Lovense Connect User Reviews

Customer Experience

Positive experience10.8% of reviews
Neutral9.0% of reviews
Negative experience80.2% of reviews

~ Based on 111 written reviews from the US App Store.

What users say

Is Lovense Connect Safe?

Lovense Connect has mixed safety signals based on user ratings. AppsHunter Safety Score for Lovense Connect is 50/100.

This assessment is based on 188 user ratings, with an App Store average of 2.4/5.

Safety Analysis

29.3% of ratings point to a safe experience
10.6% of ratings suggest some concerns
60.1% of ratings point to a risky experience

~ Based on 188 App Store ratings for Lovense Connect.

Is Lovense Connect Legit?

Lovense Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Lovense Connect is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

They’re gonna run this into the ground

Cam model here having used lovense since launch . This used to be cool and easy but whoever is making the decisions to keep complicating it and adding pop ups and nonsense is going to just ruin it . They pretty much already have. It causes disconnect and bitrate issues , they cover everything w dumb pop ups and it conflicts with obs shut down . I can only imagine what else . Apparently it also reads your emails?? Whoever is in charge… you screw yo one more time and im done w this . We dont need you to perform. For starters… dont cover the qr code w pop ups you geniuses
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Почему ушли из России?

Почему вы ушли из России? Без использования vpn игрушка не подключается к приложению bongacams, дорогая компания, почему вы заставляете моделей, которые много лет используют вашу продукцию страдать из-за политики, мы тут при чем? Мы теперь по-вашему нелюди и не заслуживаем выходить в онлайн с игрушками от компании Lovense??? Возвращайтесь!
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Response from developer

We are sorry to hear the issue you met.Please install the latest version of the software and enable the corresponding Bluetooth connection permissions, then pair it correctly with your toy.If the issue persists, please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

Лагает

Что за кошмар такой? Сколько лет уже прошло и КАЖДЫЙ ДЕНЬ НОВЫЙ ЛАГ НУ ЧТО ЭТО ЗА УЖАС

Response from developer

We are sorry to hear the issue you met. Please upgrade the latest version of the app to see if the issue is resolved. If the issue persists, please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

Love the products

I love the products especially the diamo, but I have an issue where it doesn’t properly connect to Lovense stream master. Everything works but it doesn’t register the tips I receive on chaturbate. Sending test tips doesn’t do anything but everything else is connected correctly. Hopefully I just missed a stream master update or something
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動かない

配信で使うと動かないです

Nett aber

Die grundlegende Funktion ist gut aber das man den dongel extra dazu kaufen muss ist nicht gut. Ich kam mir echt versrscht vor. Wäre so als ob ich auch noch das ladekabel dazu kaufen müsste. Die App hat sich grad ein neues Update gemacht. Es geht weiterhin nichts! Alle 10 min bricht die Verbindung ab. Dem Support kann man auch nicht gut schreiben da er lange braucht oder man suchen muss wo man überhaupt einem Menschen schreiben kann.
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Response from developer

Thank you for sharing your feedback — I'm sorry to hear you've had such a frustrating experience. We are committed to optimizing user experience and resolving your issues. If you have any unresolved matters requiring urgent attention, please reach out to us via https://www.lovense.com/contact. We will respond to you promptly and efficiently. Thank you for your understanding and support.

Critical Reliability Issues During Live Streams

As a content creator who relies on Lovense Connect during live streams, I truly want this app to succeed. It’s essential to many models’ income and viewer experience, but the inconsistency is extremely frustrating.

Mid-stream disconnections happen frequently, and reconnecting while live disrupts everything. When someone tips, they expect the toy to respond immediately. If the app disconnects, we’re scrambling to reconnect on camera. Even if tips stay queued, by the time it’s fixed the moment has passed — leading to refunds, apologies, and unnecessary stress.

Recent connection issues have made things worse, with devices sometimes not connecting at all. For an app built for this specific purpose, reliability should be the top priority.

There’s clearly strong demand for this technology. But if stability doesn’t improve, creators will move to more dependable alternatives.

