Battery killer
Drains battery faster than any other app. Unoptimized trash.
Not reliable
Most of the time , i have a difficulty to walk up the car and some time end up not able to do . So can’t open the door or close the door over the internet. Unfortunately less feature compare to other companies and even the available features not working
Abandoned Air
Lucid has essentially abandoned all of its Air customers for its Gravity line that launched in mid-2025. Basic functionality like sending directions to the Air’s infotainment hasn’t worked for months. Once regular fixes for bugs and expanding features are now non-existent. If you own an Air, you’re on your own.
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One of the Worst User Experienced of any Connected Car
Legit one of the most frustrating connected car app. Every thing is super slow and the app barely connects to the car.
For the love of god at least enable some notifications options. The app doesn’t even work in the background and I dont need a notification every time i close the app.
I soaked by the rain since the remote unlock wont work so I have to run to the car to push the handle in. And what do you know the car didnt even wake up so i want to push in every handle (app was open btw)
For the love of god at least enable some notifications options. The app doesn’t even work in the background and I dont need a notification every time i close the app.
I soaked by the rain since the remote unlock wont work so I have to run to the car to push the handle in. And what do you know the car didnt even wake up so i want to push in every handle (app was open btw)
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Bad software
If it’s not the slow response, it’s the failures to connect.
Slow, lacking features, not user friendly
I love my car but the app is poorly designed.
The icons are almost the same color as the background and are tiny. While you can usually see them indoors, if there’s any sunlight outdoors you can’t see anything. The app needs more color contrast and bigger icons.
Other features are just dumb. Why do I have to hit “confirm” every time I unlock the car? What are the chances someone takes out their phone, opens an app, finds the tiny unlock button, and accidentally pushes it? So why do I have to press the button twice every time?
The app also requires location access even when not using the app and will not let you proceed with registration unless you consent. But if you go back later and change to location only when using the app, it works fine. The privacy policy gives them the right to sell your location info, so it appears they’ve chosen selling your data over customer preference.
The app also gives you an error message every time you open it unless you have a credit card on file. I don’t use Lucid charging so there’s no reason they need my credit card. But it won’t go away unless you give them a card.
The icons are almost the same color as the background and are tiny. While you can usually see them indoors, if there’s any sunlight outdoors you can’t see anything. The app needs more color contrast and bigger icons.
Other features are just dumb. Why do I have to hit “confirm” every time I unlock the car? What are the chances someone takes out their phone, opens an app, finds the tiny unlock button, and accidentally pushes it? So why do I have to press the button twice every time?
The app also requires location access even when not using the app and will not let you proceed with registration unless you consent. But if you go back later and change to location only when using the app, it works fine. The privacy policy gives them the right to sell your location info, so it appears they’ve chosen selling your data over customer preference.
The app also gives you an error message every time you open it unless you have a credit card on file. I don’t use Lucid charging so there’s no reason they need my credit card. But it won’t go away unless you give them a card.
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Sucks when the developers obviously don't drive Lucids.
Would be nice if the developers of this app actually drove a Lucid and understood how much their app sucks in the wild and how much potential it has. Oh well. Just call me another one time only Lucid owner. One and done.
Poor implementation
Pretty rubbish app. Barely ever works properly.
Was told not to carry the key fob as they would interfere so just using my phone key (which would make more sense than a dumb keyfob) has been quite the aggravation. It has me questioning which one of the two is actually the dumb one.
Was told not to carry the key fob as they would interfere so just using my phone key (which would make more sense than a dumb keyfob) has been quite the aggravation. It has me questioning which one of the two is actually the dumb one.
Good app!
Everything works great! Keep the features coming!
Great App
Very smooth and functional!
Good but needs work
The widget is still not working properly and the Apple Watch is not working properly it always disconnects and can not connect again unless you reinstall the app. There has been major updates and the app connect much faster
Needs Work
The Lucid app has a lot of potential, but the reliability needs improvement. It’s often slow to connect or wake up the car, sometimes taking 3+ minutes—if it connects at all. There are also times when location tracking doesn’t update even when the vehicle is clearly awake and connected.
An app like this should feel seamless, convenient, and dependable since it’s such an important part of the ownership experience. Right now it’s not consistently reliable, and that’s something that really needs to change. With some improvements to connection speed and stability, the app could be much better.
An app like this should feel seamless, convenient, and dependable since it’s such an important part of the ownership experience. Right now it’s not consistently reliable, and that’s something that really needs to change. With some improvements to connection speed and stability, the app could be much better.
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Widget problems
The widget shows “click to connect “ , but when entering the app everything is ok
Limitations in design
Not much offered besides the bare minimum when it comes to functionality. I can’t seem to get my vehicle displayed on the iOS widget either.
Newest update broken location
This current update has disabled sharing navigation to the car from the app
Slow and unreliable.
Shortcuts don’t work. Widgets barely work. App slow to wake car. Fails to connect sometimes, send to car from Maps doesn’t work.
One day from the new update
Can't log out the app
Live view
2.13.0 release notes state Live View was added (Beta), I don’t see it in the app anywhere.
Slowest app
App takes FOREVER to wake up.
Very buggy
Buggy app, there is currently no connectivity between the app and my car. Trying to start climate control remotely and it hasn’t worked well for weeks. Reached out to lucid and no response. Their customer service is my biggest source of regret buying this vehicle.
