Fix the broken links
Barely opened the app
No button lock
Response from developer
Hi, Thank you for your review and feedback. As the buttons are on the side of the device, there is a possiblity that your device is shutting down under the auto-shutdown feature which kicks in at the 20 minute mark if no mode or intensity changes have been made. That said, we take feedback seriously and it will be forward for future quality updates. If there's anything else we can assist you with, do let us know.
Bluetooth Issues
Response from developer
Hello, thank you for your feedback! We are sorry to hear you've experienced issues with your device. If you believe your device might be faulty, please contact our Customer Care team so we can let you know more about our warranty options. Have a lovely day! Birdie@LELO
Doesn’t work on cruise ship
Response from developer
Hi, Thank you for reaching out. We're sorry to hear that you've had issues with using our App on your cruise. As the App worked once you've come back to shore, it is likely that the wifi available was not stable enough to sustain the connection for it to work. We do apologize for that, however this is entirely up to the connection itself. If there's anything we can assist you with, don't hesitate to reach out to us.





