Still can’t switch some on 30 mins before dusk
The system works very well but the previous version allowed you to switch on various items lights on 15..20…30 minutes before dusk but since you updated the version of software you can now only switch items on after dusk this is not great because you need to be able to switch on before a set time so that you can have various things come on like garden lights so I’m very disappointed that you have done another update and not put this feature back in that you took out on the previous version
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Lights status
This is a great product, I have been using the app to control the lights outside the house with timers.
Two stars missing for the following two reasons:
This app can be improved a lot more. It would be great to see the status of the lights, currently I can’t tell if a light is on or off unless I look outside. Would be great if the switches sent a signal back to confirm the light is on or off and the app then shows this in the status of the lights.
I seem to have 8 devices connected to my link device, it would be great if I could see a list of these devices to review rather than removing all of these and then adding everything back on.
The product is great, works well and you get what you pay for but I feel like a lot more can be done to give us users more control by just improving the app.
Hope someone reads this and we see these features in the app updates soon.
Two stars missing for the following two reasons:
This app can be improved a lot more. It would be great to see the status of the lights, currently I can’t tell if a light is on or off unless I look outside. Would be great if the switches sent a signal back to confirm the light is on or off and the app then shows this in the status of the lights.
I seem to have 8 devices connected to my link device, it would be great if I could see a list of these devices to review rather than removing all of these and then adding everything back on.
The product is great, works well and you get what you pay for but I feel like a lot more can be done to give us users more control by just improving the app.
Hope someone reads this and we see these features in the app updates soon.
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Response from developer
You have the connect series which only performs one way communication. Our smart series products/app perform two way communication.
Frills over substance
Update November 2018
Have been using the Deta app since last year and everything just fine since BST finished I have had various problems and talked to support.
First up was the fact that the system clock on the thermostat didn’t update the year and so everything horribly confused.
Today we are back to the app and online manager saying everything is ok but the actual thermostat settings very different both in scheduled times and temperature.
Update December 2017
I had to accept defeat on your software. Fortunately I was recommended Deta Connect which appears to be your old software and works just fine.
July 2017
I am a long time Lightwave user and for value for money it is great and works consistently. To be able to be away from home and programme the lights and heating remotely is great.
This new app is a different thing though. I tried it when it was new and gave up going back to the original. However after changing the iPad I found the old app would not display full screen so tried this new app again.
My initial reaction remains unchanged. When you employ a contractor to do stuff don't get swayed by super whizzy graphics. Simplicity of use is the objective and to my mind this makes the whole thing more complex.
Now if they had made a more simple way of setting events, rather like the old heating interface that would have been better.
Have been using the Deta app since last year and everything just fine since BST finished I have had various problems and talked to support.
First up was the fact that the system clock on the thermostat didn’t update the year and so everything horribly confused.
Today we are back to the app and online manager saying everything is ok but the actual thermostat settings very different both in scheduled times and temperature.
Update December 2017
I had to accept defeat on your software. Fortunately I was recommended Deta Connect which appears to be your old software and works just fine.
July 2017
I am a long time Lightwave user and for value for money it is great and works consistently. To be able to be away from home and programme the lights and heating remotely is great.
This new app is a different thing though. I tried it when it was new and gave up going back to the original. However after changing the iPad I found the old app would not display full screen so tried this new app again.
My initial reaction remains unchanged. When you employ a contractor to do stuff don't get swayed by super whizzy graphics. Simplicity of use is the objective and to my mind this makes the whole thing more complex.
Now if they had made a more simple way of setting events, rather like the old heating interface that would have been better.
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Lots, lots worse than used to be
I’ve had LightwaveRF products almost since they hit the market. When the link/app came on the scene it was fantastic; reliable and worked every time. Over recent years though, it’s become much less so. And now I’m hugely disappointed by it. It’s a 50/50 gamble whether it will work or not. I’ve logged my complaint with support and hope a fix appears. Soon! If I didn’t have so much of their stuff I’d bin it. I’ve recently had British Gas install Hive heating in my home and have tried adding a hive lightbulb to a lamp; brilliant! Works every time. Totally reliable. If BG increase the range of Hive products then I may well bite the bullet and replace all my unreliable LightwaveRF products. Come on guys....GET IT SORTED!
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Another Buggy Update Version 3.2.22
I updated to version 3.2.22 yesterday and came home last night to find that lights that should not be on were now on. The updated has managed to turned on a timer that had been paused previously and now I can not pause any of my timers! I have tried everything to fix it as there is no support line at the weekend but nothing works. The only solution was to delete the timers that I do not wish to be triggered as they can not be paused within the app now.
When will this company throughly BETA check it’s updates. They seem to fix some issues but then cause other problems with things that had been working fine - so frustrating.
When will this company throughly BETA check it’s updates. They seem to fix some issues but then cause other problems with things that had been working fine - so frustrating.
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Response from developer
Sorry to hear about your experience, if you can contact us at support@lightwave.zendesk.com we can assist.