This is shared respectfully and constructively — we simply need consistency and real-time reliability. Our income and audience trust depend on it.
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Response from developer

We sincerely apologize for the connection and stability issues you’ve experienced. We fully understand how critical reliability is for your live streams. Please be assured that your feedback is taken extremely seriously, and our team is fully committed to continuously optimizing the app’s stability, real-time responsiveness, and overall user experience to ensure consistent, dependable performance during live streams. If you have any further questions, issues, or additional suggestions, please feel free to contact us at https://www.lovense.com/contact, and we will provide you with further assistance and support as promptly as possible.

普通

バグか何かで収益が見えなくなっていて困っています。直してほしいです。

Appli non utilisable en France

Service non disponible en France

Response from developer

We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

Update bad

I was just forced to update the app. There were never any problems connecting my device before but now it can’t find it. This is the opposite of a bug fix. You’ve created a bug.

Terrible app was somehow made worse & is unusable

These toys are great, but the app has always been finicky... recent updates have made it worse/nearly unusable. Ridiculous to pay so much for the product if the app (the only thing which makes these toys unique!) does not work.

Response from developer

We are sorry to hear the issue you met. Please uninstall the app and then reinstall the latest version to see if the issue is resolved. If the issue persists, please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

Не открывается приложение

После обновления сразу же открывается и в эту же секунду вылетает! Невозможно даже подключить игрушку

Response from developer

We are sorry to hear the issue you met. Please uninstall the app and then reinstall the latest version to see if the issue is resolved. If the issue persists, please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

关于中国地区无法使用的解决方法

您好开发者,我是一名视频模特,我用网站打开这个软件,它显示我无法使用该服务,请问又什么办法吗?这对我很重要,谢谢您,期待您的解答。

Can’t log out to log in with my new password.

I changed my password on lovense.com. Now I am trying to connect a toy to stream master using this app’s QR scanner, and I keep getting a message that the password has changed. But there’s no way to log out on the iOS app. I even deleted it and RR downloaded but it stays logged in even through this. Help! Just wanna connect to chaturbate with my toys.
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A lot of bugs

1 it’s insane how much I need to restart to connect my toys to this app. Last update was really better, new update it really too much bug

Disconnecting all streaming time

Disconnecting all streaming time , need stop show loose followers and reconnect again . So I lose money finally. Fix update app so it will be work in sleeping mode

Great in theory, but frustrating

Lovense is constantly coming up with new products and software, but the software seems to be getting worse and worse. I miss the days of the lovense browser- back then, the toy would come disconnected if I crossed my legs, but was otherwise easy. Now, I have to constantly reconnect my toy to the app manually, because it disconnects for no reason, and I have had new connectivity issues since they came up with streammaster. Streammaster is a great idea, but it says it’s connected, displays the toy reactions on the screen, all the while the toy often just doesn’t work. I hope lovense fixes what they already have. If not, I hope another company puts them out of business.
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Response from developer

We are really sorry that our app haven't brought you a good experience.Frequent disconnections may be caused by a malfunction in the toy's Bluetooth. You can try manually connecting the toy to see if it works smoothly. This will help determine whether the issue is with the toy or the software. Don't worry, you can contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

Ребята в чем проблема сделать приложение стабильным?

Вылетает просто каждые 5 минут, вы же понимаете, кто этим приложением пользуется? Сделали ли игрушки, сделайте и приложение к ним так, как оно и должно работать. Уровень заряда показывает не правдиво, иногда вообще не подключается к игрушке. Много вопросов, особенно учитывая что вы не новая фирма.

Response from developer

We are really sorry that our app haven't brought you a good experience.Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

When it works it’s great!

Title says it all… when it works it’s amazing but it often does not and is very frustrating for me and my viewers.

battery usage

be sure to close the app after using, because it will stay open in the background.
used it a few days ago and was wondering why my phone battery was draining so fast all of a sudden…turns out 31% of my battery was powering lovense connect for the last week.

3 stars.