Mixed bag
Good for trip planning. Terrible for housekeeping jobs like auto topup, changing credit cards, etc.
Terrible user experience
It’s hard to log in, add money, or do the basic things needed to use Opal cards. The developers prioritised bells and whistles over the basic functional requirements users need. Did they ever do novice user testing or was the app just tested by the developers?
Yeah :)
Busses are a little late, you need internet for this app (duh) tells you when your bus is late and all the yummy stuff
Amazing! Thank you Opal!
What an efficient and easy to use app. It is so smart and is very useful in the Sydney transport system. I absolutely love this and recommend Opal
Worst app design and greediest public transport system I've
Literally have the worst app design ever. You can’t copy and paste when adding cards and if you swipe out to check your card number the field gets cleared.
Worst transport network as well. More expansive than Tokyo Metro or Singapore MRT, but doesn’t work half of the times. Can’t see if you tapped on or off either if you use credit card, the terminal doesn’t show it, nor does the app.
Your inspectors are also power tripping worms,I can’t count how many times I have seen uni students gets bullied because they forget their ID, or homeless people.
I think these goofballs recruit police academy drop outs and because they can’t beat old people in protests they power trip instead, even though they have no detention or identification power.
other states have discount travel, free travel guess what, we don’t have it. International students gets concession in all of Australia except on opal network.
I have lived in Singapore, Tokyo and a few other cities in Europe, and this is genuinely the greediest and worst transport system I’ve ever came across.
Worst transport network as well. More expansive than Tokyo Metro or Singapore MRT, but doesn’t work half of the times. Can’t see if you tapped on or off either if you use credit card, the terminal doesn’t show it, nor does the app.
Your inspectors are also power tripping worms,I can’t count how many times I have seen uni students gets bullied because they forget their ID, or homeless people.
I think these goofballs recruit police academy drop outs and because they can’t beat old people in protests they power trip instead, even though they have no detention or identification power.
other states have discount travel, free travel guess what, we don’t have it. International students gets concession in all of Australia except on opal network.
I have lived in Singapore, Tokyo and a few other cities in Europe, and this is genuinely the greediest and worst transport system I’ve ever came across.
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