Horrible Company
Stay away from this company. They refused to honor my price for life telling me to prove I have it. Then despite a month’s notice they charged me for a full month as my service cutoff date was after the calendar month ended. But it took three reps to get that answer.
App
What is the purpose of this app all I get is there was a delay try again. This app isn’t showing me anything now so I don’t understand 😳
Never Works
Constantly getting the error message “There was a delay, try again” and nothing works. Love LiveOak service, but a completely useless app.
App is a disappointment
New to LiveOak and am dependent on the app to ensure everything is getting connected. The majority of the time, I get error messages that the system is not available. If they are promoting their superior fiber, their app should at least work.
Great Company
So far my experiences with OakFiber has been Great!
Useless app
This app cannot even decide how many 'Things" I have connected !!! All within a couple minutes it shows 7, then 8, then 10, 13, 15, 11, 13... usually counting my desktop twice when I have only one !!!
It took me multiple restarts, resetting network connections, restarting phones just to get it finally recognize our second iPhone.
Complete waste of
It took me multiple restarts, resetting network connections, restarting phones just to get it finally recognize our second iPhone.
Complete waste of
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Glitchy and slow
App keeps glitching and giving me an error. It is painfully slow to load.
Can’t get to work
I haven’t been able to run a speed test since the second day after I hit the app.
The mesh router is slow and disconnects when it feels like it. If I can’t get some satisfaction soon, going to dump them.
The mesh router is slow and disconnects when it feels like it. If I can’t get some satisfaction soon, going to dump them.
App won’t onboard router
Tried various methods, including help from support. Worked great at my previous address, but at my new address this is not up to par!
Even uninstalling the half and reinstalling does not help. I suspect there are residual data from the old app that is confusing things. What is my next move?
Even uninstalling the half and reinstalling does not help. I suspect there are residual data from the old app that is confusing things. What is my next move?
It's like the Stone Age
App is utterly useless, unless you want to maybe run a speed test that will take 15 minutes. Notifications are pointless and offer no real information on what pieces of software (ExperienceIQ? What is that?), security notifications that give no results or options to do anything. You can name devices, but they immediately revert to either the IP or MAC (statically assigned IPs and none of the devices are spoofing a MAC, so there's no reason the names should change). Half the time the app says there's network issues and it cannot connect to the internet, even when there are zero issues. On top of that, the service itself is sub-par, 1/10th to 1/5th of the speeds advertised.
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Best internet I have ever had!
LiveOak Fiber has been amazing so far. With parental controls, access to view all of the devices on our network, and an easy customer interface, I will never go back to Cox!
Still new
Have had the app for very long but it seems to be really good so far… updates coming
Great
The only important improvement I can think of would be the ability to pay your bill on the app.
Additional Service
I am having additional service added to my shop and so far everything‘s going smoothly. They have always been so great and if they do mess up, they are very apologetic and make sure they get it fixed right then and there great work.
From Cox to LiveOak Fiber
So far so good since I switch from Cox to Live Oak Fiber.
Live Oak
Great service!!! No problems so far.
Love there service
Awesome! Do I need to say more!!!!
App is not useful
For some reason, I cannot get my app to connect to my router. I have tried logging out and logging back in, which is about as far as my technical expertise goes when it comes to these kinds of things.
All of my other devices just stay connected to things, can’t understand how this has disconnected and then won’t reconnect.
All of my other devices just stay connected to things, can’t understand how this has disconnected and then won’t reconnect.
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Payment
I would like for the app to have a section where I can make a payment
