Lotsa Helping Hands User Reviews

Top reviews

Doesn’t work. At all.

It won’t even start. I attempted to log in, and I just see a spinning death wheel that never ends next to my family team name. Such a bummer.

can't open it on my ipad

can't open it on my ipad

Website 5 stars! App 1 star!

The website is WONDERFUL! Could be a little more intuitive, but it works well.
This app is very cumbersome and very limited.

Make Calendar View Please!

Works fine so far hoping they create a full calendar view on the app soon

Could be easier to use

There isn’t an easy way to share. In fact I can’t find a share button on the app. I would suggest a share button under the settings tab.

Changing a date on an event with reaccuring dates doesn’t seem to be possible and I had to delete the event and start over.

I do love that this is one place to ask for all things in the help need realm!
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Almost there!

LHH checks alot of boxes in that it has a robust desktop browser version for Admins. However the App is missing ONE key feature: CALENDAR VIEW!Currently, (as of April 2023) the only way I can view All tasks and needs is in a List view. This makes it difficult for Volunteers to get an overview of needs.

There is a Calendart Icon at the top of the List view however it DOES NOTHING. Please, LHH - implement a Calendar View on the App!
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Garbage

This app is a disaster! Constantly makes you log in although that depends on if the app even opens. Keeps saying I don’t have a good internet connection when I am standing next to my router. Doesn’t send links to contacts that are valid. Tells me I don’t have an account when I do. It’s a hot mess. You’d do better paying for Google calendar.
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Viewing at a glance

I was disappointed to have to scroll day by day to see task openings. I just went back to using the website. Will be deleting this app.

Password won’t reset

I have requested password reset and no emails sent. The app suddenly lost my login. Now I can’t get in at all. Disappointed

Does not work on my ipad pro.

This app doesn’t work on my ipad pro.

The old app was soooo much better!

So buggy! So non-user friendly! I’ve used the website for years and the latest version is just awful.

Unable to login

Unable to login

Stable and User Friendly

We have been using this software for the last four months with over 200 people in our group and had have zero problems.

I like their use of KISS principle which is important given the diverse low-tech user community.

Thank you for this software and our family is truly grateful for it.

Bad app for a great service

This app needs a lot of work. The interface with the website and vice versa is horrible. Updates, announcements, etc. entered on the app. do not show up on the website and vice versa. Best to stick with the functionality of the website. Works better.

No support from Lotsa Helping Hands

The set up is easy the concept is tremendous but all of a sudden the automatic reminders stopped sending for the tasks. Support claims a response in 24 hours. No response 72 hours later and two follow up emails. No phone support either. This is a fabulous tool, but the reminder feature is essential.
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Won’t update Tasks when comments are added

We have an active task with many people commenting. None of the comments are appearing in the app though. Tried restarting it, etc. We can only see them on the website. This makes the app completely useless. Please fix whatever caching nonsense is happening here and I’ll update the review with a higher rating.
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Frustrated

I just created an account. Then I downloaded the app. I tried to log in. It said my email and password don’t match. They do match. I can get on the site through the email I received. So I tried to set up my account through the app. It said this account is already in use. It still wouldn’t let me log in through the app.
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App just crashes

I have an iPhone XS.. and I can’t get past the sign on ... it hangs then just crashes.
I gave a 1 rating because there wasn’t a zero option and I wanted to rate the app.

Disappointed in the App

Disappointed that the app doesn’t have either an explore function or a referral to the website.

Poorly designed

What is the point of the app for the coordinator if they can not approve member request or seethe other information like on the webpage.