No backup options
Moving to anew iPhone but can't logout. It's being installed as new device. And sudo increase price almost 200% for SudoGo. Originally, the app provided multiple free email addresses and phone numbers from the EU and North America. Short codes and OTPs worked without requiring a premium upgrade. However, the app switched to a pay model and removed these basic features. When I replaced my phone at Apple due to a repair, issues with Sudo began. For over four years, I sought help for a problem Sudo denied, deflected, and ignored even after another phone swap at Apple. Despite following numerous and absurd troubleshooting steps, Sudo failed to acknowledge their fault and ignored my requests for assistance. By 2024, I could finally log in again. Sudo never informed me that the issue was resolved, nor did they apologize or acknowledge the problem. I still using the same iPhone and same account from four years ago with Sudo. I won’t support this company financially due to their clear lack of professionalism and ethics.
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Response from developer
HI, you have sent this same review every few months for many years now. We have asked you many times to come into support so that we can assist you, however you dont answer our questions or provide any information, which makes it very difficult to assist you. MySudo has been a paid app for many years, we have not removed any features, instead we have expanded the capabilities in the app across the board. If you seriously want to resolve any issues you are experiencing, contact us via support@mysudo.com, be respectful, answer our questions truthfully and will help you in anyway we can. Regards Team Sudo
Phone calls don’t work
You have one job
Very Disappointing Experience
I signed up for MySudo because their website clearly states that the service is supported in the United States. I paid for a plan, created my account, and was successfully assigned a phone number.
By the next morning, I was locked out of the app with a message indicating that I was in an unsupported country—even though I live in the United States.
I contacted support and followed their troubleshooting instructions, including disabling my VPN and attempting to log in again. That did not resolve the problem. I exchanged several messages with support, but now I have gone three days without a response or a resolution.
What makes the situation even more frustrating is that I still haven’t been told whether my account will be restored or whether I will receive a refund for a service I paid for but cannot use.
I understand that technical problems happen, but leaving a paying customer locked out with no resolution and no clear communication about a refund is unacceptable.
Based on my experience, I cannot recommend MySudo.
Do not waste your hard earned money!!!!
By the next morning, I was locked out of the app with a message indicating that I was in an unsupported country—even though I live in the United States.
I contacted support and followed their troubleshooting instructions, including disabling my VPN and attempting to log in again. That did not resolve the problem. I exchanged several messages with support, but now I have gone three days without a response or a resolution.
What makes the situation even more frustrating is that I still haven’t been told whether my account will be restored or whether I will receive a refund for a service I paid for but cannot use.
I understand that technical problems happen, but leaving a paying customer locked out with no resolution and no clear communication about a refund is unacceptable.
Based on my experience, I cannot recommend MySudo.
Do not waste your hard earned money!!!!
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CAN’T CALL ON COMPUTER APP?!!!!
I signed up for 1 year, going to cancel once it’s done. Good app, but I HATE how we can’t call through the computer APP, only through the phone. It’s so annoying because I only work mainly off my laptop, and I need this to be able to text and call through my laptop. It forces you to use your phone only for text / call (which is hard when you’re in sales, because you need your PC)
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Privacy and peace of mind
I really like MySudo because it gives me more privacy and control over my personal information. I can have separate phone numbers, send messages, use different email addresses, and even have private virtual cards without sharing my main personal information everywhere.
It’s especially helpful for online shopping, signing up for services, or communicating with people when I don’t want to give out my personal phone number or email. Everything is organized in one app, and it makes me feel much more secure online.
Definitely a useful app for anyone who values privacy and wants to keep their personal and online life better protected. ⭐️⭐️⭐️⭐️⭐️
It’s especially helpful for online shopping, signing up for services, or communicating with people when I don’t want to give out my personal phone number or email. Everything is organized in one app, and it makes me feel much more secure online.
Definitely a useful app for anyone who values privacy and wants to keep their personal and online life better protected. ⭐️⭐️⭐️⭐️⭐️
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