No English support
App is listed as supporting “English and Chinese” but there is no way to change app language to English, even after phone number and email verification.
What’s the point of releasing an app on the US app store if english-speaking users can’t even use it? And why list English as a supported language when it is clearly not?
What’s the point of releasing an app on the US app store if english-speaking users can’t even use it? And why list English as a supported language when it is clearly not?
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Response from developer
Dear user, thank you for your feedback and for bringing this issue to our attention. We have forwarded your concern to the relevant team and hope to provide you with a better service experience in the future.
Discriminatory treatment
They don’t allow foreigners with ARC to rent a car in their app, which is straight discriminatory behavior from their side, better to choose iRent as they allow users with ARC to rent cards with them via APP.
Response from developer
Thank you for sharing your feedback. We have recorded your comments and forwarded them to the relevant team for reference. We appreciate you taking the time to share your perspective and hope to have the opportunity to provide a more inclusive service experience in the future.
