Unacceptable and useless
I can’t get the playback of videos to play on demand. It’s not worth the money spent on equipment.
KKumasi
Cameras and Lorex Connect app function almost perfectly
I just installed a Lorex Connect system with 3 newly updated light bulb cameras that I loaded with 128gb micro sd cards and an indoor dual cam. Set up went nearly flawlessly, the only glitch I’ve uncovered is when you try to change the resolution of a camera, the app crashes. Annoying for now but I’m certain that the engineers will fix that little problem in the next update.
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RRobdek
Useless
I updated to the most recent version. What a mistake. Once I click on any one camera in the app, then the same camera appears each time even though I’m selecting a different camera. After several phone calls with LOREX tech support and following their instructions, the problem persists. I’ve now been told there’s nothing more they can do. I’ll be returning the system and going with a company that actually works and provides support. Beware.
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JJJ-1999SW
Hardware and Software disconnect
I followed the steps to set up the 2K Battery camera…charge before set up, chose the camera from the list, pressed reset for flashing blue and voice says ready BUT then the CONTINUE in the app (Lorex Connect) doesn’t work. Deleted and reinstalled the updated version…still the same.
Ttamban52
Response from developer
Hello, We need more details to understand what caused the issue. Please contact our tech support at 1.888.425.6739, Mon - Fri: 10:00 am - 9:00 pm EST, for assistance.
Bad playback on iPhone
Garbage !! unreliable live view, all you get is pixelization and green dots when trying to view live feeds away from home.
Sspidergt
Response from developer
We are sorry to hear about the issue you are experiencing. We are not familiar with the green dots issue, it could be perhaps caused by camera or cable. Please contact our tech support at 1.888.425.6739, Mon - Fri: 10:00 am - 9:00 pm EST, for assistance.





