It’s OK – something to be desired
It’s OK. I’ve had eight cameras since 2022. I had them professionally installed. They are the kind that wire in. That said I can get an alert and then when I tap on the alert, I can’t see the video. It doesn’t ever load. I wait and I wait and I wait and I wait and I wait. So if there’s something that urgently needs my attention, it doesn’t get it. Maybe later when the stars align will Lorax allow me to see the video. Talking with customer support is a bit of a chore. They wanna look at everything that’s irrelevant before. They finally listen to what my concerns are and the research I’ve done to pinpoint a particular problem. They don’t know their cameras. Their personnel don’t seem to use them themselves.
If I’m searching for something on the cameras, it is a chore to go so slowly to find what happened and when. They don’t have an auto advance button that would advance 10 seconds or 30 seconds. And it’s hard to be super precise using just your finger and scrolling.
I do like having cameras around the house. i’m planning on moving and when I get my next house, I will explore a different provider for cameras.
If I’m searching for something on the cameras, it is a chore to go so slowly to find what happened and when. They don’t have an auto advance button that would advance 10 seconds or 30 seconds. And it’s hard to be super precise using just your finger and scrolling.
I do like having cameras around the house. i’m planning on moving and when I get my next house, I will explore a different provider for cameras.
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Sucks in many ways
OFTEN says “oops something wrong” while trying to see footage remotely; notifications stopped working for no reason despite logged in and all settings on; or logs you out without a prompt so you also stop getting notified.
Play-back lags and doesn’t always work
My play back is constantly lagging whether I am on data or wifi, and 95% of the time I always get an error that something went wrong
Old app was better
My old app saved my default settings, my cameras were set to HD view every time I opened the app. With this app, the camera view defaults to SD and I have to hit HD on every camera every time I open the app to see a clear picture.
Worst App
80% of the time you get a sorry went wrong message. And slow
