How do I order from US
It is very difficult trying to order from the US on your App. You don’t allow to change your location and it shows everything in lbs. How am I to determine how to order in US sizes and dollars. Not very user friendly at all….
NNbagain
App is pointless for US Customers
I came to see if anyone else was experiencing the same issues and it seems EVERYONE (All US customers) have been experiencing the same thing.. It would be nice for US customers to have complete access to the app.. Will be uninstalling and going back to the Web..
Ssimplyher82
Won’t let me sign in
I love this store but It will not let me sign In! I have two emails and neither work nor does it allow me to reset. I don't receive the email to let me reset and I have checked junk mail and also blocked list and their not there either, I do however receive newsletter emails! I can only purchase through website and Klarna and can’t use discount codes because you need to be signed in! So for this I can only give two stars. Ordering is stressful due to this issue! Also. Considering this shop is for tall people the arms on most tops are not long enough!
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GGinjajablononinja
No USA option
Unable to use in the US
T1Try again 10x
Delivery charges
It is advertised that you can receive free delivery if using the app. However if using Apple Pay through the app, it will automatically assume you want faster delivery costing £3.99. There is no way to change this delivery option. Therefore the only way the get the free delivery is to check out manually. It certainly feels like they are hoping no one notices the added delivery charge when using Apple Pay.
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TLTall Louella
