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Virgin Australia

Virgin Australia

Book, manage, track on the go

1.5K ratings
415 reviews
With Ads
✈️ Travel
Free
With Ads

Details

Released
December 13, 2015
Updated
October 15, 2026

Features

Developer

VIRGIN AUSTRALIA HOLDINGS PTY LIMITED
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Reviews summary↘︎
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❓5 answered
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About

Your essential travel companion for managing flights. Book trips, select seats, check in, and track your luggage. Access your boarding pass and flight updates directly from your lock screen.

✓Search and book trips
✓Manage trip details
✓Select seats
✓Check in for flights
✓Track luggage
✓View boarding pass
✓Flight updates
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What users say about Virgin Australia

Reviews of Virgin Australia are mixed: the Travel app is rated 4.8/5 from 1.5K App Store ratings. What users like most: efficient app, user friendly and straightforward. Top complaints: trip screen freeze, outdated interface. Summarized from real user reviews.

Positive things

  • 🚀Efficient app
  • 👍User friendly and straightforward
  • 👍Easy to book and manage
  • 👍Convenient
  • 👍Easy to use
  • 👍Well designed user interface
  • 👍Good for busy travellers
  • 👍Excellent customer service
  • 👍Friendly and professional staff
  • 👍Smooth landing experience
  • 👍Great service

Negative things

  • 🐛Trip screen freeze
  • 🔍Outdated interface
  • 🐛Glitchy and slow
  • 🐛Inaccurate flight information
  • 🐛Constant technical issues
  • 🐛Seat changes without notice
  • 💰Excessive fees for seat selection
  • 🐛Booking issues
  • 🐛Login failures
  • 🐛Inability to check in through app
  • 🐛Unreliable app functionality
See all reviews

What's New in Virgin Australia

2.68.0

October 15, 2026

We regularly update the Virgin Australia App to make it smoother and more reliable. • Access your seat number from Journey Tracker. • Upfront baggage carousel number at arrival.^ • Made a range of updates to flight search, trip management, performance and reliability. Love our app? Leave us a rating on the App Store. Have a question or feedback? Use the App feedback form on the More screen. ^ Available at select airports only

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User reviews

Most RecentHighest RatedLowest Rated

Mr S

Waiting on credit for frequent flyer points. Normally receive within hours of landing. Been waiting days and would have appreciated them while enduring a 5 hour wait in Melbourne for my flight home to Perth.

Is this done intentionally so I was unable to enjoy the lounge? 3 days later and I'm on another flight and again would have appreciated getting the points so I can enjoy the lounge ...... I'm 37 points short and apparently waiting in 140 points from my weekend flights.

My flight in a couple days will only give me 35 points towards going good class...... all seems so intentional!!!

Seriously have to think about loyalty to a company that seems to take it for granted such actions will go unnoticed.

Shame on you
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SMS T MA

Great!

Love to travel with virgin
MMousè

Get Ready Go

Best booking app to plan my travel, cost friendly travel, less waiting on terminal, tickets with many discounts, can’t wait to book a trip for summer vacation.
MMMeena Mohanraj

Amazing crew, comfort at an affordable price!

I have been flying with Virgin Australia for years! Always a pleasure to board with their amazing cabin crew. They’re reliable and always putting their customers first 🙂
CCinnajade444

App no longer works

Unable to look and book flight. The search flight results, leaves me in a never ending spiral of “finding flights“ loading page and then proceeds to overheat my phone.

Similar experience on safari browser as well…

This never use to be a problem
Mmissdoubledee
See 410 more reviews

User experience

🐞

Reported Bugs

6 issues

Screen freezes when trying to upgrade or amend booking

Bug

Flight notifications show wrong timezone

Bug

Inability to check in through app

Bug

Seat selection issues

Bug

Booking issues

Bug

Login failures

Bug
✨

Requested Features

4 requests

Liquid Glass support for modern design

Feature

Integrate hotel and car bookings

Feature

Show state credit points in app

Feature

Dark mode option

Feature

FAQ

What can I do with the Virgin Australia app?

The app allows you to search and book flights, manage your trip details like selecting seats, check in for domestic flights, and track your luggage. You can also view your boarding pass and get flight updates directly on your lock screen.

How do I book a flight using the app?

You can easily search for and book your next holiday or business trip directly within the app. The interface is designed for a few simple taps to complete your booking.

Is the Virgin Australia app free to use?

The app is free to download and use. However, it does display advertisements.

Can I track my checked bags with this app?

Yes, the app provides updates on the whereabouts of your checked bags, allowing you to track whatever you pack throughout your journey.

What information can I see on my lock screen?

You can view flight updates and grab your boarding pass directly from your lock screen using the Journey Tracker feature, providing quick access to essential travel information.