Why defaults to SD resolution when u bought 4K HD?
I bought a “4K ULTRA HD NVR” system but it defaults to SD resolution when I open the cameras!!
WHY?
WHY?
WHY?
There is no setting where u could go in and change the default to HD!!!!
I have to change it to “HD” EVERY SINGLE TIME when I check the cameras!!
So damn annoying!!!
And they refuse to change it when so many people have complained about it !!!!
I liked the system before, but not anymore.
DO NOT BUY HD LOREX SYSTEM when u want it to default to HD.
Going to a different brand next time!!!!
WHY?
WHY?
WHY?
There is no setting where u could go in and change the default to HD!!!!
I have to change it to “HD” EVERY SINGLE TIME when I check the cameras!!
So damn annoying!!!
And they refuse to change it when so many people have complained about it !!!!
I liked the system before, but not anymore.
DO NOT BUY HD LOREX SYSTEM when u want it to default to HD.
Going to a different brand next time!!!!
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Works
App works only problem is how slow it takes to load. Sometimes ill hear a noise and have to refresh the app 5 times before being able to see (wifi not an issue)
Dark Mode Please
A dark mode is way overdue for this app. Nothing worse than having to check the cameras in the middle of the night with a bright white app opening up and blinding you before you can even see what’s going on. Ridiculous.
Get used to this screen
“Uh oh, something went wrong tap to retry”
Some days that is all I see works fine on the tv but not on the iPad. I would be hard pressed to recommend Lorex to anyone at this point. I have over $ 1,000 invested in their products and am highly disappointed.
Update 8/20/2026
I seriously cannot still not working I just updated the app and now I can’t view anything I am ready to scrap the whole system
recommend anyone buy a lorex system. The software still does not work all I ever get to see is “uh oh something went wrong …” if all you want is a visual deterrent and never want to see what is going on I’m sure you can pick up some cameras at a yard sale from a frustrated user.
Directly to Lorex FIX THE MFING SOFTWARE.
Some days that is all I see works fine on the tv but not on the iPad. I would be hard pressed to recommend Lorex to anyone at this point. I have over $ 1,000 invested in their products and am highly disappointed.
Update 8/20/2026
I seriously cannot still not working I just updated the app and now I can’t view anything I am ready to scrap the whole system
recommend anyone buy a lorex system. The software still does not work all I ever get to see is “uh oh something went wrong …” if all you want is a visual deterrent and never want to see what is going on I’m sure you can pick up some cameras at a yard sale from a frustrated user.
Directly to Lorex FIX THE MFING SOFTWARE.
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Bug - Rearranging Devices
Here is a bug that has not yet been fixed in the last several releases.
When you have multiple Lorax DVR’s or Wi-Fi devices, and you go into Settings >> Rearrange Devices, even though you save the device order in the method you want, and go back to the main screen where it shows all your devices, upon refreshing the screen by pulling up from the bottom all the devices go back to their original order and do not reference the saved order that you just did.
When you have multiple Lorax DVR’s or Wi-Fi devices, and you go into Settings >> Rearrange Devices, even though you save the device order in the method you want, and go back to the main screen where it shows all your devices, upon refreshing the screen by pulling up from the bottom all the devices go back to their original order and do not reference the saved order that you just did.
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Offline - Corrupt - unreliable
Cameras Constantly go Offline then after hard reboot Storage is a Corrupt msg. Replaced all the SD cards with larger surveillance grade cards but still same issue - sent several msgs to support with NO RESPONSE. Unreliable cameras…don’t waste your money.
Good cameras, bad software
The cameras record stuff but trying to find an event that happened in the past means you have to watch the video in real time and don’t have any way to increase the playback speed or skip ahead. Makes it kinda pointless to have it unless you have lots of free time
Always have issues
This app is not a reliable one to say the least, it’s always having issues connecting to the cameras in the network. I’ve tried reconnecting multiple times, nothing works correctly especially for play back or even live views. Some major updates need to fix the ongoing issues! I would not recommend this app for viewing security cameras on your property. Please fix this app!
