Really useful app
I dunno how I lived without this app. I’ve been using this for almost all aspects of my life atm. Profile for utilities and bills, profile for shopping, deliveries etc. Fantastic.
Kkleber11
Email Only
I use the mobile app almost exclusively for text messaging. The fact that this is not included in the desktop version means it’s essentially useless to me.
TTiresmoke12
Unbelievable that mysudo still doesn’t support linux desktop
Unbelievable that mysudo still doesn’t support linux desktop. The whole point is privacy which microsoft takes screenshots every second and sends to their data center for permanent storage.
VVpnr6&$?0fo
Great product, useless support
The app itself is solid — I'm on the $4 plan and it does what I need. The problem is everything around it.
I emailed asking for a modest add-on: a few extra messages for a small fee. The response was "upgrade to $15 or invite your friends." I explained why neither solves my problem. The next reply repeated "invite your friends" verbatim.
That's the whole customer service experience: a script, a shrug, and an upsell. They'd rather lose a paying customer's few extra dollars than offer a middle tier. Product team, fine. Support team, needs work.
If you never need help, you'll love it. If you ever do, expect to talk to a wall.
I emailed asking for a modest add-on: a few extra messages for a small fee. The response was "upgrade to $15 or invite your friends." I explained why neither solves my problem. The next reply repeated "invite your friends" verbatim.
That's the whole customer service experience: a script, a shrug, and an upsell. They'd rather lose a paying customer's few extra dollars than offer a middle tier. Product team, fine. Support team, needs work.
If you never need help, you'll love it. If you ever do, expect to talk to a wall.
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000d0s
Very Poor Customer Relations Cutting Conversations
Sudo customer service staff needs to understand who actually is producing income to pay them. They are very slow to respond, while sending messages to tell the customer to stop messaging them. What they fail to realize is first, we don’t know without being told, how their messaging system works; and two, we are only messaging them repeatedly, because something bad for us is unfolding right now!
That is it, I’m done. I closed my SudoPro account today.
That is it, I’m done. I closed my SudoPro account today.
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LLarnyx312
