Louisiana Grills User Reviews

Customer Experience

Positive experience7.1% of reviews
Neutral11.1% of reviews
Negative experience81.8% of reviews

~ Based on 99 written reviews from the US App Store.

What users say

Is Louisiana Grills Safe?

Louisiana Grills does not appear safe based on available data. AppsHunter Safety Score for Louisiana Grills is 46/100.

This assessment is based on 66 user ratings, with an App Store average of 1.9/5.

Safety Analysis

16.7% of ratings point to a safe experience
12.1% of ratings suggest some concerns
71.2% of ratings point to a risky experience

~ Based on 66 App Store ratings for Louisiana Grills.

Is Louisiana Grills Legit?

Louisiana Grills appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Louisiana Grills is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Meat temp doesn’t work

Doesn’t allow you to set a target meat temperature frustrating

What’s the point

This app is only good for changing the temperature…. Sometimes. Often you have to do it a couple times for it to take.
None of the notices work for me. There isn’t a spot on the app to look up what a notice was for on the odd occasion you receive one. No target temp prob reached notification that I see so not sure what the point of setting probe temp targets is for.
Often these notices randomly appear the next day.
Needs a lot of work.
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Unusable

The app worked the first couple of times. The initial set up was rather difficult, but after that, it worked to a degree. Lately, you are unable to even login to connect to your grill. I attempted to use the live chat feature on the app, only to find out that doesn’t work either, and there is no update available. Now I am completely unable to wirelessly connect to my grill to monitor temperatures of the probes. The grill is fantastic, the app is unusable.
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Not a great

No updates in over a year???

Worst wifi controller ever.

I have 5 smokers, 3 recteqs, Traegers every other wifi works perfectly, this one NEVER CONNECTS, just always get error error tried every way to get this to work. I bought this for on the road to remote monitor from my booth, when i smoke, it never connects not at my home not on the road on wifi, grill works great but don’t think your getting a wifi controller, your not, just headaches and frustration.
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Works OK some basic improvements would make it way better

Took a while to setup the connection through the app mainly because the smokers firmware needed updated for it to work. The app would be much better if you could trend cook temperatures on a graph and have notification options when temperature gets too low. 2 times now I’ve ran out of pellets and the temperature got down to 50 degrees. If there was a notification telling me the temp dropped I would have caught it sooner.
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Grill ap is terrible. Needs work

Ap needs updating, always takes forever to load, more often then not it just errors out an don’t let you in to control the grill. I spent $2500 on a grill because I wanted a quality unit and that’s what I got but the ap to control and connect to the grill is absolutely terrible. FIX THIS!! Last update was a yr ago. Do Better Dansons!!
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Will not connect

Haven’t been able to login for months due to a server connection issue. For the amount of money that I paid for this, you would think you would have software developed to actually work with the grill

Wifi doesn’t work

You can only control the grill via Bluetooth. So you gotta be in range, it defeats the whole purpose. Same complaints for years… app is never updated nor bug fixed… avoid Louisiana, their app just doesn’t work.

Runaway temps!

Hi, I purchased a brand-new Louisiana Grill LG800FL. I’ve only used it about five times.

Every time I set it to 225°F, the temperature will hold for a few hours, then the display starts flashing, the timer flashes, the grill beeps, and the temperature spikes out of control, climbing up to 600°F. At that point, I have to shut it off and restart.

I clean the firepot and ash after every use, the grill is level, and I’ve confirmed the auger and fan are both operating normally. I’ve also cleaned the temperature probe inside the grill, but the problem persists.

Since this grill is new, the RTD probe or the controller is clearly defective. Please advise on a warranty replacement or next steps. Nobody is returning my emails!!!
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Designed By An Idiot

This app has lost sight of what it’s supposed to do. Remove the shopping, and other marketing garbage and just let me control my grill better. And stop it from taking over the damn audio. How stupid is that!

Notifications update required

The app caches notifications and doesn’t clear them so you’re left with little red badge notifications Neil you uninstall and reinstall according to their support. That does work but also means they know and haven’t fixed.

Poorly Designed

Needs:
* Faster startup to grill with cook in progress. If I switch away it often reenters from the smoke animation and advertisements (probably because the app crashed in the background)
* Grill should remember temperatures over time and app should be able to display a chart of this cook with the captured temps (relative to uptime)
* Probe temp target Set has a bugs
* Remotely turning off grill shouldn’t stop reporting chamber/probe temps - the grill still has power and can still make/report the readings.
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This app is trash

The grill will never connect to the app Bluetooth or WiFi it is absolute garbage

App Works, but can’t listen to music.

I’m not sure why this wasn’t covered in the update but every time you open the app it pauses my music. How am I supposed to grill and not have tunes. Come on LG, do better.

App Fixed but takes patience

App is working for my new LG800BL grill. Setup took time on iOS - app would take 2 minutes to figure out if there was an internet connection (wait a long time if you see the flame icon!). Once I eventually waited through several of the steps I arrived at the “updating your grill” screen. Once update of grill was completed app was no longer slow. Bottom line it works. If you are a previous user still having trouble I recommend making sure VPN is off, recheck. If you still have issues try deleting app, restarting phone, restarting router, unplugging grill and plug back in, then proceed as if first time setup.
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Don’t expect the app to work

I worked through the instructions… no luck. Called customer service; he was awesome. He walked me through every possible fix. Then I read the app reviews. The app is terrible. I’m taking mine back and I’ll never buy a Pit Boss / Louisiana Grill again. Thanks for wasting my time.

Works well for monitoring and changing temps

Could use an update! Since it’s already connected to my phone, I should be able to set high and low alarms that alert me if something unusual is happening with my temps. Also to be able to record and chart a cook would be nice. And the grill needs a pause temp function so if you open the lid to wrangle a big brisket around or apply sauce to a bunch of ribs, it doesn’t feed a bunch of pellets immediately and cause a big heat spike.
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Garbage app, decent grill

I like my Louisiana Grill and the customer service has been good. However the app is a dysfunctional steaming pile of trash. It constantly has Bluetooth and WiFi connectivity issues. Sometimes the app won’t open at all. I’ve offloaded/reloaded multiple times. It just doesn’t work well.

App not working.

I turn the app on and all I’m getting is the smoke effect and the app won’t open. I’ve delete and reinstalled. It use to work and now it’s not. Can’t control my grill 😡