Low Carb Program Reviews: Is It Legit?

Name: Low Carb Program
Rating: 4.4 (9 reviews)

Low Carb Program

DDM Health

💪 Health & Fitness

🏥 Medical

Customer Experience

Positive experience22.2% of reviews

Neutral14.3% of reviews

Negative experience63.5% of reviews

~ Based on 63 written reviews from the US App Store.

What users say about Low Carb Program

Reviews of Low Carb Program are mostly negative: the Health & Fitness app is rated 4.4/5 from 9 App Store ratings. What users like most: useful information for low carb diet, good community support. Top complaints: frequent login issues, app crashes frequently. Summarized from real user reviews.

Positive things

💡Useful information for low carb diet
👍Good community support
✅Helpful for weight loss
📚Educative and supportive program
🍽️Good meal planner
✨Enjoyed mindfulness and recipes

Negative things

🐛Frequent login issues
🐛App crashes frequently
🐛Slow loading times
🐛App resets when switching apps
🐛Food logging is tedious
🐛Subscription cancellation is difficult
🐛US-based food data
🐛Lack of recipe choice
🐛Hidden subscription information
🐛No trial period
🐛Expensive subscription
🐛Poor UI and navigation
🐛Difficult to use and follow
🐛No search function
🐛Inconsistent advice on carbs
🐛Food scanner issues
🐛No option to store own recipes
🐛Poor printing facility for recipes
🐛Audio problems after update
🐛Invalid login/signup errors
🐛No clear path to get the best from the app
🐛Doesn't work with common BG monitors

Is Low Carb Program Safe?

Not enough ratings yet to assess Low Carb Program.

Is Low Carb Program Legit?

Low Carb Program appears to be a legitimate app. AppsHunter Legitimacy Score for Low Carb Program is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Taken Away

Have used this App provided free by the NHS as part of my Diabetes Programme.
Tried to log in after a few weeks away and it will not let me sign in with my password or allow me to set another password.
Will contact NHS tomorrow to find out why there is a problem. Or could you help me to log back into my program that has years of data in it ?

SRSt Randed

6 months ago

Response from developer

Hi, we're sorry to hear you're having trouble accessing your account. Please contact our Customer Service team at support@grohealth.com and they'll be happy to help you regain access to your account and investigate any login issues. When you email, please include the email address linked to your Gro Health account and a brief description of the problem you're experiencing. This will help the team assist you more quickly.

Impossible to cancel

They make it impossible to cancel then automatically charge you

SSLD22?

a year ago

Response from developer

We appreciate your feedback and understand the difficulty you've faced with cancellation. Your experience will be noted as we aim to enhance our processes. Please reach out to our customer service at support@grohealth.com

Frustrating

When you can get into it it’s quite a useful tool. Virtually always fails to boot up. Always have to log in from scratch with no memory of email or password. Surely it can’t be that hard to get the basics right.Frustrating!!

MMick-2025

2 years ago

Underhanded ongoing subscription

I paid as it was the only way to see if the app would help me. The honest answer is that it didn’t, the main thing is the lack of recipe choice, with recipes in the same grouping all appearing very similar, and to be honest, the Slimming World app feels like it has much more for around the same price, although I accept not specifically aimed at Low Carb.
Most annoyingly is that having checked my Apple App Store subscriptions monthly as I do, I know this this app doesn’t show in the list of active or suspended subscriptions so I assumed it was a single annual fee with no on-going subscription. However, yesterday another annual fee has been requested from my bank, no email warning me, no text message, no notification, just straight into taking the money.
Then try finding any information on the app about ‘subscriptions’, it is hidden right away in the depths of the site and is just two sentences. It tells you to cancel it in the App Store (yep, the place that it doesn’t show up in)!
But to make things harder, it goes on to say that you cannot access your ‘subscription’ details through the app, making it near impossible to sort out the questionable ‘ongoing subscription’.
So be warned and think twice before giving these people your money via the App Store.

PP4Pauluk

2 years ago

Response from developer

Hi P4Pauluk, We’re sorry to hear that your experience with the app hasn’t met your expectations, and we appreciate you taking the time to share your feedback. Regarding the recipe variety, we’re always working on expanding our content, and your comments will be passed along to our team to help improve the experience. As for the subscription, we understand how frustrating it can be when unexpected charges occur. Subscription management is handled through the App Store, but if you’re unable to see it in your active subscriptions, we’d be happy to look into this for you. Please reach out to us at hello@lowcarbprogram.com or call us at +44 330 133 0307, and our team will assist you in resolving this as soon as possible. We truly value your feedback and would love the opportunity to make things right. Please don’t hesitate to get in touch.

Cost ?

No mention of cost, till my personal data was collected. *I request all my data is removed under GDPR uk law.•
I feel the cost should be made clear and upfront before collecting my data.

Cchampagne364

3 years ago

Very slow to load

Finding app very slow to load , have to shut down and restart . Every couple of days have to add logins details despite selecting remember me .

JJacster12!

3 years ago

Logging out all the time and other things

I have only been signed up for 4 days and have just been using the app for 3 of these days and it keeps wanting me to sign up again and it is not remembering my details.

Also when you try to edit any thing which was put in the edit boxes for the time etc are not showing on the screen

The app need someone to do QA testing on it

Using an iPhone 13 max pro on iOS 16.4.1

PPharris_nwcl

4 years ago

App very difficult to stay logged in

Thought I try this, so took up offer of 50% discount. But don’t know whether because I didn’t buy subscription through Apple the App keeps opening with screen to buy a subscription. Does keep me logged in, allow touch opening, so have to keep rendering email and password, then wait for App to refresh via Wi-Fi. Makes login food and insulin very tedious. Have to revert to access via Safari. Reported problem and supposedly this has been passed on to their Technical Team, but would have thought they should have solution to hand, can’t see why I the only IPhone user who has had this problem?

