Logitech Alert User Reviews

Customer Experience

Positive experience44.9% of reviews
Neutral12.6% of reviews
Negative experience42.5% of reviews

~ Based on 167 written reviews from the US App Store.

What users say

Is Logitech Alert Safe?

Logitech Alert has mixed safety signals based on user ratings. AppsHunter Safety Score for Logitech Alert is 66/100.

This assessment is based on 243 user ratings, with an App Store average of 3.3/5.

Safety Analysis

56.8% of ratings point to a safe experience
7.4% of ratings suggest some concerns
35.8% of ratings point to a risky experience

~ Based on 243 App Store ratings for Logitech Alert.

Is Logitech Alert Legit?

Logitech Alert appears to be a legitimate app. AppsHunter Legitimacy Score for Logitech Alert is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No video on iPhone App

Still being used. Please keep it working. I upgraded to iOS 26 and this app is working well so far.

Still quality service for legacy system.

It is an outdated platform but still returns a value for money system with longevity. Please make sure the web commander is kept alive for us still using this system for years to come.

App is offline

Too many server issues… wonder if they have finally turned it off?

Not working very disappointed

Have it to watch mares foaling and it works only once’s and awhile put not much very disappointed and not helping to keep track of the horses

Started Working Again

I had same issue of being able to view cameras on my computer but not on iPhone starting in mid March 2023. Today, my cameras started being viewable on my phone again. I didn’t do anything different.

Alert

I can’t view my camera on my iPhone or iPads the past few days now. I’m hoping it will work soon. Otherwise Logitech will have to refund me my subscription that I paid last month. Why did I renew subscription if I can’t see my camera ?????

Class Action: App has not worked since 3/17/23

Without any kind of notice from Logitech the app appears to have been shut down on March 17, 2023. Please post here when the class action lawsuit begins so that we are all informed. I would like a refund for all of my cameras. No where was I ever told that someday Logitech would just abruptly cease operation and leave my system inoperable.
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Obsolete

No longer supported

No longer works

App quit working on 3-24-23. I hope they fix it.

So disappointed

Been using it for years! Recently it showed all cameras Offline. I have Alert Commander and cameras working fine including motion alerts.
alert is not working and it’s impossible to reach anyone for support.
Non existent support.

Satisfied with App until March 2023

App is broken. Is Logitech planning to fix it or ignore it. The direction they choose will inform my future decisions regarding all their products and not just their cameras.

Camara’s gone ?

Will not bring up camera’s on my phone

Stopped working

My 700e cameras show disconnected in the app starting 3/17/2023 even though the commander software diagnostics on my PC show I’m connected and live feeds are perfect. Not sure about other camera models.

Seems to be dead

I can still access the cameras and footage through a windows computer. The app no longer syncs with the Logitech servers if they even exist anymore. No one to speak to at Logitech to help. They charge $80 a year for their service but are clueless when it comes to this app and connection issues. Seems it is end of days for these cameras and products. Such a shame. These cameras are fantastic.
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No video on iPhone App

Since March 15th , no video stream on iPhone App

Can see video on windows Desktop App only.

Please fix the issue

Needs updated

Some people still use this app and now it’s not connecting to the cameras ! Worked great until yesterday

Please activate/ renew /update the web browser

It has dropped off in the past and again two days ago (March 16th 2023) and us users cannot get notifications or real time viewing.

Playback option no longer available

Waiting for support to resolve the issue since October 2022
I don’t think it will be resolved .

Good on iPad not good on iPhone after software update

Problems after I updated software on iphone to os16

App closes when I try to see other camera sites on my account.

iPad does it just fine

I’m guessing there we be a patch eventually

Terrible!!

so costly yet doesnt work nor integrate properly
i should have listened to those bad reviews