Trying to cancel subscription
I hate to leave a review for this but I’m not having any luck otherwise. I signed up for this at $9.99 but decided I don’t want it. Rino keeps trying to charge me $39.99 but thankfully my bank keeps declining the charge because it thinks it’s not legitimate. Rino isn’t showing up in my subscriptions on my iCloud, so I can’t cancel it from there. I keep trying to send a message in the “contact us” section and the message won’t send no matter how many times I’ve tried. Please stop trying to charge my card. Help?
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Horrible customer service
I tried this and it’s stupid. The philosophy behind it is just ridiculous. But I was curious so I tried it and then I forgot to cancel it so I got charged for a renewal of $39.99. I immediately called as soon as the charge came through and asked for a refund and they said no. It was within 24 hours of the charge that I contacted them… They attitude was too bad so sad. Don’t waste your money
They sure don’t seem to care about customer service, greed comes first.. lots of poor reviews regarding policies
They sure don’t seem to care about customer service, greed comes first.. lots of poor reviews regarding policies
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DO NOT even sign up for a trial - keep reading!
I tried to cancel my subscription before the trial period ended and it wouldn’t allow me to do so, then I was charged and how Ironic, one can’t even use the “contact us” form. You can write a message, but you just can’t send it. How convenient for people trying to steal money.
Virtual Scam
This is an extortionate rip off of an app, don’t pay a cent to it
Response from developer
I’m Den, the founder of Rino. Thanks for sharing this. Just to clarify, we don’t use AI voices for meditations. All sessions are recorded by real voice actors. I agree with you that meditation is about connection, and that’s exactly why we chose human voices from the start. If something in the delivery felt off or not resonant for you, I’d genuinely like to understand what didn’t work. You can reach me directly at den@tryrino.com
WTF
Ordered and charged and not able to access. Only a screen asking for 89.99 for the year. Give me access or refund







