NZeTA Reviews: Is It Legit?

NZeTA
NZeTA
Ministry of Business, Innovation and Employment

Customer Experience

Positive experience30.5% of reviews
Neutral3.4% of reviews
Negative experience66.1% of reviews

~ Based on 734 written reviews from the US App Store.

What users say about NZeTA

Is NZeTA Safe?

NZeTA appears safe based on user ratings. AppsHunter Safety Score for NZeTA is 88/100.

This assessment is based on 886 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.2% of ratings point to a safe experience
2.9% of ratings suggest some concerns
11.9% of ratings point to a risky experience

~ Based on 886 App Store ratings for NZeTA.

Is NZeTA Legit?

NZeTA appears to be a legitimate app. AppsHunter Legitimacy Score for NZeTA is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Hideous

I spent over 20 minutes trying to get the app to take a photo of me. It did not work. There is no alternative and no help. What can I do now?

Overall good with one suggestion

The app is easy to use. The photo capture isn’t bad, at least I had minimal issue getting the photo done.

The one suggestion I’d make is to be able to add the visa/entry authorization to the ‘wallet’ on my phone. That would be better than the steps to display it from the app itself.

紐西蘭

好用

Visa

Visa

Stopped working!

An earlier NZeTA expired. When I open the app to apply for a new NZeTA the app gets stuck with a message that it’s checking my NZeTA status. It never gets this done. I checked that I have the current app version installed.

Flawless app

The app worked perfectly. It took just a few minutes to submit my New Zealand traveler request for me and my wife. I paid once for both of us. The passport scan is easy because it just needs the two lines at the bottom of the main page.

Sameer

Goo

Excelente

Gracias

Good

Neat one

NZeTA

Good

why does the app need constant updates?

It's just a frontend to the website

Easy to use

Great

Very good

Excellent

Fixed issue quickly

Initially, I got stuck due to a bug in the app. They fixed it, and now everything works. Quick and easy!

Checkbox broken

Update: they resolved the below issue and the application is now a smooth process. Rating increased in light of the fix.

The app is currently unusable due to a confirmation checkbox that cannot be selected.

Working well now!

Bugs have been fixed!

NOT WORKING!

Checkbox at very bottom of Step 2/5 is not selectable.

Doesn’t work on US passports

US Passport scan doesn’t capture all required information and there is no way to manually enter it. Have to pay more and use browser.

Poor performance

The app is inconsistent when attempting to confirm passport information. It won’t allow the applicant to confirm correct passport information, so the app stalls at that point.

Version 1.7.4 is broken

Current version (1.7.4) of the app is broken. May work if you can revert to an older version or wait for the next version which hopefully will fix the problem.