Love the products
動かない
Critical Reliability Issues During Live Streams
Mid-stream disconnections happen frequently, and reconnecting while live disrupts everything. When someone tips, they expect the toy to respond immediately. If the app disconnects, we’re scrambling to reconnect on camera. Even if tips stay queued, by the time it’s fixed the moment has passed — leading to refunds, apologies, and unnecessary stress.
Recent connection issues have made things worse, with devices sometimes not connecting at all. For an app built for this specific purpose, reliability should be the top priority.
There’s clearly strong demand for this technology. But if stability doesn’t improve, creators will move to more dependable alternatives.
This is shared respectfully and constructively — we simply need consistency and real-time reliability. Our income and audience trust depend on it.
Response from developer
We sincerely apologize for the connection and stability issues you’ve experienced. We fully understand how critical reliability is for your live streams. Please be assured that your feedback is taken extremely seriously, and our team is fully committed to continuously optimizing the app’s stability, real-time responsiveness, and overall user experience to ensure consistent, dependable performance during live streams. If you have any further questions, issues, or additional suggestions, please feel free to contact us at https://www.lovense.com/contact, and we will provide you with further assistance and support as promptly as possible.
普通
Update bad
Terrible app was somehow made worse & is unusable
Response from developer
We are sorry to hear the issue you met. Please uninstall the app and then reinstall the latest version to see if the issue is resolved. If the issue persists, please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.
关于中国地区无法使用的解决方法
Can’t log out to log in with my new password.
A lot of bugs
Great in theory, but frustrating
Response from developer
We are really sorry that our app haven't brought you a good experience.Frequent disconnections may be caused by a malfunction in the toy's Bluetooth. You can try manually connecting the toy to see if it works smoothly. This will help determine whether the issue is with the toy or the software. Don't worry, you can contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.
Ребята в чем проблема сделать приложение стабильным?
Response from developer
We are really sorry that our app haven't brought you a good experience.Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.
When it works it’s great!
battery usage
used it a few days ago and was wondering why my phone battery was draining so fast all of a sudden…turns out 31% of my battery was powering lovense connect for the last week.
3 stars.
Ruim
Response from developer
We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.
Отключается постоянно!!!!
Response from developer
We are really sorry that the app haven't brought you a good experience. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.
Ever since this new update it’s stopped working
Same issue
Disconnect
Disconnected sich ständig!
Ständig wieder den Stream beenden… sind diese Probleme nur bei Apple oder auch bei anderen Handy Anbietern?

