Mr S
Waiting on credit for frequent flyer points. Normally receive within hours of landing. Been waiting days and would have appreciated them while enduring a 5 hour wait in Melbourne for my flight home to Perth.
Is this done intentionally so I was unable to enjoy the lounge? 3 days later and I'm on another flight and again would have appreciated getting the points so I can enjoy the lounge ...... I'm 37 points short and apparently waiting in 140 points from my weekend flights.
My flight in a couple days will only give me 35 points towards going good class...... all seems so intentional!!!
Seriously have to think about loyalty to a company that seems to take it for granted such actions will go unnoticed.
Shame on you
Is this done intentionally so I was unable to enjoy the lounge? 3 days later and I'm on another flight and again would have appreciated getting the points so I can enjoy the lounge ...... I'm 37 points short and apparently waiting in 140 points from my weekend flights.
My flight in a couple days will only give me 35 points towards going good class...... all seems so intentional!!!
Seriously have to think about loyalty to a company that seems to take it for granted such actions will go unnoticed.
Shame on you
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Great!
Love to travel with virgin
Get Ready Go
Best booking app to plan my travel, cost friendly travel, less waiting on terminal, tickets with many discounts, can’t wait to book a trip for summer vacation.
Amazing crew, comfort at an affordable price!
I have been flying with Virgin Australia for years! Always a pleasure to board with their amazing cabin crew. They’re reliable and always putting their customers first 🙂
App no longer works
Unable to look and book flight. The search flight results, leaves me in a never ending spiral of “finding flights“ loading page and then proceeds to overheat my phone.
Similar experience on safari browser as well…
This never use to be a problem
Similar experience on safari browser as well…
This never use to be a problem
Thank you!
Never been easier to track my flights!
Clunky application
Your app and web are clunky and often get stuck + my biggest issue is that there is no app for virgin business which is painful as you have to login into the browser when you want to make changes to booking. You should allow making changes to business bookings in the normal app
Tassie Travel
Easy and awesome to use
Favourite airline with easy to use app
Virgin is a reliable airline with great customer service.
Baggage
Your baggage allowance appears deliberately misleading, after going through my entitlement, I still was not sure of my allowance due to your “buy” heading.
App stopped letting me book any flights!! Last few updates seems buggy
I’ve lost ability to book flights for last couple of weeks. Am I alone. I now need to book flights with another carrier as I really can’t seem to book anymore. So frustrating. Endless loading and page reset back to start of search once you select a flight.
virgin
virgin Australia is great even for economy the price was good and it was worth the price and the service is just mwah french kiss
Pretty good
Easy to use I had no problems
Nik
Charging extra for a very ordinarily placed seat is ridiculous
Booking with partner airlines
Never book a flight with partner airlines through Virgin, you loose too much of your points and never be able to manage anything including your seats, partner airlines will give the last and worst seats available. Simply horrible experience. Never do that.
Best service
User friendly app, best app for travel & bookings & manage my ticket in short time.
Awful!
Why can’t I book my seats in app??
Budget friendly
Virgin is my go to airline anytime we travel, not only are the prices reasonable but the customer service from the flight attendants to the counter staff is always top notch.
Review
Keeps all flight details and check in organised
Easy booking
This is the easiest way to book a flight I’ve come across.
