App & Website is horrible
Was looking to purchase a gift card for a friend, I tried both the website and the app and both kept saying I needed to pay a shipping fee for an E-gift card. I’m assuming it’s because of the “free” essential oil roller they automatically attach to your order that you’re forced to pay shipping on—they don’t even allow you to remove the essential oil roller to avoid the shipping fee—again I was just trying to purchase an E-Gift Card. So, I tried contacting them, but couldn’t because of the newsletter pop up prompting me to enter my email that I couldn’t exit out of, this newsletter pop up was blocking the contact form—this problem was on both the website and the app, so that tells me it’s not just a problem with my browser. All around a frustrating experience. Not trying to bash this company, but they really should fix their app and website to create a better user experience.
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Lotus and luna is the best
Lotus and luna has the best clothes and the friendliest people!!
Loved these harem pants!
Beautiful fabric , light weight, nice fitting elastic waist without being too tight. I would buy one in every color!
I’m obsessed & addicted!!
Luv the material., comfy & fits my petite size 5’0 ., luv the jewelry!! Bought lots of gifts & for myself! 🥰 also referred to my friends ., my 3 rd purchase in a month!! Aloha from Hawaii
I love this brand!
Lotus & Luna is one of my favorite brands for apparel and accessories! High quality, crafted with love and by artisans who are named, I love love love every piece from Lotus & Luna that I own!
