Lousy app
This app stopped recording my fitness/steps, sleep, and mind body readiness but continues to read/record my heart rate and blood oxygen. Also as I was troubleshooting, all my previous data has disappeared. Very disappointing app.
NOT AS ADVERTISED
When i saw the ad for this product it was labeled as the "halo" ring, could track all these health related things, etc. Upon arrival & fresh out of the box- the ring won't charge, won't stay connected through the app, & doesnt work. Terrible product.
Doesn’t work
My ring will not link to the app. I also couldn’t change any of my personal metrics in the app itself. I contacted the support and they told me that this app is having too many issues and to try a different one, but they both do not work.
Not worth it
First thing the ring was advertised with a bundle of things ( 2 portable charges, a cup, silicone covering and an extra wire charger) none of that came with the ring. Complete false advertisement. The charge on the ring doesn't last for more than a day. The steps don't match up with my Apple Watch even when I wear them the same time. I'm unable to record my naps. Total
Waste of money. Not recommend.
Waste of money. Not recommend.
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Not consistent
I have to reset my ring way too much. Not happy with it.
Not worth your money
Worked well for a few days, battery never charged to full. Sleep not tracked accurately as well as steps. Tried to reinstall and now ring does not connect to blue tooth. Will not sync to app either. Disappointing…
You broke it
Everything was great until I installed your latest update 2 days ago, and now the ring has stopped recording my steps and my sleep. Garbage!
Doesn’t record sleep correctly and no app support
Says I slept for 15 hours and I didn’t. Other nights doesn’t record sleep correctly. There is no app support to get help with it. There is only a written piece that tells you a couple of things to try but they didn’t work and there is no way to talk to a human to get actual support to fix the sleep portion. The sleep is what I wanted tracked the most!
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Terrible
If I could give this zero stars I would. I bought the HALŌ Ring and was advised (by the directions provided) to download this specific app to use with it. Worked great for the first day. After that, I had wildly inaccurate step counts in comparison to my Apple Watch, no sleep monitoring whatsoever, couldn’t get ANY blood pressure/heart rate or other vital measurements when prompting the app/ring to do so. Just kept getting an error message that said “ring not detected”. It was on my finger and fully charged! Sent multiple emails back and forth with the customer service people and it took me three weeks of fighting with them to get a refund. No answers as to what was actually wrong with the ring or app?! But at least I got my money back. A huge disappointment and waste of time.
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LuckRing
So far I like the fit of my ring. It does track my sleep. I do refresh the app before going to sleep. The only thing I did noticed is my steps, they seem to be more than what I have walked for the day. I do wish the layout of the app could be better. Adding a weight log would be awesome.
Glitchy
This app has way too many stalling glitches.
Halo Ring
The ring is very nice. That is not the problem. The problem is getting help learning and setting. I have called and no one answers. I have emailed and no one answers back. This is the first time with this kind of ring. I have tried setting the sleep mode but it didn't work. Is there anyone to help. If i knew i couldn't get any help i would not have bought it
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Sleep
Sometimes sleeping doesn’t record my sleep
Doesn’t always work
Not sure why it doesn’t always measure my sleep correctly? The past two nights I went to bed before 11 pm but my sleep shows I slept starting at like 3 am. I know for a fact I was asleep long before 3 am. Not sure what the issue is. I tried asking app support but when I click on the button it just takes me to a page to read privacy and terms. Nowhere to ask questions.
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Doesn’t work
I purchased this thinking I was getting an Oracle ring to start with. That is what it said. I kept it thinking okay, i spent the money let’s see what it will do surely it will be better than the Temu ring I bought for $10. I should have just purchased another Temu ring. This thing doesn’t track anything. It’s just another pretty ring. And now it’s not even that because the design is coming off. When I tried to contact customer service i have heard nothing back. I just threw away my money. I won’t be buying this again or anything like it. Thanks for the lesson.
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Doesn't work all the time
I've been using this ring for about a month now, and it will often disconnect not record. My sleep, not monitor me at all through the day and it comes up with random numbers. It will always record my steps but often some days when I'm laying around doing absolutely nothing. It will say that I've watched 14,000 steps which is not normal for me
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Ne connecte plus
Après 5 moins ne veut plus se connecter! Fonctionnait bien jusqu’à récemment
LuckRing App
The app is pretty accurate and easy to read but the steps around 10pm PDT records to the next day on my Apple Health App which is really annoying. Not sure why the time is 2 hours ahead. Also, when I change rings (so I can wear different colors), the history disappears on the app. I wish the app would keep all history.
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Have a $15 ring works x10 better
It works perfect but for sleep this no luck with this ring. Garbage
Steps not being logged :(
When I first received the ring, I set it up in the app and it seemed to work well. Sadly for no reason my steps and my sleeping were not being counted and not being logged in the app. I went through the troubleshooting steps as indicated in the app. I also searched Google for additional help in troubleshooting. I have followed all the instructions that I’ve found in order to resolve this issue. I have not been successful. It’s extremely frustrating.
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