Living Wine Labels User Reviews

Living Wine Labels
Living Wine Labels
Treasury Wine Estates Vintners Limited

What users say

Top reviews

Worked just fine for me..

I just downloaded and used for the first time today and had no issues! Maybe a recent update, as I read a lot of reviews about poor speed and app not working.
However, I do see how it could cause confusion, as you have scan the bottle once for info download and then hold camera on bottle again for the info/video to play.
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Response from developer

Thanks for the feedback. We are glad to hear the app worked well for you.

Rum barrel aged !

For 11 bucks you can’t go wrong, this vintage is exquisite. I have recently been buying whisky ,and bourbon barrel aged wines, then I happened upon a 19 Crimes bottle aged in rum barrels. This process brings a whole new flavor to enjoying a fantastic fermented beverage. Five thumbs up for this one !
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Would be cool if it worked!

Concept is cool, videos I’ve seen of the old version are neat. But when I scan a bottle, the scene stutters and stops, it’s totally unwatchable. Was excited to scan all our 19 Crimes bottles and see what they do, but it doesn’t work on mine or my husband’s phones. Y’all should put the videos online for those of us who can’t get this unreliable app to function.
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App is dis functional

I have an iPhone and have tried everything to make the app work. Reading the problems I have experienced them all: app gets into death loop with the logo; app closes unexpectedly, when I get to the scan screen it seems to take the label but then I wait forever to have it check the files and then it asks for the screen scan again. It clicks and sometimes has the death circle that I’ve waited for 5 minutes for it to do something-but I can NEVER get it to do AR. I’ve closed all apps; deleted and reinstalled the app; ensured I’m at the latest iPhone version; I have 65GB free and a good WiFi-
HELP! I bought 4 bottles as gifts but can’t even make the app work for me!!!! Ugh
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Response from developer

Hello, thanks for your feedback and sorry to hear about your experience. You are right the issue you were experiencing with the app is not on your end it is on our end and we are doing our best to resolve the issue as soon as possible to make the app more stable.

Should’ve kept it simple

This is an amazing wine with a really cool feature. A couple of years ago a man in a wine store showed me how you just needed to aim your camera at the bottles and watch them come to life. I’ve been buying every year ever since. Unfortunately now you have to download an app that has a bug and won’t make them speak. Totally bummed out that now I just have a bottle of wine to gift, as opposed to a very special bottle of wine. Please fix ASAP or just got back to the aim and watch feature.
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Something Changed? Nowhere near as good.

I really enjoyed this app with the 19 crimes wine bottles. It was great to show people at parties who never have seen it and it’s fascinating how it works. However, something has apparently changed because I haven’t used it in a very long time, and now it will not scan more than one bottle without you having to close the app and reopen it. Sometimes even then it will work and sometimes it won’t. Plus the “new experience“ is rather silly. I’d rather it just keep the bottles talking or not do some goofy scene. Bring back the old version!
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Response from developer

Thanks for taking the time to write and provide feedback. We are working on updating the app to resolve the issues asap.

Used to be great

I’ve been using this app for years to show off the 19 Crimes bottles at parties and have always loved it. However this week I tried showing it off and after scanning it asked me to download and could never get it working. Tried again with someone else’s phone and he got it to download. The live experience totally changed and was neat but we all agreed that the original experience was so much better and easier. I still can’t get it working on my phone. Such a bummer - stop changing a good thing.
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Response from developer

Hi Amanda, Thanks for the feedback, we will pass it on to the development and design teams. There are some technical issues with the app currently which we are working on a fix for. We hope you have an improved experience with the app in the future.

Will not purchase anything that pairs with this App

What a waste of time. I bought a bottle of wine for the fun interaction but was extremely disappointed when the app wouldn’t work. And unlike the other reviews where people highlight one malfunction with the app, I had TONS of bugs everywhere in the app. When I opened the app it stuck on the loading screen forever and replayed the animation over and over. Then it wouldn’t scan, and to top it off when it did scan it didn’t do anything. WASTE of time and money.
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App consistently crashes

Bought the wine for the sale price and the fun app that goes along with it. App never correctly scanned the label - always just prompting me to take a photo. It asked me to download an “experience” that took a very long time to download and never even opened. My phone heated up so much that I knew something was wrong. I closed the app to try again, but it would never reopen. Every retry was met with a crash. Very disappointed. Why bother having this feature if it 100% never works?
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Stop the click sound!