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Extremely slow
This camera app never updates on top of that the camera app is extremely slow to open up the camera you can never get it to operate the camera while someone is ringing the door bell by the time it works the person left! There is no ability to move left to right. By the time someone robs you the camera will miss the entire thing, because it’s loading
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App has a mind of its own…
I have the lorex classic app on iPhone latest version but the problem happens no matter what version. Approximately every month or so the lorex app decides to log itself out and doesn’t recognize that I have biometrics set to open the app. This is very annoying because it always happens when i’m receiving a security alert and need to view the cameras immediately. But nooooo can’t do that lorex has decided you need to re-credential. I’m tired of this. FIX IT! I have biometrics set for a reason…so I don’t have to keep remembering a password. If I am not at home when lorex decides the app needs to re-credential, I just don’t have access to my cameras. THAT IS A PROBLEM! Please fix it whereby I don’t have to re-credential when lorex decides I need to. I can understand if multiple log in attempts are made entering a wrong password or from an unknown device but I am logging in on the same device every time with the same biometric data every time. Fix the code.
Also, tired of the app re-arranging my cameras order, STOP IT. Fix the code to not have a pre-destined location, like alphabetical or whatever your code is set to.
Also, tired of the app re-arranging my cameras order, STOP IT. Fix the code to not have a pre-destined location, like alphabetical or whatever your code is set to.
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Decent camera terrible app
Most of the time it fails to load and I have to open and close it several times. Super frustrating. Wouldn’t buy another one
Loading issues
It’s an ok app, I have a lot os problem loading videos for playback. I have to reload multiple times and even then it doesn’t work. I’ve tried exiting and closing the app completely and doesn’t work. They need to fix this issue.
New App
Can’t able to keep HD mode stable, once app is closed automatically goes back to SD, talked to customer service even they’re also unaware.
Lorex regressed. App is full of bugs. Hire better developers.
Update: after a year the device is a paper weight and does not connect while in hotspot mode. On the phone with tech support and tried everything and they said buy a new one. Avoid Lorex, there are better companies out there.
More than half the time I get a message “uh oh something went wrong” and can’t view events or receive notifications on my doorbell cam. Yes, I’ve reinstalled the app, yes I rebooted everything, yes I’ve tried different sd cards. Yes, wifi reception is great. The app just sucks, no development in the right direction. There is a decline in functionality with Lorex. Regression is a problem.
More than half the time I get a message “uh oh something went wrong” and can’t view events or receive notifications on my doorbell cam. Yes, I’ve reinstalled the app, yes I rebooted everything, yes I’ve tried different sd cards. Yes, wifi reception is great. The app just sucks, no development in the right direction. There is a decline in functionality with Lorex. Regression is a problem.
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Junk
Pretty disappointed with this app I have 4 cams and they intermittently lose video stream in the app, constantly have to refresh. Get logged out randomly and have to complete 2FA when trying to quickly check a cam. Performance has declined over time. Next time I’ll spend more and get a much better solution.
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Garbage always defaults to low res or SD no option to load in HD
Garbage always defaults to low res or SD no option to load in HD
They need to ad an option to load in hd instead of always having to select each camera and put the view in HD
This is a must fix to make this app better
They need to ad an option to load in hd instead of always having to select each camera and put the view in HD
This is a must fix to make this app better
Annoying
So yes I do like the app but I still give it one star for two very annoying traits. Let’s say you got a iPhone, iPad, Apple Vision. You log in and view your camera, then you move from one of your devices to another you get a notification that you logged in somewhere else and it logs you out. That’s very annoying that you have to log in every time again. Also when you like to find a certain incident, scrolling is a nightmare, either you way to far or or not close enough
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Horrible Live View
I’m so tired of this app never loading the live camera. I constantly get an error that the live view couldn’t be loaded, and then I’m just stuck wondering what’s going on at home. What’s the point of a security camera if it gives you no peace of mind?
Lorex security system
Having trouble loading the recordings on my security system in my iPhone 16 pro max
TERRIBLE
TERRIBLE cameras never load have to keep resetting the app
