Lovense Connect User Reviews

What users say

Top reviews

動かない

配信で使うと動かないです

Critical Reliability Issues During Live Streams

As a content creator who relies on Lovense Connect during live streams, I truly want this app to succeed. It’s essential to many models’ income and viewer experience, but the inconsistency is extremely frustrating.

Mid-stream disconnections happen frequently, and reconnecting while live disrupts everything. When someone tips, they expect the toy to respond immediately. If the app disconnects, we’re scrambling to reconnect on camera. Even if tips stay queued, by the time it’s fixed the moment has passed — leading to refunds, apologies, and unnecessary stress.

Recent connection issues have made things worse, with devices sometimes not connecting at all. For an app built for this specific purpose, reliability should be the top priority.

There’s clearly strong demand for this technology. But if stability doesn’t improve, creators will move to more dependable alternatives.

This is shared respectfully and constructively — we simply need consistency and real-time reliability. Our income and audience trust depend on it.
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普通

バグか何かで収益が見えなくなっていて困っています。直してほしいです。

Update bad

I was just forced to update the app. There were never any problems connecting my device before but now it can’t find it. This is the opposite of a bug fix. You’ve created a bug.

Terrible app was somehow made worse & is unusable

These toys are great, but the app has always been finicky... recent updates have made it worse/nearly unusable. Ridiculous to pay so much for the product if the app (the only thing which makes these toys unique!) does not work.

关于中国地区无法使用的解决方法

您好开发者,我是一名视频模特,我用网站打开这个软件,它显示我无法使用该服务,请问又什么办法吗?这对我很重要,谢谢您,期待您的解答。

Can’t log out to log in with my new password.

I changed my password on lovense.com. Now I am trying to connect a toy to stream master using this app’s QR scanner, and I keep getting a message that the password has changed. But there’s no way to log out on the iOS app. I even deleted it and RR downloaded but it stays logged in even through this. Help! Just wanna connect to chaturbate with my toys.
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A lot of bugs

1 it’s insane how much I need to restart to connect my toys to this app. Last update was really better, new update it really too much bug

Great in theory, but frustrating

Lovense is constantly coming up with new products and software, but the software seems to be getting worse and worse. I miss the days of the lovense browser- back then, the toy would come disconnected if I crossed my legs, but was otherwise easy. Now, I have to constantly reconnect my toy to the app manually, because it disconnects for no reason, and I have had new connectivity issues since they came up with streammaster. Streammaster is a great idea, but it says it’s connected, displays the toy reactions on the screen, all the while the toy often just doesn’t work. I hope lovense fixes what they already have. If not, I hope another company puts them out of business.
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Ребята в чем проблема сделать приложение стабильным?

Вылетает просто каждые 5 минут, вы же понимаете, кто этим приложением пользуется? Сделали ли игрушки, сделайте и приложение к ним так, как оно и должно работать. Уровень заряда показывает не правдиво, иногда вообще не подключается к игрушке. Много вопросов, особенно учитывая что вы не новая фирма.

Response from developer

We are really sorry that our app haven't brought you a good experience.Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

When it works it’s great!

Title says it all… when it works it’s amazing but it often does not and is very frustrating for me and my viewers.

battery usage

be sure to close the app after using, because it will stay open in the background.
used it a few days ago and was wondering why my phone battery was draining so fast all of a sudden…turns out 31% of my battery was powering lovense connect for the last week.

3 stars.

Ruim

Perde a conexão toda hora, horrível

Response from developer

We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

Отключается постоянно!!!!

Очень отвратительно работает, постоянно отключается сам по себе из-за плохой сети хотя до этого было хорошо, прошу исправьте эту ошибку, столько отзывов плохих!!!!!

Response from developer

We are really sorry that the app haven't brought you a good experience. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

Ever since this new update it’s stopped working

My toys are not responding to gold from my shows. I cam on streammate so I have to use the Lovense connect app, and only this app. I believe the QR code is not connecting to the app. This has been going on for 3 days now. So ever since the update. Please fix!! I have used all my toys to check if it’s the toys and it’s not the toys because NONE OF THEM register the tips. I have uninstalled the app and reinstalled it, I have deleted all my toys and reinstalled them , I have restarted my phone and computer. Please fix this issue!! I’m losing money because of this bug
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Same issue

Connection problems the whole stream. I’m sick of it and you pay that kind of Money on a toy it should work properly. This is ridiculous and I have had mine two months.

Disconnect

Nach jedem Update verbindet sich nichts mehr. Support leider auch nicht sehr hilfreich. Jedesmal aufs Neue enttäuschend, weil es sich einfach immer disconnected:(:(:(. Muss meinen Strom und komplett alles andere neu starten u hoffen, dass die Verbindung nicht wieder abbricht. Für das Geld, welche die toys kosten, ist das schon echt frech
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Disconnected sich ständig!

Bitte haut mal ein Update raus! Muss
Ständig wieder den Stream beenden… sind diese Probleme nur bei Apple oder auch bei anderen Handy Anbietern?

Desastre

Se desconecta demasiado

Great Concept, INFURIATING Execution

The toy makes you money on stream, but you miss out on tips sometimes because of the faulty connection. The company has almost a monopoly in the industry, which makes it hard to get the fixes we need. Stop making other products and fix the problems with the ones you have. I have to reconnect my toy 3 times a stream. I honestly can’t wait until they have some competition. As soon as another company comes in, they’ll be obsolete… no doubt about it.
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