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Virgin Australia

Virgin Australia

Book, manage, track on the go

1.4K ratings
409 reviews
With Ads
✈️ Travel
Free
With Ads

Details

  • Released
  • Updated
  • December 13, 2015
  • October 1, 2026

Features

Developer

VIRGIN AUSTRALIA HOLDINGS PTY LIMITED
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Virgin Australia screenshot #1 for iPhone
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Virgin Australia screenshot #6 for iPhone
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Reviews summary↘︎
⭐409
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❓5 answered
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📦~ in 2 weeks
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About

Your essential travel companion for managing flights. Book trips, select seats, check in, and track your luggage. Access your boarding pass and flight updates directly from your lock screen.

✓Search and book trips
✓Manage trip details
✓Select seats
✓Check in for flights
✓Track luggage
✓View boarding pass
✓Flight updates
Show original description

What users say

Summarized from real user reviews of Virgin Australia. Based on 1.4K reviews and a 4.8/5 average, it highlights the 11 positives and 11 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Efficient app
  • 👍User friendly and straightforward
  • 👍Easy to book and manage
  • 👍Convenient
  • 👍Easy to use
  • 👍Well designed user interface
  • 👍Good for busy travellers
  • 👍Excellent customer service
  • 👍Friendly and professional staff
  • 👍Smooth landing experience
  • 👍Great service

Negative things

  • 🐛Trip screen freeze
  • 🔍Outdated interface
  • 🐛Glitchy and slow
  • 🐛Inaccurate flight information
  • 🐛Constant technical issues
  • 🐛Seat changes without notice
  • 💰Excessive fees for seat selection
  • 🐛Booking issues
  • 🐛Login failures
  • 🐛Inability to check in through app
  • 🐛Unreliable app functionality
See all reviews

What's New in Virgin Australia

2.67.1

October 1, 2026

We are working hard to release regular updates to the Virgin Australia app to make it faster, better, and more reliable for you. - Added updates to Flight Search to give a better experience when browsing sales. - Multiple improvements to the performance and stability. Love our app? Leave us a rating on the App store. Any questions or feedback? Reach out using the App feedback form on the More screen.

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User reviews

Most RecentHighest RatedLowest Rated

Clunky application

Your app and web are clunky and often get stuck + my biggest issue is that there is no app for virgin business which is painful as you have to login into the browser when you want to make changes to booking. You should allow making changes to business bookings in the normal app
IGW🇦🇺IGW🇦🇺

Tassie Travel

Easy and awesome to use
schnazerloveschnazerlove

Favourite airline with easy to use app

Virgin is a reliable airline with great customer service.
CFGWeenyCFGWeeny

Baggage

Your baggage allowance appears deliberately misleading, after going through my entitlement, I still was not sure of my allowance due to your “buy” heading.
softassoftas

App stopped letting me book any flights!! Last few updates seems buggy

I’ve lost ability to book flights for last couple of weeks. Am I alone. I now need to book flights with another carrier as I really can’t seem to book anymore. So frustrating. Endless loading and page reset back to start of search once you select a flight.
Artist boyArtist boy
See 404 more reviews

User experience

🐞

Reported Bugs

6 issues

Screen freezes when trying to upgrade or amend booking

Bug

Flight notifications show wrong timezone

Bug

Inability to check in through app

Bug

Seat selection issues

Bug

Booking issues

Bug

Login failures

Bug
✨

Requested Features

4 requests

Liquid Glass support for modern design

Feature

Integrate hotel and car bookings

Feature

Show state credit points in app

Feature

Dark mode option

Feature

FAQ

What can I do with the Virgin Australia app?

The app allows you to search and book flights, manage your trip details like selecting seats, check in for domestic flights, and track your luggage. You can also view your boarding pass and get flight updates directly on your lock screen.

How do I book a flight using the app?

You can easily search for and book your next holiday or business trip directly within the app. The interface is designed for a few simple taps to complete your booking.

Is the Virgin Australia app free to use?

The app is free to download and use. However, it does display advertisements.

Can I track my checked bags with this app?

Yes, the app provides updates on the whereabouts of your checked bags, allowing you to track whatever you pack throughout your journey.

What information can I see on my lock screen?

You can view flight updates and grab your boarding pass directly from your lock screen using the Journey Tracker feature, providing quick access to essential travel information.