LightInTheBox User Reviews
Customer Experience
~ Based on 2,051 written reviews from the US App Store.
What users say
Summarized from real user reviews of LightInTheBox. Based on 60K reviews and a 4.5/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Shopping app.
Positive things
- 👍Great customer service
- 🚀Fast delivery
- 💡Unique and fashionable items
- 👍Affordable prices
- 👍Easy to use app
- 👍Variety of products
Negative things
- 🐛Incorrect item received
- 🐛Sizing issues
- 🐛Slow shipping and processing times
- 🔒Difficult return process
- 🔒Misleading advertising
- 🔒Suspicious reviews
Is LightInTheBox Safe?
LightInTheBox appears safe based on user ratings. AppsHunter Safety Score for LightInTheBox is 90/100.
This assessment is based on 59,987 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 59,987 App Store ratings for LightInTheBox.
Is LightInTheBox Legit?
LightInTheBox appears to be a legitimate app. AppsHunter Legitimacy Score for LightInTheBox is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Excellent product
Very nice
True to size. Elasticized waist leaves plenty of room.
Light In The Box has great prices on all types of dresses
Très bons prix. Très bon choix d’articles. Super satisfaite!
Please review the amount u r charging me for shipping. It seems to be very high! Please confirm you can split it with me.. I think that is more than fair! Please Confirm by return.. thanks very much
I absolutely love it. It is the third one I buy and they are always very good. The quality is great and this one bring a much lighter feel to my bedroom than the last one. I wanted to change the atmosphere and it did the trick!
Try it
For the price you pay it’s not bad. Buy lots tho so shipping is worth it. It is pricey if you only buy one thing.
Trying to get your money back on an item that isn’t quite right will cost you dearly
I am excited to get this new dress, slight concern about sleeve length , the picture shows sleeve a little longer than the measurement guide suggests.
Chinese cheap quality store. Do not bother. Unless you like cheap bad quality products. Should have done more research. No idea why they’re allowed to have these stores running and arent shut down. Fake reviews galore. And the best part is the ai generated products and pictures. Rooting for this to be shut down.
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Good quality shirt. First one I received Size XL was too small. They sent me a XXL replacement at no charge!
My new favorite go to place to shop
Price changed a lot when I failed to progress the original order. Told me to download the app which saved me about £60! Postage price dropped a lot as well but then postage insurance was added thereby increasing postage a bit.
7
I ordered 3 dresses from this company. The items were shipped but for the past three days I have tried to review the order and track the packages but the website is not available. I also tried to call customer support several times but the line is busy so I can’t get through. I really regret buying from this company and will not make any future purchases.
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Was OK
Terrific colorful, fashionable, beautiful clothes that wear, wash & hold up well. Always where I look for pretty clothes for the next season. Sale prices make them Great deals several times a year!
I have ordered a ton of stuff from lighinthebox but I probably have donated about 10% of the items because the quality was poor. A good amount of the items had good quality and the pricing is amazing so you put up with the bad and move on.
