Does nothing. Has never done anything.
if I can credit this company and its software team with anything, I can credit them with consistency. For many many years now, they’ve been consistently and profoundly incompetent. This company seemingly just doesn’t care about its customers, and I would search for other manufacturers, if you want to actually link your data to something useful.
Show more
Can’t even set up profile
Keeps telling me there is an internet failure when hitting the Save button. Very glitchy and unpolished.
Useless
App does not work. Absolutely useless! Big waste of time.
Does not work at all
Like everybody else, this app doesn’t work. I can’t get my profile because of “internet issues”.
Why even bother with the effort of making an app if you’re not even going to make sure it works or fix it after months of people complaining? Seriously, either the company or Apple should just remove this at this point. It’s an embarrassment.
Why even bother with the effort of making an app if you’re not even going to make sure it works or fix it after months of people complaining? Seriously, either the company or Apple should just remove this at this point. It’s an embarrassment.
Show more
Total Garbage
I sold a Lifespan TR4000i and had to pay extra for Bluetooth module for connectivity to my iPhone for tracking. To this day I have never had an anything work reliably or at all. Pure vapor ware.
Doesn’t function
Will not get past the edit user page. Reports “Internet issues”!
Absolute trash
Sooooo glad I dropped $2.5k on gym equipment with Bluetooth only to find out they don’t make a functional app to use the Bluetooth. Seriously, it won’t even let me log in.
Super buggy.
Super buggy. It is easy to lose the walking data. No ideas why it often set steps to 0 and failed to sync.
Garbage
See title.
Horrible
Makes me regret buying Lifespan underdesk treadmill
Fails to deliver
LifeSpan Fit continues to disappoint in 2025, showing no meaningful progress despite over a year of user feedback.
Key Issues:
• No proper Apple Health or activity support: Still doesn’t write core data like calories or steps.
• No Apple Watch integration: No heart rate syncing or metric tracking.
• No treadmill control from the app: Competitors let users adjust speed and incline from their phone. LifeSpan still doesn’t.
After more than 12 months of suggestions and silence from the developers, it’s clear there’s no commitment to improvement. Great hardware deserves a better companion app.
Key Issues:
• No proper Apple Health or activity support: Still doesn’t write core data like calories or steps.
• No Apple Watch integration: No heart rate syncing or metric tracking.
• No treadmill control from the app: Competitors let users adjust speed and incline from their phone. LifeSpan still doesn’t.
After more than 12 months of suggestions and silence from the developers, it’s clear there’s no commitment to improvement. Great hardware deserves a better companion app.
Show more
Broken
The last update broke the app. It wasn’t great before, but was functional. Now it forces you to re-register and get a message about connectivity cannot bypass the sign in screen. Completely unusable.
Feeble attempt at an app
Really wanted to like it, but there’s missing information on sections of the app and it only records steps while the app is on and doesn’t sync with the treadmill. It could be a really good app with a few tweaks.
Major bugs
Does not connect to apply health or even to their own devices
It really is that bad
As the other reviews say, this app is bad bad bad in so many ways it is not worth listing them. The previous lifespan app which they removed from the App Store was not great either but at least it was possible to get it to work. This app just will not work with the walking desk.
App stinks - treadmill is great
I have contacted them time and again about their app. How can you make such a great under desk treadmill and give people such an AWFUL app??? The Treadly app is way better. But the treadmill didn’t last. Sad. Here’s another plea to please make a new app!!! I don’t think I can recommend the treadmill anymore with the app as awful as it is.
Show more
Won’t even launch
Do not waste your time with this app until the company works the bugs out.
Horrible App
How long can one app have “internet issues”? This app is horrible. Doesn’t sync properly, and doesn’t give the opportunity to add work outs manually when sync fails.
Cant login
I cant login!
App doesn’t even open
I actually didn’t totally hate the app because I could track my workout day to day and month to month. It would sync with the health app on my iPhone which was even better. Now the app doesn’t even open. Every time I try to open it says there’s “internet issues” and prompts me to try again. Only when I try again, I get the same result. The app is now COMPLETELY useless and wastes space on my phone. I hope this gets fixed but they don’t seem to care about the app or customers that want to use it. Extremely disappointed.
Show more
