Train walking connections have gone
Just updated this app to version 10.5.7 and the trip planner still refuses to provide “walk to the station”and lists only car travel times to the station. What is the logic here? Why don’t your developers add a button to allow patrons to turn off car connections as is likely to be the case for the majority of commuters who walk to and from stations? Isn’t the purpose of this app to provide timetable and trip planning information for the state’s public transport network? If so, why is private car travel even included as a connection option?
Response from developer
Hi Works as described, Thank you for your feedback about the Opal app. We would like to investigate the issue you are experiencing on the device compatible with the app but require more information such as device model and make and iOS. Please submit your feedback to www.transportnsw.info/feedback. With regard to your IPad, please be advised, device manufacturers only provide software updates and security patches for a limited period. Once a device reaches a certain age, support is discontinued, and it can no longer be updated. Software updates and patches are provided by Apple for around 5 years. Older devices cannot be upgraded. If your device is unable to support iOS 14, you will not be able to utilise the app. You may wish to visit the Apple website to confirm if your device is still supported by the manufacturer. Keeping your software up to date is one of the most important things you can do to prevent your personal information from being compromised. I trust this information is of assistance.
