Data does not export
It’s really not bad app, but it is mostly proprietary and you can’t get the data out to put it in a source like Strava or Garmin connect or whatever you are currently using for all sports or workouts. I have been trying all day and contacted Support and there’s really no way to upload unless you want to use a Fitbit or something like that which they say works. I think integrating an app like Strava would be very good for them in the future because that’s a great all-around way to record your activities and keep track of everything in one place.
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Issues using Apple Watch as HR Monitor
Two stars because the app at least logs workouts if there are no connectivity issues that clear the metrics even when the console still has the Bluetooth symbol. If there are any connectivity issues I have to manually log them at the end before it clears and if I don’t forget. Issue seems localized when Apple Watch is used as a heart rate monitor and not when I use my iPhone and heart rate sensors that come with treadmill. Either the track connect console needs an update or the app (Both devices and significant other’s devices on latest app and iOS update). Used to work fine, would love to have the functionality back again!
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Needs a manual
Please put a manual on a webpage showing how to select/set up workouts so i can define machine wts, chair posns etc to log my workouts and pull them up for reference at next visit. Stats are interesting but it takes too long to log indiv exercises and is maddening to figure how to input my numbers by trial and error. I’ll probably go back to pencil/paper when i finally learn each machines settings and make my own workouts. Love that it connects to my iphone Health pgm but again I’m unsure how to log wkouts and find the stats.
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Recent purchaser
This is one of the least Intuit apps I have ever used, which is doubly disappointing because the treadmill does not really have an operator manual. I have found it exceptionally difficult to set up and have still not been able to be successful. That is despite the fact that I believe I am fairly experienced with various electronic devices and have been able to figure out what to do in most all cases. I cannot recommend this product, which is unfortunate because I think if it were explained it is probably pretty good.
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Good / terrible all at once
First I’d like to say that I love the idea of this app. However the implementation falls short.
Issues:
*When recording a treadmill run this should save to apple health as an indoor run.
*A heart rate monitor can be connected. However the individual heart rates are not saved to apple health, only the average which makes reviewing poor. Please record and save all heart rate measurements for post workout analysis.
*No way to save the workout to apple health a second time. Please add a save to apple health button.
Dream:
If you could create an Apple Watch app and merge it with GymKit in a way that equipment unable to work with GymKit could use this app for distance , but use watchOS for calories and heart rate that’d be awesome.
Issues:
*When recording a treadmill run this should save to apple health as an indoor run.
*A heart rate monitor can be connected. However the individual heart rates are not saved to apple health, only the average which makes reviewing poor. Please record and save all heart rate measurements for post workout analysis.
*No way to save the workout to apple health a second time. Please add a save to apple health button.
Dream:
If you could create an Apple Watch app and merge it with GymKit in a way that equipment unable to work with GymKit could use this app for distance , but use watchOS for calories and heart rate that’d be awesome.
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Needs an Apple Watch companion app
I like how this will add accurate treadmill run data to my Apple Health/Fitness apps, however because it doesn’t add data until the run is finished, some information gets essentially double-entered (active energy and workout minutes), and it doesn’t track heart rate within the workout. There should be a companion app for the watch that links to the machine in real time to record the workout and include heart rate information.
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Not able to download excel file
After the recent update to app the user can no longer download the activity data in an excel file. This was the best feature of the app which is no longer available!
QR login on iPhone broken
For the last few weeks the app has refused to connect to the cross-trainer at my gym. Previously it had been working fine. Even the NFC option doesn’t work. Not happy.
Update: I completely uninstalled the app and reinstalled it. After doing that it would connect at the beginning of my workout and appear to be tracking correctly. However at some point during the workout it drops the connection and doesn’t save the results. Very frustrating!
Update: I completely uninstalled the app and reinstalled it. After doing that it would connect at the beginning of my workout and appear to be tracking correctly. However at some point during the workout it drops the connection and doesn’t save the results. Very frustrating!
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Does not save work outs
As several others have mentioned, the app no longer saves work outs since the update. This is in regards to Life Fitness Treadmills, it will scan, connect, and track the work out just fine. However, as soon as the work out is ended, the app crashes and none of the results are saved. I now have to take a screen shot on the equipment and manually enter the results for the info to be stored. Have logged out / back in the app, uninstalled / reinstalled the app but neither has resolved the issue. The bug has been reported through the app and so far have not received any useful feedback. I have multiple other apps that I can log the info in manually so there isn’t much benefit in having this app if it doesn’t auto save results.
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Response from developer
@rpa011 thank you for your input, we believe this is similar to other recent reports of workouts not saving, and look to have it corrected in our next scheduled release shortly. In the meantime, if you are still experiencing problems with our new app version you can download LFconnect Basic, which will bring back all the legacy functionality from our previous version. You can login in using your current credentials and have access to all workout History used in that app version. Thank you.
Limited and buggy
The app is able to connect to an exercise bike and log a workout. Beyond that the functionality is very limited. Logged workouts do not contain data overtime or watt information generated during the workout. The app claims an integration with Fitbit but it fails to connect and no information is sent. The Fitbit connection also has incredibly liberal access to Fitbit data which feels excessive. If the company invests in integrations and data reporting there is potential in the app and incentives for pay for their premium features.
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Response from developer
@DinoChemist thank you for your feedback and will further investigate the issue you report in connecting to your Fitbit account.
