Linkt User Reviews

Customer Experience

Positive experience27.4% of reviews
Neutral5.4% of reviews
Negative experience67.2% of reviews

~ Based on 445 written reviews from the US App Store.

What users say

Is Linkt Safe?

Linkt appears safe based on user ratings. AppsHunter Safety Score for Linkt is 89/100.

This assessment is based on 299 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.6% of ratings point to a safe experience
2.3% of ratings suggest some concerns
9.0% of ratings point to a risky experience

~ Based on 299 App Store ratings for Linkt.

Is Linkt Legit?

Linkt appears to be a legitimate app. AppsHunter Legitimacy Score for Linkt is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam

The entire ‘Linkt’ thing is a scam. I spent hours on the phone to people about a pay issue. The Linkt app showed 1 figure owing, the statement section showed another figure, adding up each toll point individually from the statement section showed a 3rd different figure and the person on the phone quoted me not 1 but 2 figures that didn’t match anything…
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Updated app

My phone is an iPhone 8 and will not allow me to update Linkt. What is the process for me to access my account?

Easy peezy

So quick to use, great service.

Apple strikes again

I’ve got an old phone that’s works fine
However because Apple doesn’t support older iPhones I can’t download new version
So now I’m
In the dark to do with my account on the app
Please change the app settings please

One of the worst apps to configure

Changing cards for payment is the worst setup I’ve ever seen. Doesn’t allow changing to a card that’s already stored in the app without starting from scratch and re-entering card details even after it’s already saved to the account. Have two cards available? Hey let’s only let you use the one you no longer have. Able to select a card that’s already available to set up auto top up? Nope! We’ll just keep it on file while you enter it all over again. No need ponder everyone I know who has worked at Transurban hated it there. 👎🏽
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Not my car

Despite having disposed of a vehicle and removing it from our linkt profile we are still being charged for its tolls. Our only recourse has been to cancel our credit card, and now they are attempting to chase us for “unpaid” tolls!

iPhone 8 support please

Hi. I’m still rocking an iPhone 8 so apparently I can’t use the app anymore. It says I need to update the app but there is none available.
Can you please still enable it for iPhone 8 latest iOS? Not sure if I have any outstanding fees to pay etc because I can’t check.

Cannot download the newer version

Need to make sure EVERYONE can access their Linkt account, please make it possible for IOS 16 to be compatible.

Awesome App

Fantastic App, well built and has good reward perks

$

These tolls have become a joke.

Neoliberalism on Steroids

City Link was born through neoliberalism.

Thieving Bandits

Not sure yet how these operators are not all in jail for their consistent theft and corrupt incumbent practices stealing from the good people of Victoria. In my humble opinion how the issue of a follow up piece of correspondence that has already been issued can be legally acceptable at 700% of transaction value is straight up robbery.
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Dissatisfied

As I’m an ‘older’ person and my phone, even though it is slightly ‘old’ as well, I can’t access or download the new app because of the age of my phone. I’m on a pension and can’t afford a new phone which means I can’t change things on my account. In my mind and I’m very sure every older person around will say that this is discrimination against the older generation. And if you’re a younger person now just wait until you become older and you’ll see what I mean. NOT FAIR !!!!!!!
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Easy to go every

Easy way

Update

This new update forces people to update their phone, not always possible. 😡😡😡

Filtering search

Need option to filter by tag not just rego number.

Adding new car

I recently changed cars , change them on here but it still doesn’t recognise my new car even after deleting my old car

Video Matching Fee

Why am I being charged a video matching fee of 55 cents? Not Happy

Charging doble times

Please review the charges; you have been making double charges, and not all cases have been resolved. Double charges appear on my bank account, and only sometimes has the second charge been reversed.

App upgrade forcing people off app

Zero stars Can't upgrade app phone software too old So to get a six cent reward per litre of petrol have to spend thousands on new phone