Can’t reach support for my upcoming wedding
I’ve been trying to reach them for a week for my upcoming wedding. They said support is available during the week but no one replies to emails or responds in the chat. I even tried emailing their marketing email as I haven’t received a response from the help and contact email. #onefreakedoutbride
A scam
They took my money, did the cast, then didn’t get my HD video. It didn’t save. Contacted support for a month, haven’t had a simple response.
Wonderful way to record a special event
Was very easy and far less expensive than hiring a professional. I highly recommend to anyone wanting to share a special experience with those that can’t make it or to re experience it in the future.
Disappointed
I paid for the upgrade, the stream was terrible. May have been the internet, but went to watch the video and it said it had expired. They now want $49 more to renew. You should give couples time to get home from their honeymoon before expiring the video.💔
Great Streaming Quality
We had the wedding in Seattle and live streamed 9.5 hours from Alaska to South America for relatives of the bride and groom. I used & recommend the premium service. I used an iPhone 11 on a tripod and the streaming quality, color, clarity was phenomenal at 1080p. The Lovecast support was great sending me a link to download a very large .mp4 file of preparation, wedding, and reception. We could not be happier with the quality of the service and the quality of the end product. I would strongly recommend this to everyone getting married!
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