LUGGit User Reviews

Customer Experience

Positive experience94.6% of reviews
Neutral0.0% of reviews
Negative experience5.4% of reviews

~ Based on 129 written reviews from the US App Store.

What users say

Is LUGGit Safe?

LUGGit: Luggage Storage appears safe based on user ratings. AppsHunter Safety Score for LUGGit is 91/100.

This assessment is based on 88 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.3% of ratings point to a safe experience
0.0% of ratings suggest some concerns
5.7% of ratings point to a risky experience

~ Based on 87 App Store ratings for LUGGit.

Is LUGGit Legit?

LUGGit: Luggage Storage appears legitimate, with a few gaps. AppsHunter Legitimacy Score for LUGGit is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

GREAT SERVICE FOR LUGGAGE

5 people, 2 bags each plus personal items. Lugging was waiting at the cruise port and drop off was a breeze. Allowed my family to begin our time in Lisbon early. Hotel check-in was not until 3 pm and we were off the ship at 7:30. Drop off was just as easy. Highly recommend for ports or airport.

Best experience: Easy, Efficient, & Reliable

We were hesitant to give someone our luggage and trust that they’d meet us at the airport later in the day but the communication was superb and the experience awesome. Highly recommend their service.

Convenient

Fast and reliable! Staff are nice as well

Great Idea and Service.

I was looking around for luggage storage as we arrived at 8 AM and couldn’t check in until 3 Pm. On a four week trip we had quite a bit of luggage. Found Luggit who saved me from booking a driver to take me to a storage facility and then later a car back to the facility and back to the lodging. With Luggit they came to the port. Picked up the bags and held them with the driver until time to deliver. Wonderful service right on time.
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너무 편하고 좋아요

가격이 꽤 드는 만큼 편하고, 시간 정확하고, 직원분들도 모두 친절합니다
짐 맡기기 애매한 분들에게 추천

Great service and app works well too

What a fantastic idea. I was a bit skeptical but reviews helped me. They put a gps tag in your luggage and everything. Pick up and drop off both were better than I expected and we went to walk around without having everything on us. I wish however that you could start service a bit earlier. My flight arrived at 6am and customs didn’t take long so I waited in the airport for about an hour and change because the first time available was 8am. Other than that, great.
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Excellent Service

Super reliable. Responds right away. Highly recommend using to store your stuff. Pickup and drop off wherever you need. Stuff didn’t move until the day we scheduled pickup.

Muito bom

Muito bom e pontual, perfeito para quem tem voo tarde e checkout muito cedo. Deu pra aproveitar a cidade e acompanhar as bagagens

Super!

Amazing service in Lisbon! Highly recommend!!

Pontual e seguro

A equipe por trás do app é muito prestativa, o processo funcionou perfeitamente em Madrid, motorista pontual e educado, excelente serviço prestado!

Best Luggage keeping and delivery app. Better than lockers!

I am absolutely thrilled with the LUGGit service! The on-time pickup and delivery of my luggage were seamless and stress-free. The process was incredibly easy to coordinate, and I appreciated the ability to track my luggage in real-time, which gave me peace of mind throughout the journey. The luggage keepers were not only super professional but also very efficient, ensuring that my belongings were handled with the utmost care. Overall, LUGGit provided an outstanding service that exceeded my expectations, and I highly recommend it to anyone looking for a reliable and convenient luggage solution.
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Excelente!

Super pontual, cômodo e seguro. Jonathan foi super simpático e solícito para tudo.

Excellent

Used in Lisbon! Clean UI, responsive support team that was able to adjust our pick up time and location. Overall, a seamless and convenient experience.

Would book again

Service was great! It was my first time using LUGGit and I had a great experience. Communication was great, keeper was on time and customer service went above and beyond when I had to change my drop off time and location last minute. 10/10 would recommend

Servicio excepcional

El servicio fue excepcional, incluso cuando por motivos de retraso de nuestro nuevo de regreso a Madrid y les solicitamos que dejen nuestro equipaje en nuestro hotel (previa coordinación con ello), lo realizaron sin problemas . El equipaje estaba en perfectas condiciones y sin daños. Muy seguro y profesional ello servicio !
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Excellent!

I used this service twice in Portugal, after a recommendation from my Airbnb host, first in Lisbon then in Porto. Both services were perfectly timed for collection & drop offs, with excellent communication along the way and easy tracking. I had a tour cancelled & also a change of checkout and needed to alter my booking last minute. Luggit happily accommodated for changes on multiple occasions in both cities quickly! Communication was friendly from all points of contact, both online & in person. I will be using this service in every city I can find it available! Thank you!
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Highly recommended !

Great experience with Luggit! The team was super responsive, polite, and everything went smoothly. Highly recommended!

Lisbon Trip

LUGGit worked - mostly. Pickup went very smoothly, the driver was professional, though had limited English. At our drop off point (the train station, Lisboa Oriente) things went just a little sideways. The app provided a GPS drop off point about 2 blocks from the station, but the (new) driver was waiting at the perimeter of the station. Thankfully we had two of us out looking for his orange vest, and we were able to get all our luggage in plenty of time to board the train.
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Perfect Handoff. Know your meeting point.

LUGGit provided superb service. Jonathan was friendly and prompt, even helping lift my heavy bag. This was my first time using the service in Portugal. It won’t be my last.

Love it, Leave it, Luggit

OMG: the service was a godsend. The fact that they come and pick it up when you arrive in Lisbon and then drop it off at your hotel the night before you fly out it’s just so convenient. And the prices are great. My mom and I stored two huge suitcases from our cruise while we took the train around Lisbon for 10 days. It was amazing having this service.
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