Comparison

Jetstar vs NZeTA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Jetstar

Easily search and book flights to your favorite destinations. Manage your trip details, check in, and access your digital boarding pass all in one place. Enjoy low fares and spend more time enjoying your travels.

Highlights
  • Search and book flights
  • Digital boarding pass
  • Real-time trip details
  • Customise bookings
  • Check-in functionality
Features
Read full description

All day, every day, low fares to your favourite destinations. Your next adventure is at your fingertips! Search and book flights, check in, generate your digital boarding pass, see your real-time trip details and customise your booking with the Jetstar App! Spend less time worrying about the details and more time enjoying your trip. Install the Jetstar App now!

About

NZeTA

This official government app allows you to quickly request and pay for your New Zealand Electronic Travel Authority (NZeTA) and the International Visitor Conservation and Tourism Levy (IVL). It streamlines the process by enabling passport and credit card scanning, and supports group applications.

Highlights
  • Request NZeTA
  • Pay IVL
  • Scan passport for details
  • Scan credit/debit card
  • Group applications (up to 10)
  • Fastest application method
Features
Currently charting
Read full description

NZeTA – Get it before you go Download this free official New Zealand government app and use it to request your NZeTA and pay the IVL. The app is the fastest way to request an NZeTA and should take you less than 5 minutes. You can use the app to scan your passport to upload your details and scan your credit or debit card for ease of payment. You can request and pay for up to 10 NZeTAs in one transaction for your family or group. What are the NZeTA & IVL? The NZeTA is a border security measure introduced by the New Zealand Government on 1 October 2019. To find out more, visit the Immigration New Zealand website. https://www.immigration.govt.nz/nzeta Most visitors coming to New Zealand must pay an International Visitor Conservation and Tourism Levy (IVL). The IVL is a way for you to contribute directly to the tourism infrastructure you use and help protect the natural environment you enjoy during your stay in New Zealand. For more information on the IVL, visit this website https://www.mbie.govt.nz/immigration-and-tourism/tourism/tourism-funding/international-visitor-conservation-and-tourism-levy/. The Legal stuff Immigration New Zealand (INZ) will use the information you provide in this app about yourself or others, including photographs, to assess NZeTA requests. Information may also be used to improve INZ’s services and administration of the Immigration Act 2009. See our privacy statement (https://www.immigration.govt.nz/about-us/site-information/privacy) for more information about our handling of personal information and your rights. The use of this app is subject to our terms of use https://www.immigration.govt.nz/about-us/site-information/terms-of-use. It is your responsibility to ensure that to the best of your knowledge the information you provide via this app is accurate and that you answer the questions truthfully and correctly. The information will be retained and will become part of New Zealand immigration records. INZ may provide information to other agencies in New Zealand and overseas where such disclosure is required or permitted by the Privacy Act 1993, or otherwise required or permitted by law.

Screenshots

Jetstar4 screens
NZeTA4 screens

Verdict

The call

The clearest difference is review sentiment: Jetstar at 53% against NZeTA's 31%. Jetstar also leads on rating (4.7 vs 4.4). NZeTA's advantage is monetization model (free vs ad-supported) and chart position (#197 vs unranked). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Jetstar holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 760 and 898 respectively. Written reviews point the same way: 53% of Jetstar's written reviews are positive against 31% of NZeTA's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 6 weeks. Both last shipped on October 29, 2026.

Scorecard5 real differences · 6 level
Jetstar versus NZeTA: the parameters behind the verdict, then further details
ParameterJetstarNZeTA
PriceFreeFree
Rating4.7 (760 ratings) — better4.4 (898 ratings)
Positive reviews53.3% of reviews — better30.5% of reviews
Number of ratings760898 — better
Update frequencyEvery 6 weeksEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
Best chart rank—#197 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size63 MB117 MB
Age rating4+4+
DeveloperJetstar Airways Pty LtdMinistry of Business, Innovation and Employment

Customer experience

Jetstar

All ratings748 ratings
Positive91.8%
Neutral2.8%
Negative5.3%
Written reviews1,002 reviews
Positive53.3%
Neutral4.4%
Negative42.3%

NZeTA

All ratings898 ratings
Positive85.3%
Neutral2.9%
Negative11.8%
Written reviews734 reviews
Positive30.5%
Neutral3.4%
Negative66.1%

User reviews

Jetstar

From 760 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient
  • 💡 Helpful for booking and managing flights
  • 🚀 Efficient check-in process
  • 👍 User-friendly interface

Room to improve

  • 🐛 App crashes or freezes
  • 🐛 Login issues
  • 🐛 Inability to view past bookings
  • 🐛 Unreliable or outdated information
  • 🐛 Difficulty adding or managing bookings

NZeTA

From 898 App Store ratings

What we love

  • 🚀 Quick and easy process
  • 👍 Straightforward instructions
  • ⏱️ Fast approval times
  • 📤 Convenient email confirmation
  • 🔒 Secure payment processing

Room to improve

  • 🐛 Inconsistent photo capture
  • 🤖 Automatic photo taking without user control
  • 🔄 Repeated app crashes or freezes
  • 🤷‍♀️ Unclear error messages
  • 📤 Status updates not always reflected in app

Bugs and requests

Jetstar

Reported bugs

5 issues
  • App freezes during check-in process
  • Unable to log in or create an account
  • Booking details disappearing from the app
  • Inconsistent behavior when selecting destinations
  • Compatibility issues with newer device models

Requested features

7 requests
  • Multi-city booking option
  • Ability to stay logged in
  • Option to view past flights and bookings
  • Improved navigation and user interface
  • Better integration with airline's website
Show 2 more
  • Offline access to boarding passes
  • Customizable notifications and alerts

NZeTA

Reported bugs

4 issues
  • Passport scanning issues due to reflections
  • Inconsistent app behavior across devices
  • Payment processing failures or double charges
  • Loss of application data when app is closed

Requested features

4 requests
  • Option to manually upload photos
  • Ability to add multiple travelers in one session
  • Clearer instructions and error handling
  • In-app status tracking and updates

In-app purchases

None

Jetstar

No in-app purchases

None

NZeTA

No in-app purchases

Questions

Is Jetstar free?
Jetstar is free to download, with no in-app purchases.
Is NZeTA free?
NZeTA is free to download, with no in-app purchases.
Which has better reviews, Jetstar or NZeTA?
Jetstar is rated higher. Jetstar averages 4.7 out of 5 from 760 ratings, while NZeTA averages 4.4 from 898 ratings.
Do Jetstar or NZeTA have ads?
Neither Jetstar nor NZeTA shows ads.
Which is updated more often, Jetstar or NZeTA?
Jetstar ships an update every 6 weeks, and NZeTA every 6 weeks. Most recently, Jetstar was updated on October 29, 2026 and NZeTA on October 29, 2026.

Other comparisons