Can never open documents on App
Always an error when opening excel or word files on the App. Phone App is useless.
Meh
This app seems to be here only to be able to list it as a feature on livedrive’s subscription. In 2020 there’s still no face or fingerprint unlock. If there are issues with some file while doing a backup there’s no log to check what was that file. There’s no background service so to backup you need to keep the app open, draining your battery. Last but not least, the music app is hidden under “more”, it stops playing if the phone is locked or the app isn’t open, and music controls are only on the playlist so if you close it you cannot control the player.
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Appalling Support !!!!!
I PAY £49 A YEAR (FOR THE LAST 5 YEARS) FOR A FULL BACK UP THEN LAST DEC THEY STOPPED MY BACK UPS BECAUSE I HAVEN’T UP GRADED THE SOFTWARE. ZERO HELP SO I HAVE PAID FOR A BACKUP IM NOT GETTING VERY POOR SUPPORT!!
THEN THEY HAVE THE CHEEK TO EMAIL ASKING FOR PAYMENT FOR NEXT YEAR Mmmmmmm I WOULD BE PAYING FOR NOTHING DON’T THINK SO.....
THEN THEY HAVE THE CHEEK TO EMAIL ASKING FOR PAYMENT FOR NEXT YEAR Mmmmmmm I WOULD BE PAYING FOR NOTHING DON’T THINK SO.....
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Worst cloud storage ever
I was with livedrive for over 3 years to find when I needed my data 20% was corrupt . My data had not uploaded properly as there desktop software misses uploading files. I wouldn't recommend this service to anybody. I now have an amazon drive account which is unlimited data and it don't ignore files while uploading. If you want your data stored correctly and intact avoid at all cost
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Caveat emptor
I foolishly signed up on some 5-year deal, paid $447 five years ago. I didn't use the service, and never heard from livedrive again. But I did hear from my credit card, because another $447 charge popped up out of the blue. No warning, no nothing.i tried to cancel the account but was "told" that the payment for the next 5 years would not be refunded. I launched a dispute with the credit card company, but was unsuccessful. Livedrive told the credit card company that it was my responsibility to understand the terms of the trial period. Trial period?? That was finished five years ago. I'm not even sure if my account cancellation was successful, but I sure will find out before the next time they come to rob me of $447. Beware this company.
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Poor effort from livedrive
This software is a complete wast of time. It continually crashes and simply doesn't work.
The other cloud server apps are way ahead of livedrive.
The other cloud server apps are way ahead of livedrive.
Used to be bettet
Big fan on the briefcase. At one point several months ago; documents edited on a PC stopped opening on my phone.
Talked to LD. They can reproduce it but fidnt fix it
Not having access to important information is bad for my paycheck!! I made a briefcase folder inmy DropBox
And mapped L drive to it and moved the contents over. All good now.
Talked to LD. They can reproduce it but fidnt fix it
Not having access to important information is bad for my paycheck!! I made a briefcase folder inmy DropBox
And mapped L drive to it and moved the contents over. All good now.
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Unable to login with this version
Used to work, but no more. Have to use Open Access instead.
Nice improvements
I like the interface of the new app design. I would like to see the return of how much space I am utilizing that seem to have gone away.
Keeps logging me out
I love the facility of listing to my music from the files uploaded although it could do with a better UI. But most frustrating part is that since the upgrade, it keeps logging me out and not remembering user details.
Remove and Reinstall don't Update!
Version 3.0 is a massive improvement, now with mobile backup this App really rocks.
However updating from previous version to current version 3.0 must be avoided, anyone having problems should remove old version and reinstall version 3.0. Mobile backups will then work and login problems will be resolved.
You need to be aware that mobile backup only works with Briefcase /Pro subscriptions.
The photo and media/music streaming feature works really well and is another big improvement which makes this a very welcome new version.
Highly recommended, well done Livedrive.
However updating from previous version to current version 3.0 must be avoided, anyone having problems should remove old version and reinstall version 3.0. Mobile backups will then work and login problems will be resolved.
You need to be aware that mobile backup only works with Briefcase /Pro subscriptions.
The photo and media/music streaming feature works really well and is another big improvement which makes this a very welcome new version.
Highly recommended, well done Livedrive.
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Awful since update.
Since the update I cannot log on at all. This is highly frustrating as it is needed daily for our business. Please sort out a fix for this asap. The old version was working perfectly for us.
Was great update's broke
Used to work fine - the reset password all works but when I try logging in with that password it says Invalid surname or password - frustrating to say the least. Review and rating will revert when app is fixed.
Amazing
This is the best App I have ever downloaded. Along with the brilliant LiveDrive cloud backup system this puts every piece of digital information I own in my pocket. Watch every film, TV show and view every personal picture I have ever taken and listen to every song I have ever downloaded all through this one App. Deals with every file format I have thrown at it. I cannot rate this App highly enough. Excellent system. Thanks to the developers, great job guys. Ever person I meet I show this App off and everyone has been impressed with it and most of them have gone and purchased the LiveDrive backup system. Thanks again guys, sheer brilliance. AAAAA+++++
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Please bring back thumbnail view!
New version is nice looking but took away the ability to browse folders in thumbnail view. Please restore that feature!
Won't work since update
My business relies heavily on being able to access important documents via the livedrive app. It hasn't worked since the update, just closes itself when I open it. Thanks a bunch.
Update is a step backwards
This used to be a really simple but useful tool. Since version 3, it looks a lot nicer but doesn't seem to remember my login details like the older version did. And for some reason it keeps notifying me that my last "mobile" backup didn't complete and I must enter my login details again.
I've seen the screen shots on the App Store clearly showing a mobile backup in progress. I don't have such options on my app so I can't turn it on or off yet I'm being told its failed all the time.
Please fix this app, it used to be good.
I've seen the screen shots on the App Store clearly showing a mobile backup in progress. I don't have such options on my app so I can't turn it on or off yet I'm being told its failed all the time.
Please fix this app, it used to be good.
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Frustrated
Since updating to version 3.0.0 I have been unable to log in to the app. The user credentials I am using are correct and work successfully when logging on via the website.
Can't logon
Just tried to logon with 3.0. It says my password is wrong. I tried the forgotten password button. It says user not recognised. Not a very impressive start.
Version 3
I've had problem logging in and when go to reset password it says my emails isn't recognised
