Can never open documents on App
Always an error when opening excel or word files on the App. Phone App is useless.
Meh
This app seems to be here only to be able to list it as a feature on livedrive’s subscription. In 2020 there’s still no face or fingerprint unlock. If there are issues with some file while doing a backup there’s no log to check what was that file. There’s no background service so to backup you need to keep the app open, draining your battery. Last but not least, the music app is hidden under “more”, it stops playing if the phone is locked or the app isn’t open, and music controls are only on the playlist so if you close it you cannot control the player.
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Appalling Support !!!!!
I PAY £49 A YEAR (FOR THE LAST 5 YEARS) FOR A FULL BACK UP THEN LAST DEC THEY STOPPED MY BACK UPS BECAUSE I HAVEN’T UP GRADED THE SOFTWARE. ZERO HELP SO I HAVE PAID FOR A BACKUP IM NOT GETTING VERY POOR SUPPORT!!
THEN THEY HAVE THE CHEEK TO EMAIL ASKING FOR PAYMENT FOR NEXT YEAR Mmmmmmm I WOULD BE PAYING FOR NOTHING DON’T THINK SO.....
THEN THEY HAVE THE CHEEK TO EMAIL ASKING FOR PAYMENT FOR NEXT YEAR Mmmmmmm I WOULD BE PAYING FOR NOTHING DON’T THINK SO.....
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Worst cloud storage ever
I was with livedrive for over 3 years to find when I needed my data 20% was corrupt . My data had not uploaded properly as there desktop software misses uploading files. I wouldn't recommend this service to anybody. I now have an amazon drive account which is unlimited data and it don't ignore files while uploading. If you want your data stored correctly and intact avoid at all cost
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Caveat emptor
I foolishly signed up on some 5-year deal, paid $447 five years ago. I didn't use the service, and never heard from livedrive again. But I did hear from my credit card, because another $447 charge popped up out of the blue. No warning, no nothing.i tried to cancel the account but was "told" that the payment for the next 5 years would not be refunded. I launched a dispute with the credit card company, but was unsuccessful. Livedrive told the credit card company that it was my responsibility to understand the terms of the trial period. Trial period?? That was finished five years ago. I'm not even sure if my account cancellation was successful, but I sure will find out before the next time they come to rob me of $447. Beware this company.
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