Stuck
This is frustrating. I am stuck on step two out of five. The check box “the information is accurate” Cannot be checked. Restarting the phone, deleting and downloading the app does not fix the issue. multiple attempts and still cannot move onto the next page.
Does not work
Cannot click the verify button
Doesn’t work. No way to report an issue
I have used this app in the past. However now when I try to submit a request I get stuck on the screen confirming my passport details. I cannot check the box confirming I have checked the details and the button is disabled. Reset, rebooted phone. Nothing works. Can’t see a way to report the issue so I’m writing this review so maybe someone can report the issue.
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Can’t get past step 2
I’ve taken a lot of selfies after deleting the app many times and still can’t get past step 2.
Bugs
After taking the picture, I try to confirm my information (it’s all correct), but the app is broken and I can’t click to confirm the info. So it just stalls out at set 2 of 5!




