Logi Circle Security Camera User Reviews

Customer Experience

Positive experience12.8% of reviews
Neutral4.6% of reviews
Negative experience82.6% of reviews

~ Based on 282 written reviews from the US App Store.

What users say

Is Logi Circle Security Camera Safe?

Logi Circle Security Camera does not appear safe based on available data. AppsHunter Safety Score for Logi Circle Security Camera is 46/100.

This assessment is based on 50 user ratings, with an App Store average of 1.8/5.

Safety Analysis

20.0% of ratings point to a safe experience
2.0% of ratings suggest some concerns
78.0% of ratings point to a risky experience

~ Based on 50 App Store ratings for Logi Circle Security Camera.

Is Logi Circle Security Camera Legit?

Logi Circle Security Camera appears to be a legitimate app. AppsHunter Legitimacy Score for Logi Circle Security Camera is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Won’t connect my camera

No matter what I do it refuses to allow me to connect my camera to the internet. Even manually typing the info in does nothing.

Awful

What a complete and utter waste of time and money. Go with any other product.

worst Logitech product ever !

what a shame

Hardware bad, software somehow worse

logi should stick to pc mouse and keyboards. The camera only worked for a few short months and then glitches. Terrible home kit integration issues. The app is buggy at best. It redirects to website for sign in and doesn’t remember your login. Then crashes when I try to reinstall a HomeKit camera. Good thing it’s only safety and security related…
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Une horreur

Je télécharge cette application, je l’installe, pour me loguer, il faut passer par un navigateur pour revenir dans l’application… Ultra complexe et perdre de temps.
Bref, je demande à ajouter ma caméra, et l’application plante. J’ai recommencé 10 fois, ça plante tout le temps.
Inutilisable, fuyez cette marque.
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Stopped working on iphone today

Have to log on my computer to check the camera. Time to change brand.

Crashes when adding HomeKit cam

App just closes when you try and add a Circle that’s paired with HomeKit. Rendering the entire product bricked

DOA

“Security made simple”? No.
“Simple security made impossible”.

Crashes religiously.
Idiotic circuitous login:
app-> browser-> app-> *tap*-> *CRASH*

Garbage. Remove it from the store, for the love of tech!

Terrible app, worse camera

Used to be brand loyal but this is such a dumpster fire I’m not sure I want any of their other products.

The app killed the camera

After the update, my cam no longer works. Thanks Logitech for creating a failure!

Horrible. These devs should be embarrassed.

This is the worst app I’ve ever used. Constant crashing, and sometimes the app doesn’t even load to start.

App is now useless

app crashes on adding a camera in HomeKit. Cameras also stopped working in home out of the blue but show connected to network.

App crashes every time

Every time I open the app and try to add a camera the app crashes.

Camera lässt sich nicht mehr verbinden

Die ersten Monate kam ich gut klar und die beiden Cameras funktionierten recht gut. Dann gingen sie vermehrt offline obwohl keine Änderung und kein Problem mit dem Netz bestand. Seit Monaten lassen sie sich nicht mehr verbinden.

Crashes

Literally can’t add a single camera because the app just crashes

Poor

Had this for many years. Half time works great. Other half nothing but problems. If I didn’t spent money on the cameras, I would have changed services long ago.

CAMERAS

Yes again can’t get on Camera no new updates to fix problems please fix

Response from developer

Ste car, We sincerely apologize for the connection problems you are having with the Logi Circle app. Our team is working on this as a priority and has released a few fixes to address this issue. Few customers have confirmed that reinstalling the app solved their issue. Can you please uninstall the Logi Circle app and install it again and see if that helps. If the problem persists, submit the diagnostic report from the Circle app so that we can forward it to our engineers. To send the diagnostics, go to the "Settings" of the application, search for "Help" and then press "Send diagnostics". If you're willing to work with us to resolve this issue, please reach out to CircleTeam@Logitech.com.

Circle 2 used to be one of the BEST cameras

Too bad they dropped them

Wieder kein Zugriff auf die Kamera

Echt schlecht, wozu braucht man eine Überwachungskamera, wenn diese ständig ausfällt oder offline anzeigt?? Im Falle eines Einbruchs ist dies bestimmt sehr hilfreich. Habt ihr echt keine Lust mehr dass dieses Konzept funktioniert und Kunden zufrieden sind? Sehr traurig, aber genau das spiegelt die Einstellung der heutigen Zeit!!
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Response from developer

Chriess, Wir entschuldigen uns aufrichtig für die Verbindungsprobleme, die Sie mit der Logi Circle App haben. Unser Team arbeitet vorrangig daran und hat einige Fehlerbehebungen veröffentlicht, um dieses Problem zu beheben. Nur wenige Kunden haben bestätigt, dass die Neuinstallation der App ihr Problem gelöst hat. Können Sie bitte die Logi Circle App deinstallieren und erneut installieren und sehen, ob das hilft. Wenn das Problem weiterhin besteht, senden Sie den Diagnosebericht aus der Circle-App, damit wir ihn an unsere Techniker weiterleiten können. Um die Diagnose zu senden, gehen Sie in die "Einstellungen" der Anwendung, suchen Sie nach "Hilfe" und drücken Sie dann auf "Diagnose senden". Wenn Sie bereit sind, mit uns zusammenzuarbeiten, um dieses Problem zu lösen, wenden Sie sich bitte an CircleTeam@Logitech.com.

Not a buy

Would I ever buy this brand again? I think not. They become outdated quick and the hardware does not last. And today the application on my phone has crashed.