MySudo User Reviews

Customer Experience

Positive experience50.2% of reviews
Neutral6.9% of reviews
Negative experience42.9% of reviews

~ Based on 434 written reviews from the US App Store.

What users say

Is MySudo Safe?

MySudo - Identity Protection appears safe based on user ratings. AppsHunter Safety Score for MySudo is 94/100.

This assessment is based on 15,636 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.3% of ratings point to a safe experience
4.0% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 15,636 App Store ratings for MySudo.

Is MySudo Legit?

MySudo - Identity Protection appears to be a legitimate app. AppsHunter Legitimacy Score for MySudo is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Disappointing for AU numbers

I love this application, and the phone masking services it provides. Backed by an Aussie founder, but no love for the down under why?

Looking forward to big things

Love having the convenience of the desktop for using MySudo during while at work. It’s becoming a genuine ecosystem alternative to big tech. Give us desktop messaging next!! Please :)

Great start, privacy-focused and practical

I’m still new to MySudo, but I’ve really liked it so far. The privacy focus is a big plus, setup was smooth, and I’m glad there’s an iPad app too. I’m on the three-Sudo plan and have mainly used the phone numbers, which have worked well. I was especially impressed that verification codes autofilled just like regular texts. I also appreciated being able to turn off the Team Sudo updates and stop the more promotional notifications. Overall, a really solid start.
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Best phone number

By far the best phone number app I know . I give you

Looks promising, needs opt out

I’m new to the app and have been excited to get everything set up so I can fully utilize the features. The emphasis on privacy protections is really great. One thing I don’t like is the spam-like notifications. Since I haven’t activated a subscription yet, I periodically get notifications asking me to make a purchase. I don’t see any way to opt out of the marketing notifications in the app settings. The challenge is if I turn off all notifications in my iPhone’s settings app, then the app really loses some genuinely beneficial features.
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Excellent VOIP & Customer Service

Very supportive customer service department and the app functions very well for calls and messages. VPN spoofed a location outside of the US and they were gracious and patient to work with me to unlock my account. Be aware of this with VPN usage, but highly recommend as I tried most every VOIP service and MySudo appears to be the front runner for ease of use and setup. Thanks sudo team! πŸ™πŸ™β€οΈβ€οΈ
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Deactivated

I used it a few times with online retailers. Then forgot about it. I recently reopened it and found my account was deactivated due to a TOS violation. I barely used it.

Needs native desktop support

At title says

Hidden Saviour

This app offers great identity protection security and makes me feel safe when interacting with platforms or other users due to the facilities it offers.

IF YOUR PHONE BREAKS YOU LOSE EVERYTHING PERMANENTLY

IF YOUR PHONE BREAKS YOU LOSE EVERYTHING PERMANENTLY. My 2 backups failed. Mysudo needs a better safeguard if a phone breaks or is stolen.

Many issues

I’ve been using the app for about a year and there always seem to be issues. For the longest time the app was ridiculously slow and didn’t play nice with my vpn no matter the settings. Now, text messaging hasn’t worked for over a week. I’ve sent emails to support and never hear back. The app says the messages are delivered but it’s a lie. You can’t reply on this service.
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The one thing they make you pay for

And it’s the one thing that people get the app for.
They make you pay to get a private number?
And it’s subscription-based not even a one-time payment.

Ridiculous.
Money hungry.
Pathetic.

Won’t be downloading, I will just find a free version that does the exact same thing.

Terrible first impression

My first two weeks with this app were spent messaging two separate customer support email chains every other day because over and over, nothing would work, so every single step of setting this stuff up I had to message customer support. If you're in a hurry, definitely use something else.

Also, virtual credit cards can only be used with auto-fill. They cannot be used with Apple Pay or tap to pay.
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Trash

They take your money, let you set up an account, and then block you immediately. I have never been scammed harder in my life.

Phone Number Can Not Receive Verification Codes

Everything Is Working Fine But The Phone Number I Got for A Year is Not Being Accepted And Does Not Receive Verification Codes
I Hope You Guys Can Fix This You Have Something Good Going On Here
Thank You !!

Awesome

Game great

5 star Email

Excellent option for shopping chatting and business.

Bloated Feature Creep App

Does a lot of stuff not very well. I get push notifications for messages, open the app, it doesn’t load. Try again, there are no new messages and the push notification is gone. Heavy fail.

BEST APP FOR BUSINESS!!

Never locked down to one phone ever again!

π˜•π˜°π˜― 𝘧𝘢𝘯𝘀𝘡π˜ͺ𝘰𝘯π˜ͺ𝘯𝘨

𝘐𝘡 𝘸𝘰𝘯'𝘡 𝘦𝘷𝘦𝘯 𝘭𝘰𝘒π˜₯ 𝘰𝘳 𝘰𝘱𝘦𝘯