LightInTheBox User Reviews

Customer Experience

Positive experience78.7% of reviews
Neutral5.3% of reviews
Negative experience16.0% of reviews

~ Based on 2,090 written reviews from the US App Store.

What users say

Is LightInTheBox Safe?

LightInTheBox appears safe based on user ratings. AppsHunter Safety Score for LightInTheBox is 90/100.

This assessment is based on 60,071 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.2% of ratings point to a safe experience
4.7% of ratings suggest some concerns
8.1% of ratings point to a risky experience

~ Based on 60,071 App Store ratings for LightInTheBox.

Is LightInTheBox Legit?

LightInTheBox appears to be a legitimate app. AppsHunter Legitimacy Score for LightInTheBox is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent work

Very satisfied

First time

Great easy

4 items

The sockettes fit. Perfect to wear but not seen

Neck brace for travel or home use is perfect

Shopping bag works when I use my walker

Belt good to use to attach items to my walker

Excelente

Productos muy buenos

Clothing

Great selection

Class Act.

I have bought clothing from this website for a
Number of years and have never had a problem
With the items or the delivery.
This is an excellent website and I whole heartedly recommend it. G T w.

After some negative review, Fabio responded kindly.

I made another order. So athough I was not satisfied, I was ready to try them again.

Rare- Great on- line shopping for years!

Dependable, reasonable shipping cost. Item received quickly and product appears to be good quality

Nice products but…

Nice products, but not such great return experience. I was not offered a full refund only partial product was never used. I was told to keep the product and they only refunded me a few dollars. I paid $30 & got only 4.00 back & was stuck with a product I can’t even use !

Men and women Tshirts

Always high quality material and workmanship

Fabio’s help

Fabio was excellent at his job. I had a few hiccups which he handled quickly and very efficiently.
I have now placed three orders with Light in the box and I’m very happy with the quality of the clothes.

Review

Love your style , choices and prices

Quality

I have bought numerous things over the last month from LightInTheBox and I’ve been pleased with everything that I’ve received. I think the quality is good. The styles are great and I will continue to use them. I have ordered two tops recently which has not arrived so hopefully there comes soon as therefore my twin sister and myself to celebrate our birthday fingers crossed.
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i was warned

over 100$ and 2 weeks into my first order and i still haven't received anything but excuses notifications and order changes that i didnt request !!! and worse it all started 'after' it had all supposedly been checked , shipped out and was already suspiciously late !!! i was warned not to shop with them but i unfortunately didnt listen , now my order and $ are in limbo .
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Was it made on Mars?

Love this shirt very comfortable . Big problem with the shipping time. Way too long and zero response from seller

Goods

Perfected

Very slow delivery - Not what I ordered

After more than a month, I got the wrong color: BRIGHT ORANGE!

Great selection

Items arrived well packaged ie hats. No crushed or damaged. Love the shoes. I take an 8.5 (USA) and perfect, comfortable fit. ( if open back I can wear an 8. I order dresses in SMALL. I weigh 110 lbs and 5’5” tall. One thing. Have been off site for awhile and have noticed prices have increased significantly. Merchandise is great quality. ( always appreciate when people give shoe size advice and height/ weight & size. )
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Never received

Our ours said it was delivered, nothing showed up! $30 plus dollars gone

Very comfortable clothing

Very comfortable and true to fit! I highly recommend to anyone looking for a nice pair of shorts. The shirts are comfortable also