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LiveEngage

LiveEngage

Message consumers on the go

2 ratings
2 reviews
💼 Business
📊 Productivity

Archived App (Last seen on 18 Mar 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • July 29, 2019
  • March 20, 2020

Features

Developer

LivePerson inc.
✨Promote your app ✨
LiveEngage screenshot #1 for iPhone
LiveEngage screenshot #2 for iPhone
LiveEngage screenshot #3 for iPhone
LiveEngage screenshot #4 for iPhone
LiveEngage screenshot #5 for iPhone
LiveEngage screenshot #6 for iPhone
iphone
ipad
⭐2
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app enables real-time messaging with consumers from any location, ensuring you never miss an opportunity to connect. It provides push notifications for new requests and allows management of agent conversations and availability.

✓Real-time consumer messaging
✓Push notifications for new connections
✓Manage agent conversations
✓Control availability
✓Seamless web platform integration
Show original description

What's New in LiveEngage

2.4.3

March 20, 2020

The app in now open for all LP accounts with messaging operation (GA)

User reviews

Most RecentHighest RatedLowest Rated

Unable to login

Hi team not sure why I am unable to login this through my iPhone though all the credentials are correct. Please update
akhan6764akhan6764

Keeps logging out !

Review updated*
Been using this and testing it for a month now. The app has been logging out after a few hours. I thought the recent update would address this but apparently not.
QwertsDong71QwertsDong71

Response from developer

Hello, I am sorry to hear about your negative experience with the LE mobile app. The login sessions are set to expire after several hours due to a security policy. There is a way to extend the sessions expiration time, and we are currently working on building a feature that would help solve this pain point. We are constantly working to improve the experience and would be happy to share more information about the upcoming features that relates to this issue. If you are interested in receiving more information, please send an email to shaia@liveperson.com. Thank you again for your feedback and patience.

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FAQ

What is LiveEngage?

LiveEngage is a mobile application that provides real-time messaging between businesses and their consumers. It allows users to manage conversations and their availability on the go, seamlessly integrating with the LiveEngage web platform.

Is LiveEngage free to use?

Yes, LiveEngage is currently available for free. The app is in an early access program, and users should contact their account manager for more information on accessing it.

What devices does LiveEngage support?

LiveEngage is supported on iPhone, iPad, and iPod devices. It is designed for mobile use across various Apple devices.

How often is LiveEngage updated?

The latest version of LiveEngage is 2.4.3, which was last updated on March 20, 2020. This indicates a history of updates, though the frequency can vary.

What is the age rating for LiveEngage?

LiveEngage has an age rating of 4+. This suggests it is suitable for a wide audience, including younger users, with minimal content restrictions.

Does LiveEngage have ads?

No, LiveEngage does not contain advertisements. The app is free and does not display any ads to users.

How does LiveEngage handle consumer requests?

LiveEngage sends push notifications whenever consumers request to connect. This ensures users are immediately aware of new engagement opportunities.

Can I manage my team's conversations with LiveEngage?

Yes, LiveEngage allows you to view and manage your assigned agents' conversations. This feature helps in overseeing customer interactions efficiently.