Lorex Ping 2 User Reviews

Customer Experience

Positive experience11.5% of reviews
Neutral7.7% of reviews
Negative experience80.8% of reviews

~ Based on 52 written reviews from the US App Store.

Is Lorex Ping 2 Safe?

Lorex Ping 2 does not appear safe based on available data. AppsHunter Safety Score for Lorex Ping 2 is 43/100.

This assessment is based on 60 user ratings, with an App Store average of 1.7/5.

Safety Analysis

13.3% of ratings point to a safe experience
5.0% of ratings suggest some concerns
81.7% of ratings point to a risky experience

~ Based on 60 App Store ratings for Lorex Ping 2.

Is Lorex Ping 2 Legit?

Lorex Ping 2 appears to be a legitimate app. AppsHunter Legitimacy Score for Lorex Ping 2 is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It never recognize the Wifi.

I hope Lorex can remove themselves from this shame of selling things that does not work. This App was never improved since I bought my cameras, and it was never able to recognize the wifi network on my phone. Anytime I need upgrade my router, is a nightmare.

In summary... don’t buy Lorex!

Was good ~ not so much after recent update

At this point I have to give this 1 star. 4 months ago one of the two broke, just stopped working. I emailed the camera company with no response. Not after recent update, I’m lucky if the app/single camera works at all. And if it does, it takes forever to load and only works for a couple of seconds and freezes. Very disappointing
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Probably the worst app I’ve ever used

Lorex has no reason being in business. There’s supposed to be a security alarm camera. I purchased 5 cameras over time 3 out 5 stopped working and when I went to add the cameras back the app would not allow you to enter the names. I feel completely ripped off

Super Junk

Compared to the original Lorex Ping, this is a mess. I was able to look a all four of my cameras on a single display, now only one. The resolution is also not up to par.

Sd card date does not advance properly. Still no Jan 2020!

Sd card date goes from Dec 2019 to Dec 2020. Always seems late advancing to the next month. Original Ping app works fine.
Wish it would stop asking if I want Ping 2.

10 years and no improvement

I’ve this camera system over 10 years and the app hasn’t improved at all it appear to be getting worse. I’m currently reviewing other camera system so that I can switch lucky for me at least my home alarm system is flawless

Don’t waste your money

This Lorex camera was given to me for Xmas. I must say these are the worst security cameras ever. Completely worthless. I bought a nest camera and will only use nest products from now on.

Alarm notification not working

The alarm notification is not working again.

Login errors.

I set it up correctly and then after changing the default password, it says the new one is incorrect. Not even default works..

Please fix

The app always notifies me of movement but when I try to view it it says disconnected or camera offline. And then when I close it, it will notify me again. It’s frustrating cause I can not see what’s going on.

What!!!

After reading all the negative reviews I will not update my software. In fact I’m using 2 generations back. Didn’t like the last update.

Hope the company gets its act together!!

Does not work on iPhone 8 Plus

Does not work on iPhone 8 Plus.
Unable to hold WiFi in camera and app.
Unable to view videos on phone internet.

Nope!

Save your time.

Doesn’t Work

I can’t even enter text mode to name the camera let alone set any of them up. Have to continue to use the old version

Not working

As others have said, won’t work with recent iOS updates. How can they claim its iOS compatible when it won’t work if u are on cellular data. This is when u need it

No longer works and tech support does not focus on it

Since the last iOS update (to 10.2) app no longer connects to cameras using cellular data. Works fine if you're on wifi but if you're away from home, you won't be able to put the cameras to use the way you would hope. I'd recommend NOT BUYING LOREX / FLIR cameras until the app can be fixed cause you won't be able to use it the way it should which is to check it while you're not at home.

Found a very good replacement brand ZMODO on amazon. Cost less than Lorex/FLIR systems and works fine on WiFi or on cell data. Much more intuitive to set up as well.
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Terrible App

One of the most frustrating apps out there!

No iOS 11 support?

The app does not work with the latest iOS

Okay, but...

Works for the most part but notifications don’t work so I’ve had to keep the first version too in order to get them.

Inoperable on cellular

The old app and same cameras used to work ok. Now it only works on wifi as noted by other reviewers. I have verified all the settings are correct, cellular enabled for app etc. This is what drives me over the edge, forced upgrades that are really downgrades. People don’t want to update because it worked before and might not work after an update. Hello IT people...are you listening?
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