Videos
Can’t open them
Always bugging
Always bugging.
Up North doesn’t work
Can’t make calls around Parry Sound area
Took a long time to port my number and SMS features are limited
I wrote this before and still relevant. I chose Line2 since my prior carrier stopped allowing personal lines. It took over a week to port my number correctly. Also the SMS features are limited - no sending of videos or larger photos/memes, can’t like an SMS, etc. The product is ok but additional features are needed. Still antiquated.
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Can someone please fix this
Update: I’ve been reaching out multiple times, we’re still having trouble. We have our phone to pick up at three rings and it’s ringing 15 times of course no one‘s waiting for a voicemail after 15 rings. You’ve asked us to reach out to support we have we’d actually like to receive the support to make this app work .
Buyer beware
Previous review: February I’ve been using Line2 for years loved it now, unfortunately I would no longer recommended it, especially if your using for business. Im constantly being told ‘I’ve been calling and calling ands texting and texting an no one is getting back to me” we have been missing lots and lots of calls and texts, we’re calling back everyone, the issue is these calls/texts aren’t getting through and it’s happening more and more often.
We’re rebooting almost daily per their bot help and still this is continuing.
Can someone there please get to the bottom of whatever glitch this is and finally just fix the app?
Buyer beware
Previous review: February I’ve been using Line2 for years loved it now, unfortunately I would no longer recommended it, especially if your using for business. Im constantly being told ‘I’ve been calling and calling ands texting and texting an no one is getting back to me” we have been missing lots and lots of calls and texts, we’re calling back everyone, the issue is these calls/texts aren’t getting through and it’s happening more and more often.
We’re rebooting almost daily per their bot help and still this is continuing.
Can someone there please get to the bottom of whatever glitch this is and finally just fix the app?
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Total deception 🚩
They assign you phone numbers other people already have 🚩 and suddenly without any notification they immediately cancel your services. When you contact them, they are so SCAMMERS AND FRAUDULENT make you responsible of that issue and any other issues.
support
had some issues with my app got a call this morning issues resolved very pleasant young lady to work with I give them five stars 10 if I could
Not usable without VPN
Mobile not logging in without vpn and desktop app not working at all
Line 2 is Awesome!
My name is Pierre. I just switched from
Nextiva, to Line 2 3 days ago. Line2 is an infinitely better service. Their customer service is 10 Stars. I have nothing but praise for Line2. You should definitely gove them your business
Nextiva, to Line 2 3 days ago. Line2 is an infinitely better service. Their customer service is 10 Stars. I have nothing but praise for Line2. You should definitely gove them your business
Censorship
Too much inaccurate censorship
Terrible Customer Service
Don’t upgrade your IPhone or loose your screen name. Their system doesn’t retain enough information to help you log back on. Yet, they’ll charge you anyway
Will not receive calls on iPad
Nice concept, a VOIP app for iOS and iPadOS. I just couldn’t get it to pickup calls. It rings but can’t accept. Instructions online don’t match settings in the iPadOS app (settings are missing). Sorry I didn’t get a 3 day trial or something. It took very little time to realize it won’t work for me if I can’t answer calls.
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Business line
Best thing since sliced bread
Deactivated my business number days into a paid subscription — no refund, no explanation
I subscribed to Line2 for an iPhone business line, expecting a reliable number I could use for client communications. Instead, just a few days into my paid subscription, Line2 deactivated my business number without warning. This was not a minor inconvenience — this was the phone number I had already started giving to new business contacts and prospects.
When I contacted support, they refused to provide a refund and would not even tell me why my number was deactivated. That is completely unacceptable for a paid business communications app. If a company is going to remove access to a customer’s paid business line, the absolute minimum standard should be a clear explanation and a refund for service they failed to provide.
Because of Line2’s actions, I lost access to several new business contacts and likely lost sales. Prospects who had my new number could no longer reach me, and I had no way to recover those missed opportunities. For any business owner, freelancer, or professional relying on a second line, that kind of failure can directly harm your reputation and revenue.
I would strongly warn anyone considering Line2 for business use: do not trust this app with an important phone number. A business phone line needs to be stable, transparent, and backed by accountable support. My experience was the opposite — unreliable service, no explanation, no refund, and real damage to my business.
When I contacted support, they refused to provide a refund and would not even tell me why my number was deactivated. That is completely unacceptable for a paid business communications app. If a company is going to remove access to a customer’s paid business line, the absolute minimum standard should be a clear explanation and a refund for service they failed to provide.
Because of Line2’s actions, I lost access to several new business contacts and likely lost sales. Prospects who had my new number could no longer reach me, and I had no way to recover those missed opportunities. For any business owner, freelancer, or professional relying on a second line, that kind of failure can directly harm your reputation and revenue.
I would strongly warn anyone considering Line2 for business use: do not trust this app with an important phone number. A business phone line needs to be stable, transparent, and backed by accountable support. My experience was the opposite — unreliable service, no explanation, no refund, and real damage to my business.
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Glitchy
No video supported. You should login every month to make sure it’s loaded. Randomly get errors. Last month they resent over 100 texts. I sent in a support chat and never got a response on it.
Does not work with VPN
I have used this app for years but recently it stopped updating or transmitting texts inside the app, although notifications were still visible. It turns out that it will now not work when a VPN is running, although Support was reluctant to acknowledge this. Spurious error messages when I tried to log in etc. which went away when I disabled my VPN. I will be moving to another virtual second line solution.
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Worst overall experience
A nightmare level overall experience. Not working as they described, the app is down the 98% of the time, a lot of people text me and text messages never arrive, I try to call or receive calls and the app is down, I try to contact customer support and was very disgusting gross, etc. Avoid this cheap poor app
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Dan
Excellent service
1 star
If I could I would give it 0 stars. I wasn’t even able to get pass the first step, I tried this repeatedly and it didn’t do anything. I have sat for an hour waiting for it to work and it hasn’t 1 star.
fraud app
they disabled my number without any notice all my incoming calls effected because of this, please don’t reply on this service they can just say you violated.
