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NZeTA

NZeTA

NZ Electronic Travel Authority

898 ratings
735 reviews
#190 in free Travel
🌟 Lifestyle
✈️ Travel
Free

Details

Released
August 15, 2019
Updated
October 11, 2026

Features

Developer

Ministry of Business, Innovation and Employment
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About

This official government app allows you to quickly request and pay for your New Zealand Electronic Travel Authority (NZeTA) and the International Visitor Conservation and Tourism Levy (IVL). It streamlines the process by enabling passport and credit card scanning, and supports group applications.

✓Request NZeTA
✓Pay IVL
✓Scan passport for details
✓Scan credit/debit card
✓Group applications (up to 10)
✓Fastest application method
Show original description

What users say about NZeTA

Reviews of NZeTA are mixed: the Travel app is rated 4.4/5 from 898 App Store ratings. What users like most: quick and easy process, straightforward instructions. Top complaints: inconsistent photo capture, automatic photo taking without user control. Summarized from real user reviews.

Positive things

  • 🚀Quick and easy process
  • 👍Straightforward instructions
  • ⏱️Fast approval times
  • 📤Convenient email confirmation
  • 🔒Secure payment processing

Negative things

  • 🐛Inconsistent photo capture
  • 🤖Automatic photo taking without user control
  • 🔄Repeated app crashes or freezes
  • 🤷‍♀️Unclear error messages
  • 📤Status updates not always reflected in app
  • 💰Overcharging for services
See all reviews

What's New in NZeTA

1.7.8

October 11, 2026

Over 3 million travellers have now used this official New Zealand government app to successfully request their NZeTA. The new version (1.7.8) improves the user interface which captures your passport details and provides greater clarity around how INZ will collect and store your data, in particular your biometric information.

More

Charts

Top Free

📈 190+3

Travel

This app rose +3 positions in Travel chart.

Last updated on November 2, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Scanner issue

It is not able to scan i have tried so many times
BBhangu96

Hideous

I spent over 20 minutes trying to get the app to take a photo of me. It did not work. There is no alternative and no help. What can I do now?
SLS London98

Overall good with one suggestion

The app is easy to use. The photo capture isn’t bad, at least I had minimal issue getting the photo done.

The one suggestion I’d make is to be able to add the visa/entry authorization to the ‘wallet’ on my phone. That would be better than the steps to display it from the app itself.
TTYS12345

紐西蘭

好用
Iin23peter

Visa

Visa
AAtimoa
See 730 more reviews

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User experience

🐞

Reported Bugs

4 issues

Passport scanning issues due to reflections

Bug

Inconsistent app behavior across devices

Bug

Payment processing failures or double charges

Bug

Loss of application data when app is closed

Bug
✨

Requested Features

4 requests

Option to manually upload photos

Feature

Ability to add multiple travelers in one session

Feature

Clearer instructions and error handling

Feature

In-app status tracking and updates

Feature

FAQ

What is the NZeTA and IVL?

The NZeTA (New Zealand Electronic Travel Authority) is a border security measure, and the IVL (International Visitor Conservation and Tourism Levy) is a contribution towards tourism infrastructure and environmental protection in New Zealand. Most visitors need to obtain both before traveling.

How do I apply for an NZeTA using this app?

You can use the app to request your NZeTA by scanning your passport to upload your details and scanning your credit or debit card for payment. The process is designed to be fast, often taking less than 5 minutes.

Can I apply for multiple people at once?

Yes, the app allows you to request and pay for up to 10 NZeTAs in a single transaction, making it convenient for families or groups traveling together.

Is this app free to use?

Yes, this is a free official New Zealand government app. You will still need to pay the required fees for the NZeTA and IVL through the app.

What information is collected and how is it used?

Immigration New Zealand will use the information you provide, including passport details and photographs, to assess your NZeTA request. This information may also be used to improve their services and administer the Immigration Act 2009, in accordance with their privacy statement and terms of use.