Inaccurate and Confusing
The app is generally useful, but it’s confusing and there’s no way to back up to make changes. If you make a mistake, you have to close the app and start over again. For example, today I logged in to record my self-injection. The app notes I had an injection scheduled on a date 4 days earlier and asked if I had taken the injection. I answered “Yes”. Then it listed several preceding dates and asked me to select the day I took the injection. I selected the date, then tapped the “Next” button. The next screen showed the injection properties and asked for me to “select” the injection properties. There are two problems with this. First, offering a selection implies there are choices, i.e., the date, the dosage, the injection number (2 of 8); however, there is no choice other than what is presented. There’s also no indication whether these properties are those of the injection previously taken or the injection I’m about to take. The properties it gave me match the injection taken 4 days ago. The properties do not match those of the injection I’m about to take. Specifically, I’m taking 3 of 8. This is important because this informs the pharmacy when to refill the subscription. I recommend the developers of this app talk to actual patients.
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Worst app I’ve had to work with…
This is not against Low T center or anything like that, this is just strictly this app….biggest piece of junk I’ve ever had to use. The self inject process is about as clunky as they could have made it (if it even decides to work). The messaging system, gives no notification or anything about wether or not you’ve received a message. The notifications it does decide to send you, are ALWAYS a day late, no matter how many times you tell them (the app) to correct it. It doesn’t take payments, only gives you errors, which then makes you have to either call or drive to your center to just make a simple payment. I live about 30 minutes away from my center, and I’m strongly considering to just screw self inject because this hunk of junk app is worthless. Thank you for your time.
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App issue
The app usually works fine for the most part. However I’m getting this message “object reference not set to an instance of an object”. What’s the deal? How can I fix this issue? The app won’t let me log my shots or use any of the other features.
Self inject
My package needs to show up at my home
Low T Rocks!!
This place has changed my quality of life. I’m very grateful to be a part of their community.
