Logitech Alert User Reviews

Customer Experience

Positive experience47.8% of reviews
Neutral11.0% of reviews
Negative experience41.2% of reviews

~ Based on 318 written reviews from the US App Store.

What users say

Is Logitech Alert Safe?

Logitech Alert has mixed safety signals based on user ratings. AppsHunter Safety Score for Logitech Alert is 66/100.

This assessment is based on 242 user ratings, with an App Store average of 3.3/5.

Safety Analysis

57.0% of ratings point to a safe experience
7.4% of ratings suggest some concerns
35.5% of ratings point to a risky experience

~ Based on 242 App Store ratings for Logitech Alert.

Is Logitech Alert Legit?

Logitech Alert appears to be a legitimate app. AppsHunter Legitimacy Score for Logitech Alert is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Always the best system today in 2026

Very easy to control your house when you are everywhere in the world

Obsolète !

Encore une fois impossible de mettre en fonction ou éteindre l alarme via le portable , aucun sav

Ne fonctionne pas

Impossible de me connecté

No video on iPhone App

Still being used. Please keep it working. I upgraded to iOS 26 and this app is working well so far.

Still quality service for legacy system.

It is an outdated platform but still returns a value for money system with longevity. Please make sure the web commander is kept alive for us still using this system for years to come.

Recomendación y soporte

Hola cámaras de excelente calidad sobre todo las de visión nocturna para exterior , pero ahora tengo un problema, de repente se dejaron de ver y transmitir las reinicié les hice reset porque ya no podía ver nada y recuerdo que hace unos años hice un comentario aqu mismo donde solicité una actualización para que fuera compatible con mis dispositivos y se solucionó, ahora quiero de ser posible saber si tienen alguna actualización pendiente ya que no logro que se vean de nuevo. OJALÁ ACTUALICEN SU APP O ALGO PARA QUE SE PUEDAN VOLVER A VER MIS CÁMARAS TENGO 4 cuatro cámaras instaladas y seria una pena que ya no funcionen por este motivo . Gracias espero den una pronta solución .
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hilfe, keine Funktion

Hilfe Hilfe,
die App hat keine Funktion mehr!

App is offline

Too many server issues… wonder if they have finally turned it off?

Get the power...

...of proprietary (Open Source) Software!

2024; the Hardware is fast enough for IoT, but Logitech removes all important Files to build a free and up-to-date firmware.

So, i put the unsecure, not encrypted but with XMPP Commands, working SURVEILLANCE! Camera in my Network. What have i to lose?

Not working very disappointed

Have it to watch mares foaling and it works only once’s and awhile put not much very disappointed and not helping to keep track of the horses

Started Working Again

I had same issue of being able to view cameras on my computer but not on iPhone starting in mid March 2023. Today, my cameras started being viewable on my phone again. I didn’t do anything different.

Retour images sur iPhone

Après 10 jours de dysfonctionnement les caméras sont à nouveau consultables à distance sur iPhone.
Dans le cas où les caméras sont données offline il est inutile de faire des manipulations sur son système.
Le problème provient du serveur Logitech.

Alert

I can’t view my camera on my iPhone or iPads the past few days now. I’m hoping it will work soon. Otherwise Logitech will have to refund me my subscription that I paid last month. Why did I renew subscription if I can’t see my camera ?????

Class Action: App has not worked since 3/17/23

Without any kind of notice from Logitech the app appears to have been shut down on March 17, 2023. Please post here when the class action lawsuit begins so that we are all informed. I would like a refund for all of my cameras. No where was I ever told that someday Logitech would just abruptly cease operation and leave my system inoperable.
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Obsolete

No longer supported

No longer works

App quit working on 3-24-23. I hope they fix it.

So disappointed

Been using it for years! Recently it showed all cameras Offline. I have Alert Commander and cameras working fine including motion alerts.
alert is not working and it’s impossible to reach anyone for support.
Non existent support.

Satisfied with App until March 2023

App is broken. Is Logitech planning to fix it or ignore it. The direction they choose will inform my future decisions regarding all their products and not just their cameras.

Camara’s gone ?

Will not bring up camera’s on my phone

Stopped working

My 700e cameras show disconnected in the app starting 3/17/2023 even though the commander software diagnostics on my PC show I’m connected and live feeds are perfect. Not sure about other camera models.