NZeTA

NZeTA

NZ Electronic Travel Authority

826 ratings
421 reviews
Free

Details

  • Released
  • Updated
  • August 15, 2019
  • August 3, 2026

Features

NZeTA screenshot #1 for iPhone
NZeTA screenshot #2 for iPhone
NZeTA screenshot #3 for iPhone
NZeTA screenshot #4 for iPhone
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About

This official government app allows you to quickly request and pay for your New Zealand Electronic Travel Authority (NZeTA) and the International Visitor Conservation and Tourism Levy (IVL). It streamlines the process by enabling passport and credit card scanning, and supports group applications.

Request NZeTA
Pay IVL
Scan passport for details
Scan credit/debit card
Group applications (up to 10)
Fastest application method
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What users say

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+1

What's New in NZeTA

1.7.7

August 3, 2026

Over 3 million travellers have now used this official New Zealand government app to successfully request their NZeTA. The new version (1.7.7) improves the user interface which captures your passport details and provides greater clarity around how INZ will collect and store your data, in particular your biometric information.

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User reviews

Stuck

This is frustrating. I am stuck on step two out of five. The check box “the information is accurate” Cannot be checked. Restarting the phone, deleting and downloading the app does not fix the issue. multiple attempts and still cannot move onto the next page.

Does not work

Cannot click the verify button

Doesn’t work. No way to report an issue

I have used this app in the past. However now when I try to submit a request I get stuck on the screen confirming my passport details. I cannot check the box confirming I have checked the details and the button is disabled. Reset, rebooted phone. Nothing works. Can’t see a way to report the issue so I’m writing this review so maybe someone can report the issue.
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Can’t get past step 2

I’ve taken a lot of selfies after deleting the app many times and still can’t get past step 2.

Bugs

After taking the picture, I try to confirm my information (it’s all correct), but the app is broken and I can’t click to confirm the info. So it just stalls out at set 2 of 5!

Developer apps

User experience

🐞

Reported Bugs

4 issues

Passport scanning issues due to reflections

Bug

Inconsistent app behavior across devices

Bug

Payment processing failures or double charges

Bug

Loss of application data when app is closed

Bug

Requested Features

4 requests

Option to manually upload photos

Feature

Ability to add multiple travelers in one session

Feature

Clearer instructions and error handling

Feature

In-app status tracking and updates

Feature

FAQ

What is the NZeTA and IVL?

The NZeTA (New Zealand Electronic Travel Authority) is a border security measure, and the IVL (International Visitor Conservation and Tourism Levy) is a contribution towards tourism infrastructure and environmental protection in New Zealand. Most visitors need to obtain both before traveling.

How do I apply for an NZeTA using this app?

You can use the app to request your NZeTA by scanning your passport to upload your details and scanning your credit or debit card for payment. The process is designed to be fast, often taking less than 5 minutes.

Can I apply for multiple people at once?

Yes, the app allows you to request and pay for up to 10 NZeTAs in a single transaction, making it convenient for families or groups traveling together.

Is this app free to use?

Yes, this is a free official New Zealand government app. You will still need to pay the required fees for the NZeTA and IVL through the app.

What information is collected and how is it used?

Immigration New Zealand will use the information you provide, including passport details and photographs, to assess your NZeTA request. This information may also be used to improve their services and administer the Immigration Act 2009, in accordance with their privacy statement and terms of use.