Superb app!
Easy, intuitive, and paperless!
Air NZ
David
Terrible app
Drop down menus don’t show on my phone - very difficult to use. Low quality
Straight forward
Easy to fill in
🚨 Passport Scanner NEVER Works!! 😡
The passport scanner has never worked for me. I’ve tried every lighting condition, angle and trick imaginable. It just wastes my time.
What’s even worse is the manual entry option is effectively hidden below the scanner. There is nothing to indicate you need to scroll, so you end up repeatedly trying a broken scanner instead of simply entering your passport details manually.
This is poor design and an incredibly frustrating user experience.
If this is the standard of the digital arrival card, I’d genuinely rather fill out the old paper form. It was faster, more reliable, and never wasted my time.
What’s even worse is the manual entry option is effectively hidden below the scanner. There is nothing to indicate you need to scroll, so you end up repeatedly trying a broken scanner instead of simply entering your passport details manually.
This is poor design and an incredibly frustrating user experience.
If this is the standard of the digital arrival card, I’d genuinely rather fill out the old paper form. It was faster, more reliable, and never wasted my time.
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