Love the equipment, the App is horrible!
I love the lorex cameras and the nvr. I have upgraded three times in a little over two years. My only complaint, THE APP. When you need to see the cameras the most I am bombarded with ooops something went wrong, or just now I was trying to watch someone that came on to my porch and just as I’m about to see who
It could be it loads playback and zooms out. You can’t fast forward playback on the app which is very annoying as well. The lack of love the APP has been given is making me want to
Reconsider any future camera or
NVR upgrades. Please upgrade the iPhone app.
It could be it loads playback and zooms out. You can’t fast forward playback on the app which is very annoying as well. The lack of love the APP has been given is making me want to
Reconsider any future camera or
NVR upgrades. Please upgrade the iPhone app.
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Useless without notifications
I have 2 SL300 lightbulb cameras. One stopped working just after a few months of installation. I somehow got it to work again on my own (customer support over the phone was completely useless and I had to hang up from frustration). Now app notifications have completely stopped working, this making these devices completely useless for weeks now. I contacted customer support, and after 20 minutes of repeating myself over and over again, the agent told me in very broken English that they are aware of the issue. It’s not just me and they are working on it. Completely unacceptable. Waste of money and time.
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Terrible
Lorex is a terrible product. Video constantly cuts out, quality is horrible. The playback doesn’t even have a fast forward option. So many negatives. I would never buy again.
Geofencing does not work
Even though their docs say it does work in Two years it’s worked once and Lorex doesn’t seem to care to fix it. Many complaints about not. I’ve spent $2000 on cameras but the app sucks as it is full of bugs often can’t comment to a camera when I really need it to and geofencing is no existent. The app is capable of it as I got a notice today entering home area but not when I’ll edit again later and returned. Fox this already. I cannot recommend this company. Even Arlo camera who is not a good company in my opinion was able to make geofencing g work most of the time.
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App sucks
All they want to do is sell you something. App is not user friendly. CANNOT CHANGE YOUR EMAIL ADDRESS
