Leaking
Not very impressed
First I had to wait 2 weeks for this bottle and now this bottle leaks all the time and it’s a brand new bottle and I paid $300 for this definitely not worth $300 if it’s gonna leak like this!! I think this company should either give me a new bottle for free that works or give me my money back!!
First I had to wait 2 weeks for this bottle and now this bottle leaks all the time and it’s a brand new bottle and I paid $300 for this definitely not worth $300 if it’s gonna leak like this!! I think this company should either give me a new bottle for free that works or give me my money back!!
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Don’t buy
The water bottle itself was nice but smelled horrible when it came in the mail and even after I cleaned it out multiple times it still stunk and to make it even worse the flavoring vessels tasted horrible in the water, and I emailed them a week ago about a return and they haven’t even responded. DON’T BUY!
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Has potential
I really enjoy the bottle but seems like they cut and pasted this together from the old company. Pods aren’t all recognized so then you have to use the button on the bottle. Had a few issues with pods and a leaky bottle. Customer service has been good but a better supported app would be a plus since it’s used as a selling point.
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Beware of poor customer support
Tried messaging them over and over concerning an issue with app. No response
Super disappointed
I was pumped when I found out LifeFuels was coming back with new flavors, so I ordered a new bottle. First I had trouble with the sweet tea pods. They wouldn’t dispense or show up in the app. I contacted customer service, and they told me that the sweet tea pods were having issues and that they were replacing the stickers on them and would send me new ones as soon as they were fixed. I got another email saying they were fixed and they’d be shipping new ones to me, but they never came. Then two of the bays on my bottle stopped working. They wouldn’t light up, dispense, or register any pods at all in the app. I contacted CS again, and they sent a return label so they could either repair my bottle or send me a new one. That was about two months ago and I haven’t heard a thing. I’ve contacted them to ask for an update and heard nothing. At this point, I’m just pouring the pods into my water so they don’t go to waste.
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