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Lockin Smart

Lockin Smart

by LOCKIN (U.S.) INC.

24 ratings
21 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • January 4, 2025
  • September 13, 2026

Features

Background Location Access

Developer

LOCKIN (U.S.) INC.
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About

Manage and monitor your home remotely with smart unlocking, real-time lock dynamics, and two-way voice intercom. Features intelligent detection for people and packages, and integrates with smart home systems like Alexa and Google Home. Your privacy is protected with cloud-free biometric data storage.

✓Smart unlocking with multiple key options
✓One-time and periodic password generation
✓Remote lock status viewing and control
✓Two-way voice intercom
✓Intelligent people and package detection
✓Matter ecosystem compatibility (Alexa, Google Home)
✓Cloud-free biometric data storage
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What's New in Lockin Smart

3.0.530

September 13, 2026

What's New: -Copywriting optimization; -Bug fixes

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User reviews

Most RecentHighest RatedLowest Rated

Total garbage - returning

Can’t get the stupid thing to even setup. It gets to enter a code and then cannot connect to the server. It’s now stuck in a loop, can’t delete and start again.. returning.
:) :D good:) :D good

Response from developer

We sincerely apologize for the issue you've experienced. If you're willing, could you please contact our after-sales support team at support@lockin.com? Once we receive more details, we'll work to resolve the issue for you.

Unacceptable for a $400 Security Product

After my Lockin lock temporarily lost its Wi-Fi connection, the Auto-Lock feature completely stopped following its schedule. It is configured to activate from 9:00 PM to 9:00 AM, but instead it locks throughout the day and remains unlocked overnight.

The app displays the correct schedule, and the lock’s time and video timestamps are correct. Even worse, the lock continues immediately relocking after Auto-Lock is turned completely off and the battery is disconnected and reinstalled. This creates both a security risk and the possibility of someone being locked out.

The Matter integration is also extremely limited and frequently reports stale information to Home Assistant, so it cannot be trusted as a reliable backup.

For a lock costing more than $400, this is unacceptable. A security product should reliably follow its configured settings. I also contacted Lockin support and received no response. Expensive hardware, unreliable software, limited smart-home support, and nonexistent customer service. I cannot recommend this lock or app.
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devjsoniodevjsonio

Response from developer

Hi there, Thanks for taking the time to share your feedback – we really appreciate it, even when it's tough to hear. We're truly sorry that your experience wasn't up to par. That's not what we want for any of our users, and we'd love the chance to make things right. To do that, we could use your help. Could you please reach out to our support team directly at support@lockin.com? They'll personally take a look at your case and work with you step by step to sort things out. We value you as a user and hope to earn back your trust. Best regards, The Lockin Team

Can’t copy/paste in login screen.

Are you expecting people to use long, strong passwords and force them to type them into the login form??? I spent the last 15 minutes trying to copy from my password manager and paste into this app’s sign up form. This is nuts!
atygertatygert

Response from developer

We apologize for the inconvenience. Could you please contact our support team at support@lockin.com so we can look into your issue in more detail? Thank you.

Wifi does NOT work

WiFi only worked for a month, after that no matter what it won’t connect. Gets to 90% and it fails, yes I’m on a dedicated 2.4ghz
GuccighostyGuccighosty

Response from developer

We apologize for the inconvenience. Could you please contact our support team at support@lockin.com so we can look into your issue in more detail? Thank you.

Works great!

Product and app work seamlessly.

I’d suggest they add a lock/unlock widget for the iphone. That’d really take the lock next level.
Mykl78Mykl78
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FAQ

What does the Lockin Smart App do?

The Lockin Smart App acts as a central hub for managing and monitoring your smart lock and home security. It allows for remote unlocking, viewing lock dynamics, and enabling two-way voice intercom. The app also features intelligent detection for people and packages, and integrates with popular smart home ecosystems.

What are the key features of the Lockin Smart App?

Key features include multiple smart key options for fast unlocking, the ability to generate one-time or periodic passwords for visitors, remote control of door locking and unlocking, and a two-way voice intercom for communication. It also offers intelligent detection and compatibility with Matter-enabled devices.

Is the Lockin Smart App free to use?

Based on the provided information, the Lockin Smart App is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

What smart home systems is Lockin Smart compatible with?

The app is compatible with the Matter ecosystem, allowing it to easily integrate with voice-controlled devices such as Amazon Alexa and Google Home. This enables seamless control and automation within your existing smart home setup.

How does the app protect user privacy?

The app prioritizes privacy by storing biometric information, such as fingerprints and palm veins, directly on the door lock itself. This data is not uploaded to the cloud, ensuring your personal information remains secure and providing peace of mind.