Good vibes
My flight from Gold Coast to Melbourne on Tuesday afternoon wad a pleasant experience, staff were friendly and attentive and sharing the good vibes. Love it
Virgin app not working
So, you can download a previous version but the app won’t work unless you upgrade - an endless loop
Makes travelling smoother
Checking in, picking seats and accessing my boarding pass takes less than a minute. Love the real time gate change and flight updates on the screen. Also keeps track of my velocity points. Love it
Checkin times
Make checkin opening the same time everytime!
Great Customer Service
I was attended by one of your phone agents. Maya or My was her name solved our dilemma for this trip to Melb from Syd. Courteous and professional.






