Used to love it, but I still fight the app not rendering properly, wasting credit attempts
I have made some really cool images with this app but lately the rendering has become increasingly poor in performance and I cannot find a way to give feedback or request a refund for credits wasted on renderings that do not actually do anything at all and give the result of the exact same image/step while still using credits. I would sincerely like to give detailed feedback to help fix problems if it was an option, but reporting issues have been removed as an option and the availability for reporting bugs or getting any feedback feels like it’s just gone. What do I do? Why is it broken l? Are other users experiencing this? How do I problem solve this beyond simple self IT problem solving? Is help even available? Is there anyone from the app staff able to help me?
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GET PREMIUM
Seriously my favorite photo editing app by far!
Won’t deduct credits
Having trouble with it deducting my credits. Why?
Hate it
I loved this app so much, but the update came. I used to get 5 credits a day and I could AI image anything I wanted. But I stopped going on it cause my life got busy. I went back on it and everything in my folder was locked. I had to pay to get it back. I’m not wasting my money on an editing app sorry. I get it you want more money from people it’s just why did you have to lock everything I made
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Very confusing
I tried the free trial, with all intentions of purchasing it. It’s very complicated and complex. Not easy to use.
Changes
I don’t like the changes you have made with the try on function
Fighting the app after first rendering often
I have made some really cool images with this app. I would sincerely work for you and help fix problems if it was an option.
My problem is… When using the AI text to image or Image to Image features they work great usually the first couple tries and then the rendering gets stuck in a pattern and fights for any adjustments. I’m so sick of wasting credits trying to relaunch the app or restart my phone to try again when it bugs out or decides to just stop working like it did before. Sometimes a hard reset and relaunch works but usually it goes into the same repetitious rendering without stupidly simple expectations being met. The latest photo I was trying to upscale kept downloading the original before the editing was done and I had used that exact feature many times before. My phone and app are up to date and my patience is wearing thin trying to wait for engineers to fix these problems when we can’t even report the issues easily in the app anymore. Please make the user experience trial and tested before continuing to release new features without fixing what has already been released and feels like a beta test not finished. I pay for the pro plus and feel like it’s gone backwards so far I’m looking into other applications now. It used to be so good and now it’s just got all these limitations that feel like I’m fighting a deaf robot programmed to make me fight to make simple changes until I run out of credits and have to spend money to fight it all over again.
My problem is… When using the AI text to image or Image to Image features they work great usually the first couple tries and then the rendering gets stuck in a pattern and fights for any adjustments. I’m so sick of wasting credits trying to relaunch the app or restart my phone to try again when it bugs out or decides to just stop working like it did before. Sometimes a hard reset and relaunch works but usually it goes into the same repetitious rendering without stupidly simple expectations being met. The latest photo I was trying to upscale kept downloading the original before the editing was done and I had used that exact feature many times before. My phone and app are up to date and my patience is wearing thin trying to wait for engineers to fix these problems when we can’t even report the issues easily in the app anymore. Please make the user experience trial and tested before continuing to release new features without fixing what has already been released and feels like a beta test not finished. I pay for the pro plus and feel like it’s gone backwards so far I’m looking into other applications now. It used to be so good and now it’s just got all these limitations that feel like I’m fighting a deaf robot programmed to make me fight to make simple changes until I run out of credits and have to spend money to fight it all over again.
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Can’t process
Impossible to use. Does not understand prompts, even the most simple ones.
Image to video filter is a total waste
Don’t try image to video filter. It is 100 credits and does a subpar job (if the app can even handle it without freezing it the process. I wasted 300 credits while tired and testing and it barely works! What a waste! Please fix this! A refund on the underdeveloped rendering image to video feature should be implemented while the tool feels like it is in infant phase of barely working.
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Не могу зайти в аккаунт который был создан лет 5 или 6 назад, с купленным pro не подпиской
Когда приложение только появилось я купила его в плеймаркет
Потом когда приложение стало популярным, мой аккаунт резко перестал существовать
Очень обидно, видеть развитие приложения, радоваться, что разработчик не бросил его на пол пути
А итог: не могу зайти в аккаунт, потому, что не приходит сообщение на майл почту!
И нет возможности восстановить аккаунт!
Разработчики, пожалуйста помогите
Потом когда приложение стало популярным, мой аккаунт резко перестал существовать
Очень обидно, видеть развитие приложения, радоваться, что разработчик не бросил его на пол пути
А итог: не могу зайти в аккаунт, потому, что не приходит сообщение на майл почту!
И нет возможности восстановить аккаунт!
Разработчики, пожалуйста помогите
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Response from developer
We sincerely apologize for the inconvenience. Please know that we are always here to help our users. Kindly contact us at ios.support@lightxapp.com with your account details and purchase information, and our team will do their best to assist you further.
I’m changing my review…
So, the text-to-image area is now gone. So I likely won’t be using this app as much as I used to. I thought you would make improvements on it. I used it for references for my artwork. I also liked the fact that you can add your own text to make things stand out. So now I’m going to have to find another app that is similar. It’s really disappointing that you dropped that area.
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Why
You removed photo to photo generator?
Was good for awhile
They keep taking away core features for the sake of adding AI . Now editing photos might as well just be done with the iPhone app. But hey … you can take some old photo and make it look like its talking badly
ACCURATE THE FOR ALL AI ACESS
Still not giving NSFW activity if not ai it a person because if it is then they dont care what we put
To much money
Why do you make us pay so much do not get this app
No glare removal
Got the app because glare removal was advertised. It simply did not exist. At all.
Awesomeness
Incredibly fun and awesome app!
Customer service
After about a month after purchasing the PRO version at the annual rate, the App forces you to make another purchase. When contacting customers service, the asked me to confirm my purchase. This was after sending the email with all details to the App customer services. After a while I gave up. The App is pretty good. It provides a lot of enhancements via AI, making the App easily to use. The price issue seems to double dipping, taking advantage of their customers. I do wish this issue can be resolved.
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Nothing works
Every single ai tool is absolute garbage I’ll put in two real pictures and it will put out two cartoons. Nothing on this site works there are so many better options for cheaper
Support antwortet nicht, Pro abkassiert aber nicht funktionsfähig!
Ich habe den Support jetzt 2x versucht zu kontaktieren, weil mein Pro Account sich nicht freischalten lässt. Bisher und das sind immerhin vier Wochen habe ich keinerlei Antwort erhalten. Somit kann ich das Programm wieder löschen und nur jeden Nutzer vom Kauf abraten!
