Can’t change my pic to be visible, paid for $19 membership
Can’t View Requests
Charges
Response from developer
Sorry to hear about the charge although "unable to contact anyone" is doing some heavy lifting here. We have chat support built into the app. We have email support. We have our direct phone number on our website - not a form, not a ticket queue, an actual phone number you can call. Any one of them takes about thirty seconds. This review took considerably longer. As for the billing: subscriptions are handled through the App Store, the same way they're handled for every other paid app on your device. Same process, same cancellation flow, same receipts, no difference. So unless Apple has singled you out personally, the theatrics aren't necessary. Reach out through any of the three channels above and we'll get it sorted. Assuming that's the goal.