Won’t stay logged in
There’s no point in using this app if I have to log in every single time I open it. At least my browser will autofill my card number and PIN
Good …. when it works
When it’s not randomly booting me out, freezing, or unable to load data, it’s not bad. Unlike other apps, when you need to log back in, you can’t automatically pull up your saved passwords, so I’m cursing the app at least monthly for that. Putting books on hold is easy; I really appreciate that. But adding books to a wishlist is unintuitive and complicated. (I see there is now a little bookmark symbol at the top of the screen for adding books to a wishlist, but it freezes the app and requires closing & reopening the app.) The search options are also shaved down; you can’t search for titles in a specific language, for example. And to top it all off, there is no way within the app to contact the developer to report bugs or request improvements.
Show more
Boots you off
The app keeps you logged in sometimes, or randomly boots you off. Much easier with saved ID and password to go to the library website itself. Time for a major update.
Constant log in issues
Super glitchy
App
Wanted something like this for a while
Update has some improvements
I like that holds in transit and ready for pickup are now at the top of the list.
Still doesn’t stay logged in very often and logging in requires more steps.
Still doesn’t stay logged in very often and logging in requires more steps.
Why 17+?
I like this app well enough. I prefer to use a PC to navigate my library catalog, but this works fine. However, when my 13 year old took over responsibility for their own library account, I had them get the app. I had to change the content and privacy restrictions on their phone from 12+ to 17+ and the LinkCat app goes away if I switch it back down. Why is this app 17+?! 🙄
Show more
Unusable
It worked for a while and I could at least see my holds and checked out items. Now I can’t do anything. Either there is an error message or literally nothing happens at all when I click on the main page sections.
Doesn’t work 99% of the time
This is the worst app I’ve ever used. If it’s not one issue, it’s a dozen others. It literally doesn’t work - EVER.
Can’t place items on hold
Update does not work. Cannot use Place Hold button. Useless.
Recent update breaks it for iPhone 14
Been pretty flawless for years until a few weeks ago. Now it rarely if ever shows my checkouts and any actions like renewals result in glitches and crashes. Please fix!!
Not so great
It's fine when it's working, which is rare. I've had to constantly log in & out to be able to search. Now today it's not recognizing my login at all. Using the website via desktop is fine. This app is always full of bugs. More of a pain to use it than anything.
Painful
I love the features of LINKCat— obviously can search and place books on hold, renew material, save me an extra trip to the library, etc. However, it is the slowest app I have ever used. It takes forever to load, it makes me resign in almost every time I use it, and it claims my username or password are incorrect every other time.
Show more
Still needs modernization
The app has most of the basic features users would expect, except for user lists being completely missing. However, the UI feels like it was developed a decade ago. A couple examples: When opening an activity from the dashboard, there’s a very weird and unintuitive transition as a navigation controller appears, and when we press back to return to the dashboard. Also, it takes one tap from the homepage to open local newspaper indexes, and two taps to see what books I have on hold, even though seeing what books I have on hold is a *way* more common activity for an average library user. Finally, if an item is on hold and can’t be renewed, the renew button is still visible, but when it is clicked an alert pops up saying that the item can’t be renewed. Why show this button in the first place? It makes no sense. In general, this would be better laid out as a tab bar application, with the dashboard being a tab (or even some dashboard activities having their own tabs, like checked out and holds) and the other activities on the home screen that are most commonly used as other tabs. Also, the “keep signed in” checkbox is only intermittently effective, I’m sometimes logged out after I use the app.
Show more
Much better!
The app is so much better with the recent update. I love the linked accounts - makes my life as a mom much easier. The app is still a little on the slow side, but I can deal with that.
Finally
Thank you
Can’t login- keep getting kicked out
Since last update having lots of issues logging in, keeps kicking me out and unsaved all my saved books very frustrating
Login Broken
I can no longer log in after it updated. It’s now useless.
Can’t login since latest update
I like the app and have been using it a lot during quarantine in order to get books on hold for curbside pickup. I have not been able to login for about a week, coincident with the last update to the app. Just checked again for the third time today and was able to login. The uncertainty is not a good feature. After successful login, the app was unable to show me my checkouts or hold—I got a time out error message. I had the same issue with the search function. Help!
Show more
Horrible.
There’s so such wrong with the app. Can’t renew. Trouble logging in or won’t stay logged in. Terrible search feature.
Just look at the CountyCat app and adapt.
Just look at the CountyCat app and adapt.
