NZeTA User Reviews

NZeTA
NZeTA
Ministry of Business, Innovation and Employment

Customer Experience

Positive experience34.5% of reviews
Neutral4.1% of reviews
Negative experience61.5% of reviews

~ Based on 441 written reviews from the US App Store.

What users say

Is NZeTA Safe?

NZeTA appears safe based on user ratings. AppsHunter Safety Score for NZeTA is 88/100.

This assessment is based on 867 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
12.0% of ratings point to a risky experience

~ Based on 867 App Store ratings for NZeTA.

Is NZeTA Legit?

NZeTA appears to be a legitimate app. AppsHunter Legitimacy Score for NZeTA is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stopped working!

An earlier NZeTA expired. When I open the app to apply for a new NZeTA the app gets stuck with a message that it’s checking my NZeTA status. It never gets this done. I checked that I have the current app version installed.

Flawless app

The app worked perfectly. It took just a few minutes to submit my New Zealand traveler request for me and my wife. I paid once for both of us. The passport scan is easy because it just needs the two lines at the bottom of the main page.

Sameer

Goo

Good

Neat one

NZeTA

Good

why does the app need constant updates?

It's just a frontend to the website

Easy to use

Great

Very good

Excellent

Fixed issue quickly

Initially, I got stuck due to a bug in the app. They fixed it, and now everything works. Quick and easy!

Checkbox broken

Update: they resolved the below issue and the application is now a smooth process. Rating increased in light of the fix.

The app is currently unusable due to a confirmation checkbox that cannot be selected.

Working well now!

Bugs have been fixed!

NOT WORKING!

Checkbox at very bottom of Step 2/5 is not selectable.

Doesn’t work on US passports

US Passport scan doesn’t capture all required information and there is no way to manually enter it. Have to pay more and use browser.

Poor performance

The app is inconsistent when attempting to confirm passport information. It won’t allow the applicant to confirm correct passport information, so the app stalls at that point.

Version 1.7.4 is broken

Current version (1.7.4) of the app is broken. May work if you can revert to an older version or wait for the next version which hopefully will fix the problem.

Stuck

This is frustrating. I am stuck on step two out of five. The check box “the information is accurate” Cannot be checked. Restarting the phone, deleting and downloading the app does not fix the issue. multiple attempts and still cannot move onto the next page.

Confirm button not working

Currently there is a bug that will not allow passport details to be confirmed on the app once a picture has been taken. The entire application grinds to a halt….Please fix ASAP

Check mark problem

I got stucked in step 3 which I have to mark if all data is accurate.. please fix this issue

You are ruining lives

The APP is broken. After scanning passport successfully, the “please confirm all details are correct button” is broken. I’m coming for a funeral. I ended up applying online with a longer processing time. Absolute incompetence.

App not working

App not working at all. Need to apply for visa.