Reduced Performance after Major Update
I understand why the app did an update to add more features and coaching-increased revenue. I do not have an issue with that, but the app should not reduce performance after a major update.
I have been using the app for over 3 years and have given the new update a substantial time to deal with bugs but I am growing frustrated with it.
The largest frustration is starting the app. My computer from 2010 would start faster. I should be able to start the app and be able to login to a machine in under 10 seconds; like the old app.
The app is no longer reliable. When I get to the gym I have a 50% chance of an issue that the previous update did not have.
It also looks like the app does not work with app 15.1.
I have been using the app for over 3 years and have given the new update a substantial time to deal with bugs but I am growing frustrated with it.
The largest frustration is starting the app. My computer from 2010 would start faster. I should be able to start the app and be able to login to a machine in under 10 seconds; like the old app.
The app is no longer reliable. When I get to the gym I have a 50% chance of an issue that the previous update did not have.
It also looks like the app does not work with app 15.1.
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When I try to connect it doesn’t.
The app crashes when you press the connect button. Purchased my LF Elliptical in April of 2020. It connected fine until they shut down all connectivity in September of this year from the source. They promised me to just wait a couple of month when a new & improved app would be introduced. Terrible experience. My machine doesn’t provide the promised connected functionality. They are telling me to try the 14 day free trial, but all that provides is zero connectivity to Fitbit or Apple and a bunch of coaching videos for $7 a month. Don’t get this silly app and I would steer clear of their equipment too because software support after the sale has been Nil. I was promised connection to my health app to help me in my goal of being accountable to me, but I was just a quick buck to LF. I WISH I HAD Purchased THE PRECOR product instead!
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Response from developer
We are truly sorry for your experience. Our intention is to provide workout tracking and content to help you achieve your fitness goals. You are still able to track your workouts without having to pay a subscription. If you believe content can help motivate and engage you, you can sample the content anytime. If you wanted to see more content, you can sign up for a free 14 day trial and cancel at any time.
Thankfully the Old App is Still Available
Managed to keep the old app for years without updating it. Woke up this morning to find they had forced an auto update. I signed in and found my workout history was intact but all my user-added exercises were gone (name, weight, reps, time, intensity). This is unacceptable from the dev team. If they are forcing the update, that data should have been transferred over to the new app as well. Thankfully the old app is now available as LF Connect Basic. Just downloaded it and all my data is there. I will be using the old app.
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Great app
It’s a great app. I use it to connect directly to the cardio machines in the gym. I also use it to log my strength training. I gave 4 stars because I wish the strength training log section had a place where you can add free text notes about the exercise. Often I would like to save machine settings or other notes for various exercises.
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More complicated
Now you have to re enter your weights, reps, activities, etc. at the start of each routine. I have to go into my history, a separate page, just get what I lifted last time. Used to be able to pull up the routine and it just changed the date. You could then edit your routine, but you didn’t have to start from scratch.
I like the old app better. I can’t see what the point of changing it was. What was the improvement? Changing the background color from blue to orange?
I like the old app better. I can’t see what the point of changing it was. What was the improvement? Changing the background color from blue to orange?
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New update
Great app and always has been but the new update removed the manual log for other activities. Previously I could add other activities manually which I cannot do anymore. Also with the update, it doesn’t carryover my previous sets to the next day on the machines. Why?
New Sept 2021 update destroyed the app
Nothing works properly anymore. The calories count is crazily broken. I have been using this app for years. It is now useless. What is wrong with you guys? At least I was able to login…. Horrible. Do not update…
Update: the new version did update the calories count and all fine again! So I am moving my one star review to a 4 star one. Thanks.
Update: the new version did update the calories count and all fine again! So I am moving my one star review to a 4 star one. Thanks.
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Updated App
Since I updated the new app this past week, my cell phone has no problems connecting to my Recumbent Bike. The previous app I had problems connecting 50% of the time. I had to manually enter my figures several times before it would click to my fitness app.
Don’t do the update!!!
I really wish I read the reviews before updating. It logged me out and then it took forever (and probably 100 error messages) to reset my password and log back in. The new layout is confusing, disorganized, and lacks a certain functionality and ease of use.
Luckily my gym has mostly LF machines so I was able to log my cardio, but when I got to the weight machines, the QR codes didn’t register (yay, another error message!)…and there’s no button to add new strength workouts on my app that I can find. So frustrating.
I’ve used this app on and off for years, but I’ll give this app maybe another week of use. If I can’t log my workouts effectively, then unfortunately there’s really no point to it.
Luckily my gym has mostly LF machines so I was able to log my cardio, but when I got to the weight machines, the QR codes didn’t register (yay, another error message!)…and there’s no button to add new strength workouts on my app that I can find. So frustrating.
I’ve used this app on and off for years, but I’ll give this app maybe another week of use. If I can’t log my workouts effectively, then unfortunately there’s really no point to it.
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Response from developer
Sorry about this issue. Please contact us at developers@lifefitness.com and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.
Works as intended
I have confidence in LifeFitness to always work as intended. I usually work out at the Northside YMCA in Richmond, VA. So to visit the gym at the Anchorage Marriott and have the same experience with a LifeFitness treadmill (I almost never use a treadmill but you have to use what is available) through the LFConnect app provides a sense of confidence that LifeFitness is well integrated in every sense of the word!
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