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Feedback2Go

Feedback2Go

by Transport for NSW

0 ratings
9 reviews
🔧 Utilities
✈️ Travel

Archived App (Last seen on 3 Oct 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • September 16, 2016
  • May 31, 2020

Features

Developer

Transport for NSW
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About

Easily submit feedback about NSW public transport, roads, and waterways. Snap photos, tag locations, and describe issues directly to Transport for NSW. Track your feedback status in real-time.

✓Submit feedback on transport modes
✓Include photos with feedback
✓Tag feedback location
✓Track feedback status
✓Direct submission to Transport for NSW
Show original description

What's New in Feedback2Go

1.0.4

May 31, 2020

Added ability to provide feedback for Metro and On Demand services Updated details on where to find carriage IDs and bus numbers Other minor updates and bug fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Responsive and easy. One issue

I’ve found out that despite the app specifically mentioning “Your contact details will only be used if you request a response”, this is not the case. Your contact details if filled in are directly linked to all cases you submit, and will be used even if a response is not requested. This is a breach of the privacy policies the app developers list, and should be rectified in an update
Show more
jaymietreadwelljaymietreadwell

Lazy

The laziest most problematic transport workforce in the developed world
Tony 4@Tony 4@

Inaccessible app design

This app is very difficult. To use. The font is too small
There is too little contrast
Get in touch with f vision Australia for help in making it accessible
Readability CrusaderReadability Crusader

Getting There

Great to have an app like this but would be good if it had specific inputs for different information to identify the bus rather than just free text.
;$9)$(678@))7;$9)$(678@))7

Not bad.

Not bad. Could be better. Why didn’t they have their own categories in SnapSendSolve app? Developing their own app seems unnecessary.

IMPROVEMENTS?
If you select the service it should show the nearest stop using GPS to the location given but ALLOW an override.

It should automatically have the current date and time but ALLOW an override.
Show more
TJ.EJTJ.EJ
See 4 more reviews

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FAQ

What transport modes can I provide feedback on with Feedback2Go?

Feedback2Go allows you to provide feedback on major transport modes including Metro, Train, Bus, Ferry, Light Rail, Roads, and Maritime services within NSW.

Can I include images with my feedback in Feedback2Go?

Yes, you can snap a photo and include it with your feedback to help illustrate the issue you are reporting. This feature helps provide context to Transport for NSW.

How do I track the status of my feedback submitted through Feedback2Go?

Feedback2Go offers a real-time tracking feature, allowing you to monitor the status of your submitted feedback. This ensures you are kept informed about its progress.

Is Feedback2Go available on all devices?

Feedback2Go is currently supported on iPhone, iPad, and iPod devices. The app is designed for mobile use on Apple's iOS platform.

How often is Feedback2Go updated?

The latest version of Feedback2Go is 1.0.4, which was last updated on May 31, 2020. Users can expect updates to improve functionality and address any issues.

What is the age rating for Feedback2Go?

Feedback2Go has an age rating of 4+, making it suitable for a wide range of users. This rating indicates it contains content generally considered appropriate for young children.

Does Feedback2Go have ads?

No, Feedback2Go does not contain advertisements. The app is ad-free, providing a clean and uninterrupted user experience for submitting feedback.

Who developed Feedback2Go?

Feedback2Go was developed by Transport for NSW. This ensures that the feedback submitted directly benefits the relevant transport authority.