Programme looks good, but App very poor in comparison with MyNetDiary or MyFitnessPal.

1171Forest

4 years ago

Response from developer

Thank you for trying out our Low Carb Program and sharing your feedback. We apologize for the inconvenience you've experienced with the app. We understand that the continuous prompt to buy a subscription can be frustrating and we assure you that our Technical Team has resolved this issue. We appreciate your patience and understanding. If you have any further concerns or questions, please don't hesitate to reach out to us via https://www.lowcarbprogram.com/contact or hello@lowcarbprogram.com

Very poor App

Not going to waste my time listing all the issues with it.

BBBack of Beyond

4 years ago

Poor UI, no idea how to get the best from the app

I’m sure that the advice the app gives is great, but the UI is terrible. For example, searching for recipes is tedious. When you do find a recipe you like, if you’re switching between apps (for example if you’re shopping online) the app resets to the homepage and you have to go and find the recipe again.

I don’t feel like the app has a clear path to follow in order to really get the best from it. Plus, it doesn’t work with the app for my BG monitor, which is a very common one.

Really unhappy with it given how much I paid for the subscription.

NNotoriousREV

4 years ago

Response from developer

Hi NotoriousRev, I am so sorry to hear of the poor user experience you have faced. This is not the quality that we pride ourselves on. If you could be so kind as to email our customer support team on hello@lowcarbprogram.com, one of the customer service members will help resolve the issues you are facing.

Helpful

I’ve purchased this app for the information as I suffer from T2 diabetes. But what let’s this app down is the food logging. The input of food via scanner is great, but then you have to workout what portions size you had and the nutrition information doesn’t always match the product info on the packaging. My fitness pal is streets ahead in this department. But as I’ve said the information around a low carb diet is good.

DDarth151

4 years ago

Needs work and to be UK based.

So many of the foods and measurements are US based. I can’t find coffee with whole milk, only semi-skimmed, which is not good for a low carb diet. This is not the only food I can’t find. Also, I’m unable to enter my own foods or amend any that are not quite suitable. I’m not convinced that this is an app at all, it takes ages to load and ALWAYS asks me to login, every time! So annoying, because it makes entering my food a mammoth task. Why not keep my data with the app and have instant access?

CMCrafty Muppit

4 years ago

Response from developer

Hi Crafty, I am so sorry to hear of the poor user experience you have faced. This is not the quality that we pride ourselves on. If you could be so kind as to email our customer support team on hello@lowcarbprogram.com, one of the customer service members will help resolve the issues you are facing.

Can’t believe you now have to pay

I’ve used this to log all my medical data for over a year. Just gone to update after a bout in hospital and can’t access any previous data. Now you have to pay. Btw it’s cheaper online than on your app No warning. No way to get previous data I’m disgusted

MMbur416

4 years ago

Response from developer

Hi Mbur416, I am so sorry to hear of the poor user experience you have faced. This is not the quality that we pride ourselves on. If you could be so kind as to email our customer support team on hello@lowcarbprogram.com, one of the customer service members will help resolve the issues you are facing.

Miss Ifeoma Orjiekwe

Reading through your Low Carb Program, is very educative, important, helpful and supportive.

Ffikyfiky1

5 years ago

No trial?

This looked like exactly the app I needed, however, as there is no trial period, and only a £69.99 annual subscription being offered, I’m not feeling any compelling reason to move forward. Surprised that there’s no monthly option or 1 month free trial to get new customers onboard.
As a result, can’t evaluate how effective it is so can only give it 1 star.

Mmdlinch

5 years ago

Poor stability

The menus on this app are great however regardless whether you use an iPhone or iPad it repeatedly shuts down within seconds of login. Also despite selecting remember me it never does and so therefore you have to enter your details over and over. The combination of these two issues, in my experience, makes it a very poor app.

Aadriantallett

5 years ago

Response from developer

Hi, I'm sorry you are experiencing issues with the app. If you could please contact Customer Support, available 9-5pm Monday to Friday, via our contact page here: https://www.lowcarbprogram.com/contact and also share your device model, our team will help to resolve the issues. Sorry for any inconvenience caused, Amar

Brilliant!

Can't get enough of the meal planner and have been really enjoying this year's virtual meetups

SSev1J

5 years ago

Response from developer

Thank you! We will keep making you happy!

They just want your money!

The app offers nothing unless you pay up first! It’s clearly all about making money off of vulnerable people and reading the reviews the app appears buggy and is poor value. Avoid!

SSly-one

5 years ago

Either Poor or Greedy Log-in Error

I was looking forward to using this UK app but despite numerous attempts the log-in prevented me from accessing the app unless I signed up to a subscription.

MMunchagain

5 years ago

Low carb program

Paid for program didn’t all I got was a down loaded book didn’t realize they was a app now I’ve tried logging in but it wants me to pay twice. It should have sent me to App Store when I bought it first time I thought it was just a booklet it not worth the money I paid not paying twice doesn’t work . I bought it through diabetes uk

S😠Still annoyed 😠

6 years ago

Response from developer

Hi, I'm sorry you experienced issues. If you could kindly re-install the your issues should resolve. Please let me know if I can help any further. If you'd like any further support, Customer Support is available 9-5pm Monday to Friday, you can get in touch via our contact page here: https://www.lowcarbprogram.com/contact. Thanks, Amar