Hardware and Software disconnect
I followed the steps to set up the 2K Battery camera…charge before set up, chose the camera from the list, pressed reset for flashing blue and voice says ready BUT then the CONTINUE in the app (Lorex Connect) doesn’t work. Deleted and reinstalled the updated version…still the same.
Ttamban52
Response from developer
Hello, We need more details to understand what caused the issue. Please contact our tech support at 1.888.425.6739, Mon - Fri: 10:00 am - 9:00 pm EST, for assistance.
Bad playback on iPhone
Garbage !! unreliable live view, all you get is pixelization and green dots when trying to view live feeds away from home.
Sspidergt
Response from developer
We are sorry to hear about the issue you are experiencing. We are not familiar with the green dots issue, it could be perhaps caused by camera or cable. Please contact our tech support at 1.888.425.6739, Mon - Fri: 10:00 am - 9:00 pm EST, for assistance.
Terrible
This is the worst app for security system. It doesn’t show you motion. It shows you about five minutes later it’s hard to login. You can’t really control anything on the app. You have to go on your NVR. All around a terrible app.
RRyman216
Developers should get fired
The lorex connect app is horrible. I can’t even play back recorded videos on my iPhone because the app / video freezes. After spending so much money on the new lorex equipment, this is completely unacceptable. I’ve also read the reviews, and many others customers are complaining about App problems. What makes it worse is that the developer responds seems to the same generic message every time” sorry for the inconvenience, please contact customer service” that doesn’t fix anything.
Lorex needs to stop giving customers copy and paste responses and actually fix the app. Hire better developers, release a stable update.
Lorex needs to stop giving customers copy and paste responses and actually fix the app. Hire better developers, release a stable update.
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BBobby5608
Classic App is better
App and new recorders are lacking. Lorex should have stayed with the previous versions.
CCici4000
