THE MOST USELESS APP
If your new building management uses this app, avoid from that building at all costs!! It censors, silences, and dictates what you say about the management. One complaint you submit, if they disagree, it is immediate ban. And oh they do have fake employee pictures on their moderators profiles too. Sketchy.
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Doesn’t Work
unlock doesnt work
Censorship Tool For Apartment Management
Do not download this app. The building uses it to monitor tenant complaints and concerns and retaliates through it. We had 3 major security incidents happen in our building over 3 weeks, and were told by the moderators that we can’t discuss the lack of response from management to our multiple complaints, requests for increased security (there was a shooting in our courtyard, so these aren’t minor concerns), and just basic heads up and information about what happened and how we can keep each other safe. We were told multiple times that we can’t discuss the lack of response from management on the group chat, even though that was literally the only way we got them to acknowledge that anything even happened. People were really respectful in terms of our questioning of this policy, and yet all of those messages were deleted and at least one person was suspended for at least 24 hours for being vocal about asking about the guidelines.
Often this app is the only way we even know about incidents in the building because management refuses to do anything to keep us safe or informed, but they censor any conversation about the lack of communication or response to these concerns. We also are told they don’t work for our management company, but they do get instructions from management on what is acceptable conversations and what should be deleted. They’ve also told us multiple times that they can escalate concerns to management to have them resolved. It’s extremely concerning that the mods at Venn have more of a direct line of communication with our management than we as rent paying tenants.
They also censored any and all conversations about how to communicate with other tenants outside the app so we could discuss these issues in a safe space. They literally deleted all discussion of WA groups and told us we can’t use the app to “get around the guidelines,” meaning talking about management issues. This is absolutely management’s tool for squashing coordination and discussion amongst tenants about issues that clearly and directly concern them as a whole building. And again, for us, this was all triggered because of a shooting in our courtyard, so people’s bodily safety is being dismissed and censored. Do not use this app. It should be illegal.
Often this app is the only way we even know about incidents in the building because management refuses to do anything to keep us safe or informed, but they censor any conversation about the lack of communication or response to these concerns. We also are told they don’t work for our management company, but they do get instructions from management on what is acceptable conversations and what should be deleted. They’ve also told us multiple times that they can escalate concerns to management to have them resolved. It’s extremely concerning that the mods at Venn have more of a direct line of communication with our management than we as rent paying tenants.
They also censored any and all conversations about how to communicate with other tenants outside the app so we could discuss these issues in a safe space. They literally deleted all discussion of WA groups and told us we can’t use the app to “get around the guidelines,” meaning talking about management issues. This is absolutely management’s tool for squashing coordination and discussion amongst tenants about issues that clearly and directly concern them as a whole building. And again, for us, this was all triggered because of a shooting in our courtyard, so people’s bodily safety is being dismissed and censored. Do not use this app. It should be illegal.
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Sorry if you have to use it for your building
What a poisonous app and wild management！ Keys & AC do not work well on this app, and the modirator from the app is monitoring the whole neighborhood 24/7 deleting complaints about poor building management. i am looking at you Barbincxx！
Great for Management - Harmful for Tenants
This app is a landlord’s dream. It allows them to monitor and control the narrative amongst residents. The Venn moderators removed an entire thread of valid, and respectful resident complaints, after residents began to communicate and find that what was believed to be their isolated incidents and issues with the management company was actually just continuous negligence. The Venn app prioritizes their book of business and paycheck and had their moderators delete an entire chain of correspondence under the guise of it “not being positive”. HUH? So you’re unable to speak candidly, and freely, even if you’re being respectful, as long as you’re not communicating any building or management issues amongst one another. 50+ residents were appalled by this move and created a thread elsewhere, you know, where adults could speak freely without being swat on the rear for not blowing smoke up a terrible company’s ***. I wouldn’t waste your time or storage on the lousy app.
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