Gawd it’s awful
Yuk! Where do I begin? I’m so surprised -based on reviews- that the app has been this terrible for such a long time! Reading reviews a year ago about the same issues- the app simply doesn’t work. Interface look great at first until you try doing ANYTHING. Like search for an item that you know it’s there! And a simple thing like “transferring” the cart and the stuff that sits in the SAME account on web version- not working. And you can’t manually search for it either. Or find it through Men-Women-Home menus. It gets you back to the pretty but utterly useless home page. I used to be loyal customer of L&T “before” not anymore. It’s a shame, because you can outsource the dev work and fix it easily at a low cost - im speaking from experience, and know it’s not a difficult fix.
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Don’t buy here
If you are going to buy here, think twice, they send you your order incomplete, it is a complete theft and they do not answer your messages. IF YOU DON'T WANT TO LOSE YOUR MONEY DON'T BUY HERE!!
Fur coat
I just ordered a fur coat but one problem is there is no sizing. I had to guess and wish for the best.
User Friendly
Very easy to navigate.
Refunds
I purchased a gown from them which didn’t fit so I sent it back and did exactly what they needed for the return. I never got my refund back and its been over a month. When I emailed them I received a reply that they are working on it! I sent two more emails snd never got any reply back at all! Next step? The better business bureau and definitely the INTERNET. I don’t think people should purchase something from Lord and Taylor and think that if they want to return it they will get a refund!
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