I wanted to love this app. I deleted the app within minutes of download due to the click sound that you can’t disable. It completely detracted from the AR experience. Allow us to turn it off or remove it please. As is, the app is not usable for me.

REPLY TO DEV: No, I had a click sound with every navigation move I made. There was no way to turn it off in settings. Sure I could turn my sound down but then I wouldn’t hear Snoop talking.
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It’s changed

Let’s be honest. This app has a very specific use and it used to do it very well. I normally download the app, show people how cool the talking wine is and delete it again until next time. Somewhere since my last download they’ve changed the app so that you now have to download the specific label and click through a ton of pop ups before it will play. It took so long that the hype was lost. It was so much better when it would just automatically play when you had the label focused.
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Zombies

I enjoy wine and like to keep certain bottles for the unique labels. I noticed Walking Dead thought to try the Chardonnay it was very good. I enjoy reading the back of a bottle for history of the wine. As i read the interesting story of the zombies i read to download the app and did so and zombies escaping from the bottle came alive! I have collected 3 series of different wines and zombies! Definitely different!!!
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Response from developer

Hi Echo, so glad to hear that you enjoy the app experience! Sounds like you have a cool collection going on there!

Loved it

A friend recommended this wine to me and told me about the app. I couldn’t get it to work at first you need to have enough lighting. Also I don’t think the app is crashing it pauses between the story? I loved it and the price was right! Good tasting as well. Will buy again

App works great depending upon carrier

I used this app inside Trader Joes as a prank. I asked a fellow shopper to take a video of me holding the bottle for my wife but the app was on an not the camera. When the bottle began speaking, lol, I almost lost my phone when he panicked. It works great on Verizon, but is choppy on my MetroPcs phone. I guess it is signal and carrier dependant.
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What A Disappointment!!!!

A friend introduced me to the 19 Crimes wine & this app. The wine was good & seeing the function of this app made it even better! So (of course) I wanted to share the experience w/ my friend. I bought a bottle, but was disappointed when the app did not work. It kept crashing! I simply thought it needed an update. Months later, I referred the 19 Crimes band to a friend for their gathering. The friend downloaded the app to show their guest but (again) it didn’t work. I uninstalled and reinstalled the app, and again we were all very disappointed! So b/c of the let downs, I will not be referring this wine & app to anyone else. We’ll be going back to the brand we’ve always liked & are satisfied with!
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App crashes while scanning label

I got home from work yesterday and my boyfriend was really excited to show me the wine he got me. He said it had some “really cool features” that I would appreciate because I like to watch crime shows. He pulled out a bottle of 19 Crimes red wine, began telling me about the app and how cool the concept was. He was SO excited for me to try it out, in fact, HE downloaded the app on my phone for me. Imagine the disappointment when he scans the label and the app crashed, he was so upset! The whole reason he picked THIS WINE was because of the features and it turns out the app doesn’t work.
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Cool but download an app for only 2 sentences?

OK, saw this in a bar and was excited to try this out but I was expecting to hear a story. At least a minute long so that it is worth downloading an app and the content on my phone. However, AR, voice over work and artistry is top notch! Impeccable really. I would be interested to see if expanding the content is on this apps backlog. By the way, I have not tried the wine to know if it’s good or not yet since I’m a vodka drinker and I'm also in white wine mode since it’s spring.
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Walking Dead Wine

Love how the walking dead wine bottle labels come alive!! Only complaint is that we only get 2 of our full set (4) to interact. Also those two, Rick and the walker have a white background not transparent like the bottles on their own do. Please update the app so it’s not a white background and update where all 4 can do their scenes together. If they already can instructions would help!!
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Awesome advertising

How much Fun is it to sit and watch a criminal talk to you on a bottle wine? I’ve enjoyed this wine for a few years but didn’t even know that there was such a website that I couldn’t really enjoy it and get a glance at the criminals. Very awesome awesome awesome awesome wonderful advertisement and it’s fun to read their stories.
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Awesome!!!

My former boss got me a bottle as a going away present when I was starting a new job. He knows how much I love wine. Then he said the label comes to life and about the app. I loved it!!! I must say it’s the most creative gift I’ve ever gotten. He’s the best boss I’ve ever had and I miss him... but every time I look at the bottle and show friends I’m reminded of him and I get to impress friends. Thanks
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