LightInTheBox User Reviews

Customer Experience

Positive experience78.6% of reviews
Neutral5.3% of reviews
Negative experience16.0% of reviews

~ Based on 2,051 written reviews from the US App Store.

What users say

Is LightInTheBox Safe?

LightInTheBox appears safe based on user ratings. AppsHunter Safety Score for LightInTheBox is 90/100.

This assessment is based on 59,987 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.2% of ratings point to a safe experience
4.7% of ratings suggest some concerns
8.1% of ratings point to a risky experience

~ Based on 59,987 App Store ratings for LightInTheBox.

Is LightInTheBox Legit?

LightInTheBox appears to be a legitimate app. AppsHunter Legitimacy Score for LightInTheBox is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wetsuit pants

Excellent product

Shorts

Very nice

Stop staring at my cock shorts

True to size. Elasticized waist leaves plenty of room.

Formal / cocktail dresses

Light In The Box has great prices on all types of dresses

In the box

Très bons prix. Très bon choix d’articles. Super satisfaite!

CEO- fray limited

Please review the amount u r charging me for shipping. It seems to be very high! Please confirm you can split it with me.. I think that is more than fair! Please Confirm by return.. thanks very much

Definitely recommend!

I absolutely love it. It is the third one I buy and they are always very good. The quality is great and this one bring a much lighter feel to my bedroom than the last one. I wanted to change the atmosphere and it did the trick!

Great shopping experience

Try it

Not bad

For the price you pay it’s not bad. Buy lots tho so shipping is worth it. It is pricey if you only buy one thing.

Awful return policy

Trying to get your money back on an item that isn’t quite right will cost you dearly

New Red Multi-print

I am excited to get this new dress, slight concern about sleeve length , the picture shows sleeve a little longer than the measurement guide suggests.

Read this first.

Chinese cheap quality store. Do not bother. Unless you like cheap bad quality products. Should have done more research. No idea why they’re allowed to have these stores running and arent shut down. Fake reviews galore. And the best part is the ai generated products and pictures. Rooting for this to be shut down.
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The first shirt was too small, but the no hassle replacement one fits great.

Good quality shirt. First one I received Size XL was too small. They sent me a XXL replacement at no charge!

Great app

My new favorite go to place to shop

Odd pricing

Price changed a lot when I failed to progress the original order. Told me to download the app which saved me about £60! Postage price dropped a lot as well but then postage insurance was added thereby increasing postage a bit.

Good

7

Poor Service

I ordered 3 dresses from this company. The items were shipped but for the past three days I have tried to review the order and track the packages but the website is not available. I also tried to call customer support several times but the line is busy so I can’t get through. I really regret buying from this company and will not make any future purchases.
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Viking Shirt

Was OK

Great deals

Terrific colorful, fashionable, beautiful clothes that wear, wash & hold up well. Always where I look for pretty clothes for the next season. Sale prices make them Great deals several times a year!

Cheap Products - Hit or Miss

I have ordered a ton of stuff from lighinthebox but I probably have donated about 10% of the items because the quality was poor. A good amount of the items had good quality and the pricing is amazing so you put up with the bad and move on.