Comparison

Jetstar vs Virgin Australia

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Jetstar

Easily search and book flights to your favorite destinations. Manage your trip details, check in, and access your digital boarding pass all in one place. Enjoy low fares and spend more time enjoying your travels.

Highlights
  • Search and book flights
  • Digital boarding pass
  • Real-time trip details
  • Customise bookings
  • Check-in functionality
Features
Read full description

All day, every day, low fares to your favourite destinations. Your next adventure is at your fingertips! Search and book flights, check in, generate your digital boarding pass, see your real-time trip details and customise your booking with the Jetstar App! Spend less time worrying about the details and more time enjoying your trip. Install the Jetstar App now!

About

Virgin Australia

Your essential travel companion for managing flights. Book trips, select seats, check in, and track your luggage. Access your boarding pass and flight updates directly from your lock screen.

Highlights
  • Search and book trips
  • Manage trip details
  • Select seats
  • Check in for flights
  • Track luggage
  • View boarding pass
  • Flight updates
Features
Read full description

The Virgin Australia app is your perfect travel companion. Check into your flight, view your boarding pass, watch movies, and track your bags all from your phone. Use the Virgin Australia app to: • Search and book trips, Search and book your next holiday or business trip with a few taps. • Manage trips with ease, You can select a seat, amend your trip details and check in for domestic flights. • Track whatever you pack, Get updates on the whereabouts of your bags when travelling. • Use Journey Tracker, View flight updates and grab your boarding pass from your lock screen. We're working on so much more to make your next trip with Virgin Australia even more wonderful. Love our app? Leave us a rating on the app store. Any questions or feedback? Reach out using the App feedback form on the More screen.

Screenshots

Jetstar4 screens
Virgin Australia4 screens

Verdict

The call

The clearest difference is ads: Jetstar at none against Virgin Australia's shown. Jetstar also leads on review sentiment (53% vs 41%). Virgin Australia's advantage is update cadence (fortnightly vs every 6 weeks). On price, rating, ratings volume and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Jetstar against 4.8 for Virgin Australia. Both are backed by a comparable volume of ratings — 761 and 1.5K respectively. Written reviews are what separate them: 53% of Jetstar's written reviews are positive against 41% of Virgin Australia's.

UpkeepUpdate frequency

Jetstar ships an update every 6 weeks, Virgin Australia fortnightly. Both last shipped on November 1, 2026.

Scorecard3 real differences · 7 level
Jetstar versus Virgin Australia: the parameters behind the verdict, then further details
ParameterJetstarVirgin Australia
PriceFreeFree
Rating4.6 (761 ratings)4.8 (1.5K ratings) — better
Positive reviews53.3% of reviews — better41.0% of reviews
Number of ratings7611.5K — better
Update frequencyEvery 6 weeksFortnightly — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationAd-supportedAd-supported
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.0
Further details — not scored
Size63 MB461 MB
Age rating4+4+
DeveloperJetstar Airways Pty LtdVIRGIN AUSTRALIA HOLDINGS PTY LIMITED

Customer experience

Jetstar

All ratings748 ratings
Positive91.8%
Neutral2.8%
Negative5.3%
Written reviews1,002 reviews
Positive53.3%
Neutral4.4%
Negative42.3%

Virgin Australia

All ratings1,456 ratings
Positive94.4%
Neutral1.6%
Negative4.0%
Written reviews415 reviews
Positive41.0%
Neutral5.5%
Negative53.5%

User reviews

Jetstar

From 761 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient
  • 💡 Helpful for booking and managing flights
  • 🚀 Efficient check-in process
  • 👍 User-friendly interface

Room to improve

  • 🐛 App crashes or freezes
  • 🐛 Login issues
  • 🐛 Inability to view past bookings
  • 🐛 Unreliable or outdated information
  • 🐛 Difficulty adding or managing bookings

Virgin Australia

From 1.5K App Store ratings

What we love

  • 🚀 Efficient app
  • 👍 User friendly and straightforward
  • 👍 Easy to book and manage
  • 👍 Convenient
  • 👍 Easy to use

Room to improve

  • 🐛 Trip screen freeze
  • 🔍 Outdated interface
  • 🐛 Glitchy and slow
  • 🐛 Inaccurate flight information
  • 🐛 Constant technical issues

Bugs and requests

Jetstar

Reported bugs

5 issues
  • App freezes during check-in process
  • Unable to log in or create an account
  • Booking details disappearing from the app
  • Inconsistent behavior when selecting destinations
  • Compatibility issues with newer device models

Requested features

7 requests
  • Multi-city booking option
  • Ability to stay logged in
  • Option to view past flights and bookings
  • Improved navigation and user interface
  • Better integration with airline's website
Show 2 more
  • Offline access to boarding passes
  • Customizable notifications and alerts

Virgin Australia

Reported bugs

6 issues
  • Screen freezes when trying to upgrade or amend booking
  • Flight notifications show wrong timezone
  • Inability to check in through app
  • Seat selection issues
  • Booking issues
Show 1 more
  • Login failures

Requested features

4 requests
  • Liquid Glass support for modern design
  • Integrate hotel and car bookings
  • Show state credit points in app
  • Dark mode option

In-app purchases

None

Jetstar

No in-app purchases

None

Virgin Australia

No in-app purchases

Questions

Is Jetstar free?
Jetstar is free to download, with no in-app purchases.
Is Virgin Australia free?
Virgin Australia is free to download, with no in-app purchases.
Which has better reviews, Jetstar or Virgin Australia?
Virgin Australia is rated higher. Jetstar averages 4.6 out of 5 from 761 ratings, while Virgin Australia averages 4.8 from 1.5K ratings.
Do Jetstar or Virgin Australia have ads?
Virgin Australia shows ads; Jetstar does not.
Which is updated more often, Jetstar or Virgin Australia?
Jetstar ships an update every 6 weeks, and Virgin Australia fortnightly. Most recently, Jetstar was updated on November 1, 2026 and Virgin Australia on November 1, 2026.

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