Lorex SD Pro User Reviews

Top reviews

Not any good!

I can see why it gets 1.7 rating. Does work hangs up on the same pictures. It will not show movement or notifications.

Not receiving notifications

It was a great system up until about a year after and then then it stopped sending Notifications to my device.

That feature is as important as the camera itself.

Lorex has done nothing to resolve the issue.

I have sent several family and friends to other camera systems.

Trash

Don’t waste your money on these cameras extremely out dated 6+ years old camera system 2 cameras for 120 dollars and everything looks like it was recorded using a rock Jesus Christ by far the worst.

Lorex SD Pro App Useless App

Useless App

Useless App You can’t watch four cameras on one screen you have to switch one by one it’s crazy and annoying

Additional to that you cannot choose zoning motion dedicated ALERTS which end you receive a million ALERTS no one alert telling you name of the camera makes the options useless and anyone you it’s really pics of junk and waste your money and will make you sorry. History records play without sound at normal speed waisted a lot of times and you cannot downloaded on your phone or devices make it that option also useless.

Do not buy any systems that BAD it’s wasting your time and money.
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Update the app

It has quit working, update the app

Lorex viewing

I’m having issues with getting my cameras to send my videos. 2 years it was ok now nothing. Constantly searching and searching. Please update the app or help.

Worked at first

This worked at first. Now it won’t send notifications and it won’t let you look at recorded videos. It’s like the videos get deleted. They randomly work one day out of a hundred giving me false hope that this isn’t the poorest device and app support I’ve ever seen. Going to trash whole system and going somewhere that has some smart people creating a simple surveillance since this is 2019!
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Not reliable

Cameras would send alert to my phone approx 5 minutes after the event. (I have full bar cell coverage). After about 6 months of use, camera would go on the fritz/static and do continuous recording for an hour nonstop every day with no apparent reason why.
Now I don’t receive any alerts notifications to my phone nor any other system this app is installed upon.
No response yet from customer support (+2mos)
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Ditto previous review

App stopped working, states Connection failed,no device found.

Worthless now

Because they have not fixed the app to send alerts to IPhones which it did when I bought the system in 2017. Hope their stock goes in the tank too.

Not a classy product.

This app quit letting me look at recorded events on my phone but did let me see “live” action on all four channels. So I decided to call tech support and fix my problem. Now it won’t show live action or recorded events. They did offer to give me a 20% discount on an update to a new unit.
Not exactly my idea of a fun evening.
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Notifications not working!

Push notifications have stopped working, rendering this system WORTHLESS. A video system absent notifications is like trying to drive a vehicle using the rear view mirror. Lorex, you still advertise this system as having push notification functionality. Please update your app.

Notifications stopped working

Update is 12 mo overdue, customer service looses service IDs and pretends to know about nothing - I bought this system not even two years ago and Sun Jan 3018 it stopped working as specified.

Update

Needs an update to work with iPhone X running iOS 11.4. Notifications no longer work, slower than molasses.

WON’T show notifications!

What is wrong with this?? Two months ago notifications quit coming through on my IPhone!! I need to be notified or I wouldn’t need the camera!! Any answers or solutions????
I’ve had my camera for 3 years and would have given 5 stars, I believe my husband did on his review back when we got them... but no, it would be zero stars if I could, unless someone can help me!!
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Notifications no longer working...

Up until after the New Year (2018), this app worked as it was supposed to. But then it stopped sending alert notifications for the cameras to my phone. I deleted, reinstalled the app. Reset my Lorex main hub/screen unit, reconnected it and nothing. I contacted support via their website, and after more than a month of “a resolution is being worked on...”, no follow-ups at all after that. I doubt anything was actually being done, and after I replied to the last message they sent, they have not bothered to provide any other updates. It’s been 9 months since they last updated the app, I think it’s past due for a proper update to get working again. Otherwise, I don’t have a problem trashing the entire unit and just switching to Blink all around the house. I will not spend money on newer Lorex models when these cameras are still working and serve our needs.

Please fix the app.
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App needs updating

It’s a really good product. Unfortunately the app doesn’t stay current. Long delays between updates which causes notifications to stop making the app almost useless. If Lorex would dedicate a team to keeping the app current this is a wonderful product. Please update the app.

Lorex 2760 series

Only shows unknown device!!
On my iPhone X and I’m really not very happy about it. FYI Really would be good and great if you can pick the software on this out where to view my camera from home because as of today match 16,2018 in still seeing unknown device.
I really like in appreciate your product but also needed to work looking power to update soon For my 2760 thank you!!
Now it’s showing connection FAILED 😠
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JUNK

Tech tried to resolve two issues but failed on both.

Need to update the app!

I love the app when I’m at work I get to check up on the house,kids & etc... but with this issue going on I don’t think it’s worth anything buying from lorex. is the company slowing the process so that I will need to purchase another camera... What is the sense there is an app that can’t be update... if that is the case then. I will not purchase any product from this company.
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